Royal Surrey NHS Foundation Trust

Speech and Language Therapy Assistant / Clinical Support Worker B3

The closing date is 01 July 2025

Job summary

o About Us- We are a supportive and friendly team who work with adults with acquired disorders of communication and swallowing, in Guildford and Waverley. We see patients in a variety of settings - their own homes, care homes, via video-calls, in outpatients or on the wards at Milford and Haslemere Community Hospitals. We work with patients who have progressive conditions such as Dementia, Parkinson's Disease and Motor Neurone Disease, as well as Stroke and other neurological conditions. We have regular team meetings and learning/development opportunities.

o Role Responsibilities/ about the role - This role involves carrying out therapy programmes devised by qualified Speech and Language Therapists, including therapy groups. Other duties will include supporting the therapists with making communication books/charts, assisting patients with using alternative communication technology, voice banking, running training sessions and completing administrative tasks to support the team. You will be required to develop communication competencies and basic dysphagia (swallowing) competencies. You will be working closely with patients, families and carers, as well as other healthcare professionals and relevant community groups.

Main duties of the job

To work as a member of the Speech and Language Therapy Team: working in different clinics, wards and home settings across the area, supported by clinicians, implementing SLT programmes and taking on allocated caseloads. There will be a requirement to assist with administrative tasks, make patient appointments, schedule clinic alterations, set up clinics and therapy groups and modify therapy sessions if appropriate/required.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Details

Date posted

18 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,883 to £26,958 a year Per annum (pro rata) inc HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

384-SB-EMF18539

Job locations

The Beacon Centre / Milford Community Hospital / Haslemere Hospital

Egerton Road

Guildford

GU2 7XX


Job description

Job responsibilities

Please see the attached Job Description and Person Specification.

To provide a high standard of SLT clinical care under the guidance and supervision of the SLT therapists, and support the SLT team through clinical-administrative support.

Skills/ Person Specification We are looking for a dynamic and enthusiastic individual with excellent communication and organisational ability, as well as good knowledge of and ability to use computers. You should be eager to learn new skills and have the ability to use your initiative. A car driver with a full current driving license is essential. Specific training for the role will be provided as required. Please refer to the job description and person specification for the full requirements of the post.

Contact Details kerrymustow@nhs.net / 01483 956472

Job description

Job responsibilities

Please see the attached Job Description and Person Specification.

To provide a high standard of SLT clinical care under the guidance and supervision of the SLT therapists, and support the SLT team through clinical-administrative support.

Skills/ Person Specification We are looking for a dynamic and enthusiastic individual with excellent communication and organisational ability, as well as good knowledge of and ability to use computers. You should be eager to learn new skills and have the ability to use your initiative. A car driver with a full current driving license is essential. Specific training for the role will be provided as required. Please refer to the job description and person specification for the full requirements of the post.

Contact Details kerrymustow@nhs.net / 01483 956472

Person Specification

Qualifications

Essential

  • Good general standard of education up to NVQ level 3 or equivalent including English and Maths

Knowledge

Essential

  • Ability to independently use Microsoft Office and internet
  • Excellent telephone manner
  • Demonstrates the ability to prioritise workload and to adapt effectively to changing priorities

Desirable

  • Experience of using health care appointment systems.
  • Experience of customer service in health care environment eg reception, enquiries, administration
  • An understanding of the background to and aims of current healthcare policy/national guidance/CQC/ and appreciate the implications of this on engagement
  • Experience of dealing with the general public
Person Specification

Qualifications

Essential

  • Good general standard of education up to NVQ level 3 or equivalent including English and Maths

Knowledge

Essential

  • Ability to independently use Microsoft Office and internet
  • Excellent telephone manner
  • Demonstrates the ability to prioritise workload and to adapt effectively to changing priorities

Desirable

  • Experience of using health care appointment systems.
  • Experience of customer service in health care environment eg reception, enquiries, administration
  • An understanding of the background to and aims of current healthcare policy/national guidance/CQC/ and appreciate the implications of this on engagement
  • Experience of dealing with the general public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

The Beacon Centre / Milford Community Hospital / Haslemere Hospital

Egerton Road

Guildford

GU2 7XX


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

The Beacon Centre / Milford Community Hospital / Haslemere Hospital

Egerton Road

Guildford

GU2 7XX


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Lead

Charlotte Houghton

charlotte.houghton@nhs.net

Details

Date posted

18 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,883 to £26,958 a year Per annum (pro rata) inc HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

384-SB-EMF18539

Job locations

The Beacon Centre / Milford Community Hospital / Haslemere Hospital

Egerton Road

Guildford

GU2 7XX


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