Job summary
Surrey and Borders NHS Foundation Trust is looking for a motivated and enthusiastic individual to join their Rostering Team on a temporary, bank basis for a period of 3 to 6 months (ASAP start date). In this key support role, you will provide first-line assistance for electronic rostering across the Trust under the Agenda for Change (AfC) framework. Whilst the role will be primarily based at Surrey and Borders NHS Foundation Trust, flexibility to travel to Royal Surrey NHS Foundation Trust as required is essential.
Main duties of the job
Key Responsibilities:
Deliver first-line support to ensure effective use of electronic rostering across the Trust.
Provide training and ongoing support to Trust Managers and staff to ensure they can use their rosters efficiently.
Assist in database administration, including processing changes, starters, and leavers.
Use advanced Microsoft Excel skills to run and analyse reports.
This role offers an opportunity for candidates who may not yet possess the full skillset at a Band 5, as we are open to considering applicants with varying levels of experience at a lower band.
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We provide support to a population of 1.3 million across 140 services.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
This role is working within i-access, a successful, countywide drug and alcohol treatment service for Surrey residents delivering tier 2, 3 and 4 substance misuse interventions across 3 main bases and 25 satellite locations. i-access is run collaboratively by SABP, PH / SCC and Via under a cooperative agreement which is one of partnership and transparency and contributes to Surrey Heartlands wider strategic ambitions.
Job description
Job responsibilities
- To co-ordinate the ongoing development of the Rostering system including setting up the system rules for individual rosters, conducting workshops and 1:1 sessions with ward managers on the wards to gather data and gain the tacit knowledge they have accumulated in their experience of producing rosters in order to enter this on to the database.
- To produce training materials and ensure all users of the system are appropriately trained, conducting training sessions and providing 1st level helpdesk support.
- To provide day to day support for the staff and ensure appropriate investigation of any errors/dysfunction including verifying the applicability of rules and restrictions and analysis of staff working restrictions and the impact they have on the roster.
- To provide advice on rostering policy and its implementation, suggest changes to the policy as appropriate.
- Undertake such duties as may be required to ensure that the system is fully incorporated within the ward/department. Analysis of complex problems that occur with the users / software and rectification of the issue/s, and seeking support for very complex issues.
- To compile advice to Heads of Nursing, Matrons, Ward Managers and their deputies on unachievable rosters.
Please see full job description attached.
Job description
Job responsibilities
- To co-ordinate the ongoing development of the Rostering system including setting up the system rules for individual rosters, conducting workshops and 1:1 sessions with ward managers on the wards to gather data and gain the tacit knowledge they have accumulated in their experience of producing rosters in order to enter this on to the database.
- To produce training materials and ensure all users of the system are appropriately trained, conducting training sessions and providing 1st level helpdesk support.
- To provide day to day support for the staff and ensure appropriate investigation of any errors/dysfunction including verifying the applicability of rules and restrictions and analysis of staff working restrictions and the impact they have on the roster.
- To provide advice on rostering policy and its implementation, suggest changes to the policy as appropriate.
- Undertake such duties as may be required to ensure that the system is fully incorporated within the ward/department. Analysis of complex problems that occur with the users / software and rectification of the issue/s, and seeking support for very complex issues.
- To compile advice to Heads of Nursing, Matrons, Ward Managers and their deputies on unachievable rosters.
Please see full job description attached.
Person Specification
Qualifications
Essential
- Degree or equivalent experience working within an administrative environment
Experience
Desirable
- Knowledge of using and developing databases. Able to use excel to a high level. Understanding and experience of rostering rules
Person Specification
Qualifications
Essential
- Degree or equivalent experience working within an administrative environment
Experience
Desirable
- Knowledge of using and developing databases. Able to use excel to a high level. Understanding and experience of rostering rules
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
Surrey and Borders Partnership NHS Foundation Trust
18 Mole Business Park, Randalls Road
Leatherhead, Surrey
KT22 7AD
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)
