Job summary
To assist the secretaries with a full range of secretarial service to the consultants and their team. Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office.
Main duties of the job
To assist the secretaries with a full range of secretarial service to the consultants and their team. Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office. To work autonomously within a team, providing full organisational support to the consultant's practice and their team. To ensure procedures and working practices are in place so that the speciality and Trust can deliver a service that meets the standards and targets that have been set. To provide a considerate, patient focussed service in all dealings with patients and with staff around the hospital and throughout the whole system.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Job description
Job responsibilities
We are looking for an organised and passionate Administrator to join our busy Gynaecology department at Royal Surrey Hospital. This role will play a crucial part of ensuring patients are moving seamlessly through their patient pathway and receiving an excellent level of patient care.
This person will need to be organised, hardworking and passionate about provide outstanding patient care. An understanding of NHS processes, specifically outpatient clinics, would be a bonus.
For an informal discussion, contact the Assistant Specialty Manager Kate Shields- kate.shields2@nhs.net
Job description
Job responsibilities
We are looking for an organised and passionate Administrator to join our busy Gynaecology department at Royal Surrey Hospital. This role will play a crucial part of ensuring patients are moving seamlessly through their patient pathway and receiving an excellent level of patient care.
This person will need to be organised, hardworking and passionate about provide outstanding patient care. An understanding of NHS processes, specifically outpatient clinics, would be a bonus.
For an informal discussion, contact the Assistant Specialty Manager Kate Shields- kate.shields2@nhs.net
Person Specification
Qualifications
Essential
- Good general standard of education to GCSE level or equivalent including English
- RSA II or equivalent in word processing/audio typing
Desirable
- RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent
Knowledge and Experience
Essential
- Demonstrates the ability to prioritise workload and to adapt effectively to changing priorities
- Evidence of establishing and maintaining effective filing systems
- Advanced keyboard and audio typing skills
- Working knowledge of Word, email and internet
- Working knowledge of a range of software packages e.g. Microsoft Word, Excel, Access and PowerPoint, and locally used data bases
- Excellent telephone manner
- Knowledge of basic anatomy and physiology
- Knowledge of NHS priorities and understanding of the guidelines and targets in own area of work (*)
- Excellent spelling and grammar
- Working knowledge of the Trust Patient Administration System (OASIS) (*) Knowledge of medical terminology
- Experience of working in busy environment
- Experience of dealing with the general public
- Experience of mentoring, training or supervising others. Awareness and understanding of NHS issues
- Experience in using patient administration systems
- Experience of working in a large complex organisation and a multidisciplinary environment
Person Specification
Qualifications
Essential
- Good general standard of education to GCSE level or equivalent including English
- RSA II or equivalent in word processing/audio typing
Desirable
- RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent
Knowledge and Experience
Essential
- Demonstrates the ability to prioritise workload and to adapt effectively to changing priorities
- Evidence of establishing and maintaining effective filing systems
- Advanced keyboard and audio typing skills
- Working knowledge of Word, email and internet
- Working knowledge of a range of software packages e.g. Microsoft Word, Excel, Access and PowerPoint, and locally used data bases
- Excellent telephone manner
- Knowledge of basic anatomy and physiology
- Knowledge of NHS priorities and understanding of the guidelines and targets in own area of work (*)
- Excellent spelling and grammar
- Working knowledge of the Trust Patient Administration System (OASIS) (*) Knowledge of medical terminology
- Experience of working in busy environment
- Experience of dealing with the general public
- Experience of mentoring, training or supervising others. Awareness and understanding of NHS issues
- Experience in using patient administration systems
- Experience of working in a large complex organisation and a multidisciplinary environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
