Job summary
The Role:
Act as an ambassador for the HPL team and support the team in delivering an efficient and effective purchasing service to meet the non-pay requirements of HPL. Responsible for processing requisitions and placing purchase orders for a range products and services for the Trust. Purchasing from external suppliers, effectively, economically and in accordance with HPL and the Trust SFI's
Main duties of the job
Job Duties:
Create requisitions to meet customer requirements through a Managed Healthcare Service
Source products not under contractual arrangements, issuing 'Requests for Quotation' (RFQ) for departmental budget holder approval
Ensure requisitions are processed within 48 hours, creating purchase orders timely to meet customer demands
Respond accordingly to all supplier queries within the CPA inbox (Contract Purchase Agreements) communicate effectively ensuring there are no delays with our orders or risks to patient care
Manage goods returns in line with departmental procedures
Resolve payment, delivery, or supply queries promptly, communicating remedial actions to all stakeholders
Work towards agreed KPI targets to meet company objectives
Capture & record data on Q-Pulse as part of the CRM (Customer Relationship Management)
About us
Established in 2018, Healthcare Partners Ltd (HPL) is a wholly-owned subsidiary of the Royal Surrey NHS Foundation Trust.
We offer a consultative, collaborative approach -- based on a genuine desire to make healthcare provision outstanding, and respecting the opinions and skills of our fellow clinical professionals to produce exceptional outcomes.
We are a substantial company in our own right, with an annual turnover of around £50m and over 80 staff. We partner with other healthcare providers throughout the UK in both the public and private sectors, reinvesting our profits and savings back into the NHS.
At Healthcare Partners Ltd, the patient is at the heart of all we do. We're proud to be part of the NHS, helping to make healthcare better.
Job description
Job responsibilities
1. JOB PURPOSE
The Junior Buyer will:
Ensure all catalogues are processed correctly and usage trends are quickly spotted enabling achievement of cost savings. Influence end users and help to standardise and rationalise products and services.
Provide high-level customer service to internal clients, offering detailed advice on product availability, expediting purchase orders, and resolving queries related to product availability, pricing, and supply.
Communicate effectively with customers and suppliers using Microsoft Teams, email, and telephone and collaborate with cross-functional teams, demonstrating agility and flexibility in responding to work demands.
Providing a comprehensive interface for colleagues who require support with HPL and the Trusts purchasing systems and processes.
Prioritise tasks and manage multiple work streams efficiently, adhering to a 'No-PO, No-Pay' policy
The post requires the ability for frequent prolonged periods of concentration with the ability to respond and deal with complex and urgent situations as they arise. The post holder should be able to work on their own initiative, working independently with minimal supervision.
Job description
Job responsibilities
1. JOB PURPOSE
The Junior Buyer will:
Ensure all catalogues are processed correctly and usage trends are quickly spotted enabling achievement of cost savings. Influence end users and help to standardise and rationalise products and services.
Provide high-level customer service to internal clients, offering detailed advice on product availability, expediting purchase orders, and resolving queries related to product availability, pricing, and supply.
Communicate effectively with customers and suppliers using Microsoft Teams, email, and telephone and collaborate with cross-functional teams, demonstrating agility and flexibility in responding to work demands.
Providing a comprehensive interface for colleagues who require support with HPL and the Trusts purchasing systems and processes.
Prioritise tasks and manage multiple work streams efficiently, adhering to a 'No-PO, No-Pay' policy
The post requires the ability for frequent prolonged periods of concentration with the ability to respond and deal with complex and urgent situations as they arise. The post holder should be able to work on their own initiative, working independently with minimal supervision.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) level including English and Mathematics.
- CIPS level 3 or above or working towards this qualification or equivalent experience in a procurement and supply chain capacity.
Desirable
- A Levels or equivalent
- Advanced Certificate in Procurement and Supply Operations (CIPS Level 3)
Experience
Essential
- Knowledge and experience of purchasing procedures.
- Experience and understanding of Standing Financial Instructions.
- Experience of purchasing in an environment, where obtaining stakeholder agreement through influence rather than mandate is required
Desirable
- Experience in healthcare in either a Stores or Purchasing environment.
- Experience working in a busy time critical environment.
- Experience of analysing complex data (ideally procurement data)
Person Specification
Qualifications
Essential
- GCSE (or equivalent) level including English and Mathematics.
- CIPS level 3 or above or working towards this qualification or equivalent experience in a procurement and supply chain capacity.
Desirable
- A Levels or equivalent
- Advanced Certificate in Procurement and Supply Operations (CIPS Level 3)
Experience
Essential
- Knowledge and experience of purchasing procedures.
- Experience and understanding of Standing Financial Instructions.
- Experience of purchasing in an environment, where obtaining stakeholder agreement through influence rather than mandate is required
Desirable
- Experience in healthcare in either a Stores or Purchasing environment.
- Experience working in a busy time critical environment.
- Experience of analysing complex data (ideally procurement data)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
