Job summary
An exciting opportunity has arisen for a Medical Secretary in our Maxillofacial Department who has excellent interpersonal skills and a calm and methodical approach to provide administrative and secretarial responsibilities for the department.
The role will include a full range of medical secretarial assistance to consultants and their team within the department. You will be required to manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office.
Main duties of the job
To cover administrative and secretarial responsibilities for the Maxillofacial Department effectively.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Job description
Job responsibilities
Please refer to the job description for further details about the role
To provide a full range of medical secretarial assistance to consultants and their team. Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office.
To work autonomously within a team, providing full organisational support to the consultants practice and their team. To ensure procedures and working practices are in place so that the specialty and Trust can deliver a service that meets the standards and targets that have been set. To provide a considerate, patient focused service in all dealings with patients and with staff around the hospital and throughout the whole system.
KEY RESULT AREAS/MAIN DUTIES AND RESPONSIBILITIES:
1. To undertake a full range of secretarial duties for consultants and their team. 2. To produce and forward all patient letters, and other correspondence in line with current standards using audio typing and/or dedicated software.3. To deal with all post, faxes, e-mails, results etc. on a daily basis and prioritise as necessary to ensure consultants and their team are aware of urgent results and information.4. Take responsibility for all new referrals; liaise with the appointment centre staff and other coordinators such as specialist nurses and cancer MDT coordinators, other nursing and medical staff to ensure new referrals are promptly seen/treated in line with the current guidelines.5. Make appointments as required.6. Prepare relevant notes, results and scans for clinics. Use initiative to obtain missing details, results and x-rays in a timely fashion.
Job description
Job responsibilities
Please refer to the job description for further details about the role
To provide a full range of medical secretarial assistance to consultants and their team. Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office.
To work autonomously within a team, providing full organisational support to the consultants practice and their team. To ensure procedures and working practices are in place so that the specialty and Trust can deliver a service that meets the standards and targets that have been set. To provide a considerate, patient focused service in all dealings with patients and with staff around the hospital and throughout the whole system.
KEY RESULT AREAS/MAIN DUTIES AND RESPONSIBILITIES:
1. To undertake a full range of secretarial duties for consultants and their team. 2. To produce and forward all patient letters, and other correspondence in line with current standards using audio typing and/or dedicated software.3. To deal with all post, faxes, e-mails, results etc. on a daily basis and prioritise as necessary to ensure consultants and their team are aware of urgent results and information.4. Take responsibility for all new referrals; liaise with the appointment centre staff and other coordinators such as specialist nurses and cancer MDT coordinators, other nursing and medical staff to ensure new referrals are promptly seen/treated in line with the current guidelines.5. Make appointments as required.6. Prepare relevant notes, results and scans for clinics. Use initiative to obtain missing details, results and x-rays in a timely fashion.
Person Specification
Qualifications
Essential
- Good general standard of education to GCSE level or equivalent including English.
- RSA II or equivalent in word processing/audio typing RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent.
Knowledge
Essential
- Working knowledge of a range of software packages e.g. Microsoft Word, Excel, Access and PowerPoint.
- Experience of working in busy environment.
- Experience of working with the general public effectively.
- Experience of undertaking diary management.
- Knowledge of basic anatomy and physiology.
- Broad knowledge of medical terminology.
- Detailed knowledge of patient pathways and advanced medical terminology in own area of work.
- Experience of mentoring, training or supervising others.
- Awareness and understanding of NHS issues.
- Good spelling and grammar.
Desirable
- Working knowledge of NHS systems.
- Experience of planning and booking appointments.
- Experience in an acute hospital environment as a medical secretary.
Person Specification
Qualifications
Essential
- Good general standard of education to GCSE level or equivalent including English.
- RSA II or equivalent in word processing/audio typing RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent.
Knowledge
Essential
- Working knowledge of a range of software packages e.g. Microsoft Word, Excel, Access and PowerPoint.
- Experience of working in busy environment.
- Experience of working with the general public effectively.
- Experience of undertaking diary management.
- Knowledge of basic anatomy and physiology.
- Broad knowledge of medical terminology.
- Detailed knowledge of patient pathways and advanced medical terminology in own area of work.
- Experience of mentoring, training or supervising others.
- Awareness and understanding of NHS issues.
- Good spelling and grammar.
Desirable
- Working knowledge of NHS systems.
- Experience of planning and booking appointments.
- Experience in an acute hospital environment as a medical secretary.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
