Administrative Assistant / Receptionist
The closing date is 23 September 2025
Job summary
An exciting opportunity has arisen for a suitably skilled worker to support the administration of the Fountain Centre within the Royal Surrey Cancer Centre.
The administrator will be accountable to the Fountain Centre Manager, they will support the Service Leads and oversee the work of the desk volunteers. The role includes supporting the day-to-day running of the Fountain Centre, and assisting with processing new referrals and information to the dedicated database and booking system.
The role will demand a high level of flexibility and the worker must be willing to adapt to the needs of the service, as well as being comfortable to communicate directly with cancer patients and their families.
This post is required to work on-site to cover the Centre during the opening hours.
Main duties of the job
You will be liaising with patients face to face and over the telephone, along with liaising with hospital personnel, Clinical staff and Fountain Centre Volunteers. You will put patient support at the heart of every decision, ensuring the Fountain Centre booking diary and data base system is up to date, slots are filled and patient data is accurate. You will be required to work as part of a team; providing a high quality service to patients, visitors and colleagues within The Fountain Centre department
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Details
Date posted
10 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£26,240 to £27,928 a year Per annum (pro rata) inc HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
384-SB-EMF19118
Job locations
The Royal Surrey County Hospital, Fountain Centre
Egerton Road
Guildford
GU2 7XX
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
The Royal Surrey County Hospital, Fountain Centre
Egerton Road
Guildford
GU2 7XX
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)
