Job summary
Frailty Same Day Emergency Care & Frailty Virtual Ward/Integrated Frailty Crisis Pathway
Reporting to: Integrated Frailty Assistant Service Manager
A 6 month secondment opportunity has arisen for an MDT Pathway Coordinator within Integrated Frailty, working across RSCH Guildford and Milford sites.
This position is part of the team providing administration support to our Integrated Frailty clinical teams. The main responsibilities are:
o Onboarding/discharging patients referred to the Frailty Same Day Emergency Care (FSDEC) and Frailty Virtual Ward (VW) using the Hospital Electronic Records system
o Coordinating communications between patients, their carers' and healthcare professionals across primary, hospital, social and community care services
o Tracking patients' care pathways to ensure frailty waiting time targets are met.
o Developing, supporting and coordinating Multi-Disciplinary Team (MDT) Meetings.
o Preparing information to report on activity within the FSDEC and VW
A significant level of liaison with different departments is required and the successful candidate needs to have highly developed diplomatic and influencing skills. Attention to detail, excellent communication and organisational skills are key to success in the position. Knowledge of EMIS, Millennium EPR and medical terminology, especially relating to frailty, is essential.
Hours per week: 37.5 | Monday - Friday | worked, as required, between 08:00 and 18:00
Main duties of the job
The Integrated Frailty Pathway MDT Co-ordinator will ensure that frailty multi-disciplinary meetings are co-ordinated efficiently and effectively, patient pathways are actively tracked to meet waiting time standards, support the production of evidence for national activity reporting.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Job description
Job responsibilities
Please see the attached Job Description and Person Specification
This position is part of the team specifically supporting frailty services. The main responsibilities are:
1. Onboarding patients referred to the Frailty Same Day Emergency Care (FSDEC) and Frailty Virtual Ward (VW) to the Hospital Electronic Records system
2. Coordinating communications between patients, carers and health professional across primary, hospital, social and community care services
3. Tracking patients care pathways to ensure frailty waiting times targets are met.
4. To develop, support and co-ordinate Multi-Disciplinary Team (MDT) Meetings.
5. Contributing to the professional development and training of all MDT Co-ordinators and associated staff, employed by NHS organisations within Trust
6. Preparing information to report on activity within the FSDEC and VW
A significant level of liaison with different departments is required and the successful candidate needs to have highly developed diplomatic and influencing skills. Attention to detail, excellent communication and organisational skills are key components to the position. Knowledge of medical terminology especially relating to frailty is essential. Previous experience of providing training would be an advantage.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification
This position is part of the team specifically supporting frailty services. The main responsibilities are:
1. Onboarding patients referred to the Frailty Same Day Emergency Care (FSDEC) and Frailty Virtual Ward (VW) to the Hospital Electronic Records system
2. Coordinating communications between patients, carers and health professional across primary, hospital, social and community care services
3. Tracking patients care pathways to ensure frailty waiting times targets are met.
4. To develop, support and co-ordinate Multi-Disciplinary Team (MDT) Meetings.
5. Contributing to the professional development and training of all MDT Co-ordinators and associated staff, employed by NHS organisations within Trust
6. Preparing information to report on activity within the FSDEC and VW
A significant level of liaison with different departments is required and the successful candidate needs to have highly developed diplomatic and influencing skills. Attention to detail, excellent communication and organisational skills are key components to the position. Knowledge of medical terminology especially relating to frailty is essential. Previous experience of providing training would be an advantage.
Person Specification
Qualifications
Essential
- Educated to degree or can demonstrate equivalent level of appropriate work experience.
- IT - word, email, excel, powerpoint
- Clean driving licence
Desirable
- Nursing/medical background
- Advanced excel
- Database management
Knowledge
Essential
- Knowledge of medical terminology, especially relating to frailty. Long term conditions and dementia
- Knowledge of the NHS with an understanding of NHS processes and patient pathways
- Experience of communicating with, influencing and relating to different professional groups and managers at all levels of seniority
- Experience of developing specialist training programmes, training new staff, and providing ongoing training and support to existing staff.
- Experience of organising meetings, including minute taking.
- Experience of developing processes and systems for the collection and collation of information
- Experience of data quality and confidentiality issues
- Working with in a busy environment with multiple departments
- Demonstrate experience of working with office based electronic systems (for example Microsoft office, email)
- Experience of working within the NHS
- Experience of computer databases in health environment, PAS, Suurey Care record, Surrey Safe Care, EMIS
Person Specification
Qualifications
Essential
- Educated to degree or can demonstrate equivalent level of appropriate work experience.
- IT - word, email, excel, powerpoint
- Clean driving licence
Desirable
- Nursing/medical background
- Advanced excel
- Database management
Knowledge
Essential
- Knowledge of medical terminology, especially relating to frailty. Long term conditions and dementia
- Knowledge of the NHS with an understanding of NHS processes and patient pathways
- Experience of communicating with, influencing and relating to different professional groups and managers at all levels of seniority
- Experience of developing specialist training programmes, training new staff, and providing ongoing training and support to existing staff.
- Experience of organising meetings, including minute taking.
- Experience of developing processes and systems for the collection and collation of information
- Experience of data quality and confidentiality issues
- Working with in a busy environment with multiple departments
- Demonstrate experience of working with office based electronic systems (for example Microsoft office, email)
- Experience of working within the NHS
- Experience of computer databases in health environment, PAS, Suurey Care record, Surrey Safe Care, EMIS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
