Job summary
Job Summary
Manage own workload & demonstrate efficient organisation and oversee the smooth effective operation of the office. To work autonomously within a team, providing full organisational support to the consultant's practice and their team. To ensure procedures and working practices are in place so that the speciality and Trust can deliver a service that meets the standards and targets that have been set. To provide a considerate, patient focussed service in all dealings with patients and with staff around the hospital and throughout the whole system.
Main duties of the job
KEY RESULT AREAS/MAIN DUTIES AND RESPONSIBILITIES:
To undertake a full range of administrative duties for consultants and their team.
To distribute post on a daily basis to the appropriate member of staff.
Organise relevant notes, results, scans and Dictaphones for clinics. Use initiative to obtain missing details, results and x-rays.
Ensure clinic letters are available for the correct team member to sign as necessary.
Take responsibility for collecting, requesting, organising and tracking patient notes.
To take telephone calls from patients, relatives, members of the public and other professional organisations in an efficient, tactful and compassionate manner.
To maintain efficient filing and information tracking systems to ensure continuity of care, including electronic case note tracking.
To utilise Surrey Safe Care and other information systems as required. Ensure patient information has been entered correctly and amend as necessary.
Supervise and train agency and bank temporary staff and provide appropriate checks to ensure that standards are maintained.,
Collect and capture audit data as required.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Job description
Job responsibilities
Gynae Oncology Admin Assistant
Band 3
Hours: 22.5 per week - Monday, Wednesday and Friday Part Time Hours
An exciting opportunity has arisen for a first class admin assistant who has excellent interpersonal skills and a calm and methodical approach to provide essential administration duties to Consultants & their team within the fast-paced Gynae Oncology department.
Principle duties include assisting with letters, taking and transcribing minutes, diary management, clinic management, pulling notes, filing, distribution of post, using hospital Millennium system and other databases and liaison with other healthcare professionals. You will be expected to have an excellent telephone manner, be courteous and efficient.
For an informal discussion please contact Veronica Lewis on 01483 571122 ext 3121 or email: veronica.lewis6@nhs.net
Job description
Job responsibilities
Gynae Oncology Admin Assistant
Band 3
Hours: 22.5 per week - Monday, Wednesday and Friday Part Time Hours
An exciting opportunity has arisen for a first class admin assistant who has excellent interpersonal skills and a calm and methodical approach to provide essential administration duties to Consultants & their team within the fast-paced Gynae Oncology department.
Principle duties include assisting with letters, taking and transcribing minutes, diary management, clinic management, pulling notes, filing, distribution of post, using hospital Millennium system and other databases and liaison with other healthcare professionals. You will be expected to have an excellent telephone manner, be courteous and efficient.
For an informal discussion please contact Veronica Lewis on 01483 571122 ext 3121 or email: veronica.lewis6@nhs.net
Person Specification
Qualifications
Essential
- Good general standard of education to GCSE level or equivalent including English
Knowledge
Essential
- Experience of working in busy environment
- Experience of dealing with the general public
- Awareness and understanding of NHS issues,
- Experience in using patient administration systems
- Experience of working in a large complex organisation and a multidisciplinary environment
Desirable
- Experience of mentoring, training or supervising others
- Knowledge of basic anatomy and physiology
- Detailed knowledge of patient pathways and advanced medical terminology in own area of work (*)
Person Specification
Qualifications
Essential
- Good general standard of education to GCSE level or equivalent including English
Knowledge
Essential
- Experience of working in busy environment
- Experience of dealing with the general public
- Awareness and understanding of NHS issues,
- Experience in using patient administration systems
- Experience of working in a large complex organisation and a multidisciplinary environment
Desirable
- Experience of mentoring, training or supervising others
- Knowledge of basic anatomy and physiology
- Detailed knowledge of patient pathways and advanced medical terminology in own area of work (*)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
