Royal Surrey NHS Foundation Trust

Antenatal Clinic Administrator

The closing date is 30 September 2025

Job summary

Antenatal Clinic Administrator Band 3

We have an exciting opportunity in our department for an Antenatal Clinic Administrator.

The Antenatal Clinic Administrator ensures a seamless patient experience into The Royal Surrey Maternity care pathways and manages the administration of the Antenatal Clinic, supporting the midwives and obstetricians and sonographers. They will coordinate all booking referrals into the maternity service, signposting women into the right community midwifery or out of area pathway, making ultrasounds, creating the patient records in the Patient Administration System and BadgerNet. They will have responsibility for all administration required during antenatal midwifery, ultrasound and obstetric clinics, including but not limited to; make/reschedule appointments and obstetric ultrasounds, prepare & organise records, adding outcomes and signposting next steps to women.

For an informal discussion contact our Antenatal Admin Team Lead, Hannah Perry.

h.perry4@nhs.net

Main duties of the job

The Antenatal Clinic Administrator ensures a seamless patient experience into The Royal Surrey Maternity care pathways and manages the administration of the Antenatal Clinic, supporting the midwives and obstetricians and sonographers. They will coordinate all booking referrals into the maternity service, signposting women into the right community midwifery or out of area pathway, creating the patient record in the Patient Administration System and BadgerNet and booked all ultrasounds from 12 weeks up until birth. They will have responsibility for all administration required during antenatal midwifery & obstetric clinics, including but not limited to; make/reschedule appointments and obstetric ultrasounds, prepare & organise records, adding outcomes to PAS and signposting next steps to women.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Date posted

16 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year per annum pro rata (incl HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

384-TM-EMF19052 B3

Job locations

Royal Surrey Hospital

Egerton Road

Guildford

GU2 7XX

Job description

Job responsibilities

To provide clerical support services to the Maternity Services to include all aspects of antenatal booking and all other administration associated within the antenatal clinic maternity and ultrasound service.

To work as a member of the Multi-disciplinary Team

To provide administration support in antenatal clinic, including meeting and greeting all visitors in a welcoming, courteous and efficient manner. Ensuring excellent patient experience throughout the antenatal clinic pathway and obstetric ultrasound pathway.

To assist staff with designated tasks under direction and supervision of the Assistant Specialty Manager, Antenatal Clinic Manager and Ultrasound Lead

To engage in cross training within the team to ensure robust cover is available

To share responsibility for ensuring that the administration environment is kept safe at all times in accordance with the Health & Safety Act.

The post holder is expected to have a flexible and can do approach in ensuring the work of the department is carried out to the required high standards.

Job description

Job responsibilities

To work as a member of the Multi-disciplinary Team

To assist staff with designated tasks under direction and supervision of the Assistant Specialty Manager, Antenatal Clinic Manager and Ultrasound Lead

To engage in cross training within the team to ensure robust cover is available

To share responsibility for ensuring that the administration environment is kept safe at all times in accordance with the Health & Safety Act.

The post holder is expected to have a flexible and can do approach in ensuring the work of the department is carried out to the required high standards.

Person Specification

Qualifications

Essential

Educated to A Level or NVQ 3 or relevant experience
Word Processing (pref. Microsoft Word)
Experience of using electronic mail services
Good working knowledge of Excel spreadsheet

Knowledge and Experience

Essential

Experience of dealing with the public
Previous experience of managing data information systems

Person Specification

Qualifications

Essential

Educated to A Level or NVQ 3 or relevant experience
Word Processing (pref. Microsoft Word)
Experience of using electronic mail services
Good working knowledge of Excel spreadsheet

Knowledge and Experience

Essential

Experience of dealing with the public
Previous experience of managing data information systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey Hospital

Egerton Road

Guildford

GU2 7XX

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey Hospital

Egerton Road

Guildford

GU2 7XX

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)