Royal Surrey NHS Foundation Trust

Project & Governance Support Officer

The closing date is 20 October 2025

Job summary

We are looking for a motivated Clinical Informatics Project Support Officer to help drive digital transformation and improve patient care. Working within our clinical informatics team, you'll provide project support to ensure that digital health initiatives are delivered on time, to a high standard, and aligned with clinical needs.

Key responsibilities include:o Coordinating project activities, meetings, and documentation.o Supporting requirements gathering and process mapping with clinical teams.o Tracking progress, risks, and issues, and preparing reports and presentations.o Engaging with stakeholders across clinical, operational, and IT teams.

About you:You will bring excellent organisational and communication skills, with experience in project support, administration, or coordination. Confidence using Microsoft Office and working with multiple stakeholders is essential. Experience in healthcare, IT, or digital projects is desirable, but not required if you have a passion for improving healthcare through technology.

We offer:A collaborative and supportive environment, flexible working options, and professional development opportunities in clinical informatics.

Main duties of the job

To work within the Clinical Informatics team to support the delivery of Clinical Projects in line with Project Governance requirements and support the Programme Manager in monitoring and reporting on all aspects of Governance and Assurance related to the delivery of Digital across the Royal Surrey County Hospital NHS Foundation Trust. The primary purpose of the role is to support the day to day business running of administrative, governance and control function of the Clinical Informatics department, through monitoring and reporting on all aspects of the Digital Function.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Details

Date posted

06 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,602 to £39,686 a year per annum pro rata - includes high cost area supplements (HCAS)

Contract

Fixed term

Duration

10 months

Working pattern

Full-time

Reference number

384-LG-EMF18950-B5

Job locations

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX


Job description

Job responsibilities

The post holder will work with the Clinical Informatics Department and the wider Trust, to provide support for the delivery of Projects and provide support in ensuring process and procedures are adhered for all aspects of the Clinical Informatics Function. It is expected that the post holder will be a central point of contact to provide information regarding the planning and progress of Clinical Informatics Projects, and projects where Clinical Informatics are providing support to the Trusts wider Transformation Programme. The post holder will work with Project Managers to plan, schedule and agree technical and service changes which are required as part of a project, ensuring each change follows the Clinical Informatics Departments Change Advisory process.

The post holder will provide and produce reports against all elements of the Governance and Assurance processes within the Clinical Informatics Department and undertake or participate in the presentations as and when required. In conjunction with the production of Governance and Assurance reports, the post holder will work with the CCIO/CNIO and their team to support Communication for the entire Trust, providing information on Projects, Service Performance and potential planned Service outages.

Job description

Job responsibilities

The post holder will work with the Clinical Informatics Department and the wider Trust, to provide support for the delivery of Projects and provide support in ensuring process and procedures are adhered for all aspects of the Clinical Informatics Function. It is expected that the post holder will be a central point of contact to provide information regarding the planning and progress of Clinical Informatics Projects, and projects where Clinical Informatics are providing support to the Trusts wider Transformation Programme. The post holder will work with Project Managers to plan, schedule and agree technical and service changes which are required as part of a project, ensuring each change follows the Clinical Informatics Departments Change Advisory process.

The post holder will provide and produce reports against all elements of the Governance and Assurance processes within the Clinical Informatics Department and undertake or participate in the presentations as and when required. In conjunction with the production of Governance and Assurance reports, the post holder will work with the CCIO/CNIO and their team to support Communication for the entire Trust, providing information on Projects, Service Performance and potential planned Service outages.

Person Specification

Qualifications

Essential

  • Educated to degree level or with significant relevant experience.
  • Project management qualification or project experience

Knowledge

Essential

  • Significant administrative experience including initiating and maintaining office systems
  • Experience of undertaking and co-ordinating audits of compliance with processes and procedures
  • Proven experience of using general office IT systems and an advanced user of Outlook, Word, Excel, PowerPoint, Publisher
  • Proven experience of producing analytical reports using quantitative and qualitative data analysis.
  • Previous experience of producing high quality training materials, user information and / or newsletters
  • Understanding of Confidentiality and Data Protection

Desirable

  • Have a good knowledge of governance and assurance
  • Experience of training staff.
  • Significant experience of working in an NHS organisation or other similar complex organisation
Person Specification

Qualifications

Essential

  • Educated to degree level or with significant relevant experience.
  • Project management qualification or project experience

Knowledge

Essential

  • Significant administrative experience including initiating and maintaining office systems
  • Experience of undertaking and co-ordinating audits of compliance with processes and procedures
  • Proven experience of using general office IT systems and an advanced user of Outlook, Word, Excel, PowerPoint, Publisher
  • Proven experience of producing analytical reports using quantitative and qualitative data analysis.
  • Previous experience of producing high quality training materials, user information and / or newsletters
  • Understanding of Confidentiality and Data Protection

Desirable

  • Have a good knowledge of governance and assurance
  • Experience of training staff.
  • Significant experience of working in an NHS organisation or other similar complex organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

CNIO

Maria De Souza

maria.desouza1@nhs.net

01483571122

Details

Date posted

06 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,602 to £39,686 a year per annum pro rata - includes high cost area supplements (HCAS)

Contract

Fixed term

Duration

10 months

Working pattern

Full-time

Reference number

384-LG-EMF18950-B5

Job locations

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX


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