Job summary
The Royal Surrey NHS Foundation Trust are excited to announce an exciting new role within our PACs team. We are looking for a hardworking, enthusiastic individual to take on the role as our Radiology department Navigator and MDT Co-ordinator.
The successful candidate should have experience working in healthcare and a good understanding of patient pathways, as well as advanced medical terminology. They will need a knowledge of NHS priorities and an understanding of the guidelines and targets within their area of work..
The primary responsibility is to act as a Radiology Cancer Pathway Tracker. This includes monitoring imaging request and report timelines (especially for CT and MRI), highlighting bottlenecks, and facilitating communication between referrers, radiologists, modality leads, and cancer services. The tracker ensures patients on cancer pathways receive timely imaging in line with national targets (e.g. 2WW, 28-day FDS, 62/31-day targets).
The jobholder will also ensure radiology-led MDTs are well-organised and effectively run. Tasks include liaising with MDT coordinators to obtain and review patient lists, ensuring correct patient registration on hospital systems, resolving duplicate patient records, and preparing image sets via PACS for MDT review.
The postholder may be required to assist the PACS team with image transfer processes and handling subject access requests, particularly during periods of high demand or reduced staffing.
Main duties of the job
To provide administrative and coordination support for the Radiology Department. This dual-role post focuses on ensuring the effective coordination of radiology-led Multidisciplinary Team (MDT) meetings and the tracking of patients along cancer diagnostic and treatment pathways. The postholder will actively support the delivery of high-quality, timely imaging services that meet national cancer targets and local performance standards.The jobholder is expected to escalate any concerns or breaches in pathways to the specialty management team. A flexible approach to workload and an ability to prioritise duties are essential to ensure efficient, patient-centered care at all times.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Job description
Job responsibilities
The primary responsibility is to act as a Radiology Cancer Pathway Tracker. This includes monitoring imaging request and report timelines (especially for CT and MRI), highlighting bottlenecks, and facilitating communication between referrers, radiologists, modality leads, and cancer services. The tracker ensures patients on cancer pathways receive timely imaging in line with national targets (e.g. 2WW, 28-day FDS, 62/31-day targets).
The jobholder will also ensure radiology-led MDTs are well-organised and effectively run. Tasks include liaising with MDT coordinators to obtain and review patient lists, ensuring correct patient registration on hospital systems, resolving duplicate patient records, and preparing image sets via PACS for MDT review.
The role requires autonomous working, excellent organisational skills, and the ability to support consultants and the wider radiology team with secretarial and logistical coordination. The postholder will help maintain high standards of patient care and pathway visibility across the diagnostic journey.
The postholder may be required to assist the PACS team with image transfer processes and handling subject access requests, particularly during periods of high demand or reduced staffing, to ensure continuity of service and timely access to imaging.
Job description
Job responsibilities
The primary responsibility is to act as a Radiology Cancer Pathway Tracker. This includes monitoring imaging request and report timelines (especially for CT and MRI), highlighting bottlenecks, and facilitating communication between referrers, radiologists, modality leads, and cancer services. The tracker ensures patients on cancer pathways receive timely imaging in line with national targets (e.g. 2WW, 28-day FDS, 62/31-day targets).
The jobholder will also ensure radiology-led MDTs are well-organised and effectively run. Tasks include liaising with MDT coordinators to obtain and review patient lists, ensuring correct patient registration on hospital systems, resolving duplicate patient records, and preparing image sets via PACS for MDT review.
The role requires autonomous working, excellent organisational skills, and the ability to support consultants and the wider radiology team with secretarial and logistical coordination. The postholder will help maintain high standards of patient care and pathway visibility across the diagnostic journey.
The postholder may be required to assist the PACS team with image transfer processes and handling subject access requests, particularly during periods of high demand or reduced staffing, to ensure continuity of service and timely access to imaging.
Person Specification
Qualifications
Essential
- Degree or equivalent (evidence of further education e.g. diploma)
- Good general standard of education to GCSE level or equivalent including English
Desirable
- RSA II or equivalent in word processing/audio typing
- RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent
Knowledge
Essential
- Detailed knowledge of patient pathways and advanced medical terminology in own area of work (*) including cancer medical terminology
- Knowledge of NHS priorities and understanding of the guidelines and targets in own area of work (*) specifically, TWR and FDS Standards but also working alongside other departments including Cancer Services, Radiology etc.
- Knowledge of basic anatomy and physiology
- Working knowledge of a range of software packages e.g. Microsoft Word, Excel, Access and PowerPoint, and locally used data bases e.g. Telepath and SweetP (*)
- Broad knowledge of medical terminology
- Experience of working in busy environment
- Experience of dealing with the general public
- Experience in a medical environment as a medical secretary
- Experience of mentoring, training or supervising others
- Awareness and understanding of NHS issues
- Experience in using patient administration systems
- Experience of working in a large complex organisation and a multidisciplinary environment
Person Specification
Qualifications
Essential
- Degree or equivalent (evidence of further education e.g. diploma)
- Good general standard of education to GCSE level or equivalent including English
Desirable
- RSA II or equivalent in word processing/audio typing
- RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent
Knowledge
Essential
- Detailed knowledge of patient pathways and advanced medical terminology in own area of work (*) including cancer medical terminology
- Knowledge of NHS priorities and understanding of the guidelines and targets in own area of work (*) specifically, TWR and FDS Standards but also working alongside other departments including Cancer Services, Radiology etc.
- Knowledge of basic anatomy and physiology
- Working knowledge of a range of software packages e.g. Microsoft Word, Excel, Access and PowerPoint, and locally used data bases e.g. Telepath and SweetP (*)
- Broad knowledge of medical terminology
- Experience of working in busy environment
- Experience of dealing with the general public
- Experience in a medical environment as a medical secretary
- Experience of mentoring, training or supervising others
- Awareness and understanding of NHS issues
- Experience in using patient administration systems
- Experience of working in a large complex organisation and a multidisciplinary environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
