Royal Surrey NHS Foundation Trust

Senior Healthcare Records Team Leader

The closing date is 02 October 2025

Job summary

An exciting opportunity has arisen for the role of Senior Healthcare Records Team Leader at the Royal Surrey County Hospital. We are seeking an energetic and confident person who will support the Deputy Healthcare Records Manager to provide a high quality and effective health records service.

The Healthcare Records Department manages over 600,000 records in an on-site library, across the hospital and in an external storage location. The role will include the management of staff and ensuring resources are prioritised to manage all the day to day activities of the service.

The successful candidate must have previous experience in leading or supervising people. Excellent communication skills are required to liaise with colleagues, clinicians, patients and visitors.

For more information and an informal discussion about the role please contact Vitor Conceicao, Deputy Healthcare Records Manager, on telephone number 01483 571122 extension 2032 or email v.conceicao1@nhs.net.

Main duties of the job

The post holder is responsible for the day to day supervision of service delivery and working processes within the Healthcare Records Department.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Date posted

19 September 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,602 to £39,686 a year per annum pro rata inc HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

384-AR-EMF19120

Job locations

Royal Surrey County Hospital

Egerton Road

Guildford

GU2 7XX

Job description

Job responsibilities

Please see the attached Job Description and Person Specification

The post holder will assist the Deputy Healthcare Records Manager in providing a high quality effective service to all service users. They will co-ordinate the day to day supervision of staff and support the Team Leaders to manage their respective workloads. They will ensure resources are managed appropriately to achieve the targets of the Department.

The post holder will provide knowledge and guidance to all staff and service users on requests to access healthcare records and ensure all requests are processed and completed within appropriate timescales. The post holder will provide training on the areas of their expertise.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification

Person Specification

Qualifications

Essential

NVQ level 4 or equivalent level

Knowledge and Experience

Essential

Experience of supervising or leading a team of people
Evidence of continuing professional development and commitment to learning and development
Experience of using Microsoft Word and Excel to support work processes
Knowledge of Data Protection and Confidentiality

Desirable

Experience and understanding of working in a Records environment

Person Specification

Qualifications

Essential

NVQ level 4 or equivalent level

Knowledge and Experience

Essential

Experience of supervising or leading a team of people
Evidence of continuing professional development and commitment to learning and development
Experience of using Microsoft Word and Excel to support work processes
Knowledge of Data Protection and Confidentiality

Desirable

Experience and understanding of working in a Records environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey County Hospital

Egerton Road

Guildford

GU2 7XX

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey County Hospital

Egerton Road

Guildford

GU2 7XX

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)