Job summary
Surry and Borders is looking for someone to act as the Administrator for General Practice Integrated Mental Health Services (GPimhs) and/or Mental Health Integrated Community Services (MHICS) for the Primary Care Network (Group of GP Practices in an area).
Work timing: 9 AM to 5 PM
Days: Monday to Friday
Working hours: 37.5 hours Per week
Location: Unither House
Community Services HUB covering Runnymede,
Spelthorne & Elmbridge
Curfew Bell Road, Chertsey, KT16 9FG
Main duties of the job
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Administrative Leadership & Representation
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System Management & Data Reporting
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Serve as a nominated champion user for EMIS and SystmOne clinical systems.
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Conduct system audits across local PCNs and provide data as requested.
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Monitor and improve data quality of administrative entries.
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Team Support & Coordination
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Provide secretarial and administrative support to the team and clinicians.
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Support with onboarding and induction of new staff members.
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Coordinate cover arrangements for staff absences.
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Handle routine team coordination tasks including diary management and organizing meetings.
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Referral & Record Management
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Receive, process, and allocate referrals to appropriate clinicians.
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Update patient records and book appointments using EMIS/SystmOne.
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.
Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.
For international travel, both Gatwick and Heathrow airports are nearby.
Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trusts to work for? This ranking is based on staff feedback in the 2023 NHS Staff Survey.
Job description
Job responsibilities
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Take accurate minutes for a wide range of meetings and distribute them promptly.
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Provide cover for admin colleagues during short-term absences (e.g., annual leave or sickness).
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Input and update patient information on EMIS/SystmOne.
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Manage referrals and ensure they are directed appropriately and promptly.
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Type letters and reports, including those with tables and graphics.
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Book clinical and individual consultation appointments on EMIS/SystmOne.
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Answer telephone calls, relay messages, and handle queries in a professional manner.
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Monitor and track annual leave and sickness absences for managers.
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Extract data from internal systems such as DART and assist with reporting.
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Log incidents on DATIX as required.
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Organize onboarding processes including ESR approvals and arranging electronic devices through SABP/PCN digital portals.
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Create customized team documents (e.g., leaflets, event materials).
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Plan and coordinate team events when required.
Job description
Job responsibilities
-
Take accurate minutes for a wide range of meetings and distribute them promptly.
-
Provide cover for admin colleagues during short-term absences (e.g., annual leave or sickness).
-
Input and update patient information on EMIS/SystmOne.
-
Manage referrals and ensure they are directed appropriately and promptly.
-
Type letters and reports, including those with tables and graphics.
-
Book clinical and individual consultation appointments on EMIS/SystmOne.
-
Answer telephone calls, relay messages, and handle queries in a professional manner.
-
Monitor and track annual leave and sickness absences for managers.
-
Extract data from internal systems such as DART and assist with reporting.
-
Log incidents on DATIX as required.
-
Organize onboarding processes including ESR approvals and arranging electronic devices through SABP/PCN digital portals.
-
Create customized team documents (e.g., leaflets, event materials).
-
Plan and coordinate team events when required.
Person Specification
Knowledge
Essential
- System One
- Microsoft - Word, Excel
Desirable
Qualifications
Essential
- NVQ Level 4 in Business Admin or equivalent experience (4 years)
- Customer Service
Experience
Desirable
- 4 years' experience of clerical and administrative work r
Person Specification
Knowledge
Essential
- System One
- Microsoft - Word, Excel
Desirable
Qualifications
Essential
- NVQ Level 4 in Business Admin or equivalent experience (4 years)
- Customer Service
Experience
Desirable
- 4 years' experience of clerical and administrative work r
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
Unither House
Community Services HUB covering Runnymede,
Spelthorne & Elmbridge, Curfew Bell Road, Chertsey,
KT16 9FG
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)
