Job summary
We are looking for flexible, enthusiastic, committed and hardworking person to join our medicine ward Reception team. This environment will provide successful candidates with opportunities to develop new skills and knowledge on our busy medicine wards. Motivated candidates will be supported to work with the clinical teams providing administrative and clerical support to the medical staff.
Main duties will be to answer the telephone, to provide administrative and clerical support and carry out general reception duties.
Suitable candidates will ideally have: Excellent communication skillsFriendly and hardworkingGood IT skillsHappy to help others
This is a substantive position offering flexible shifts providing Annual leave and Sickness cover.This is for flexible shifts working across medicine wards from 3pm-7pm or 3.30pm -7.30pm Monday through Friday.
Main duties of the job
To provide high quality reception services for the Trust and, maintaining the highest standards of service delivery and Customer Care, act as a first point of contact to patients, relatives or other members of the public.
The post holder is expected to organise their workload in accordance with the demands of the Department.To co-ordinate his/her activities to ensure efficiency of service within the organisation.
He/she should exercise initiative and it is vital that confidentiality is maintained at all times.He/she cover other receptionists duties when applicable due to staff shortage/sickness/annual leave.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Details
Date posted
17 October 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,768 a year per annum pro-rata - includes high cost area supplements (HCAS)
Contract
Permanent
Working pattern
Part-time
Reference number
384-AGB-EMF18877-B2-C
Job locations
Royal Surrey NHS Foundation Trust
Guildford
GU2 7XX
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
Royal Surrey NHS Foundation Trust
Guildford
GU2 7XX
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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