Job summary
Do you have passion for making a difference to the lives of others? Do you have the skills to train and coach people in improvement techniques? Are you able to, both, design and lead improvements projects, and step back to work through others to deliver sustainable results?
The Transformation Team is looking for an experienced person to be a QI Practice Developer. This role works with teams across the Trust to support improvement activities, programmes and projects of all sizes. This financial year, we are particularly focusing on encouraging more staff to learn about and engage in QI so that improvement becomes part of what everyone does when they come to work.
We are looking for an individual that has:o A proven track record of service improvemento Experience in designing and delivering training programmes; and an ability to coach others in improvement techniqueso Leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams to try new thingso The ability to plan complex multi-dimensional projects and programmes; prioritising, adapting plans, resource planning, stakeholder management, and benefits identification, delivery and tracking
Main duties of the job
The QI Practice Developer has a number of interesting and challenging duties that include:o Leading on complex QI programmes that aim for end to end pathway improvement to ensure our approach is followed, stakeholders are engaged, and quantifiable benefits are madeo Designing, delivering and evaluating QI training and coaching to clinical and non-clinical staff at all levels, which supports the development of QI skills across the Trusto Providing expertise and advice to Trust teams to support identification of problems, designing of appropriate improvement approaches, and evaluation of outcomes
The role is banded as 8a, follows a standard 37.5hrs working week and is substantive within the Team. We expect staff to spend the majority of their time on site, but do allow for some flexible working from home. As a Team, we value continuous professional development and actively encourage and support our staff to build on their skills and knowledge.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Job description
Job responsibilities
The purpose of this role is to facilitate the development of a culture of continuous quality improvement at Royal Surrey through using expert knowledge and skill in improvement methods. By supporting, coaching and leading people in delivering improvement, the post holder helps to deliver the organisations True North and Breakthrough Objectives.
The post holder will provide quality improvement knowledge and expertise to the organisation through training, coaching, and facilitating projects to help make quality improvement the way we do things. They will act as a role model in promoting a culture of improvement and transformation, working with teams at all levels to challenge current practice and deliver significant and quantifiable improvements towards achieving our True North and Breakthrough Objectives.
Using lean thinking as the basis, they will be responsible for developing, documenting and disseminating our quality improvement approach so that we build skill and expertise in quality improvement across the Trust. A key part of the role will be to support the development of others in the organisation in quality improvement methods. In addition, they will support pathway improvement activity that addresses defined organisational priorities and address complex challenges by facilitating change at an individual, team and service level.
Job description
Job responsibilities
The purpose of this role is to facilitate the development of a culture of continuous quality improvement at Royal Surrey through using expert knowledge and skill in improvement methods. By supporting, coaching and leading people in delivering improvement, the post holder helps to deliver the organisations True North and Breakthrough Objectives.
The post holder will provide quality improvement knowledge and expertise to the organisation through training, coaching, and facilitating projects to help make quality improvement the way we do things. They will act as a role model in promoting a culture of improvement and transformation, working with teams at all levels to challenge current practice and deliver significant and quantifiable improvements towards achieving our True North and Breakthrough Objectives.
Using lean thinking as the basis, they will be responsible for developing, documenting and disseminating our quality improvement approach so that we build skill and expertise in quality improvement across the Trust. A key part of the role will be to support the development of others in the organisation in quality improvement methods. In addition, they will support pathway improvement activity that addresses defined organisational priorities and address complex challenges by facilitating change at an individual, team and service level.
Person Specification
Qualifications
Essential
- Minimum of degree level with either a Master's degree or equivalent experience.
- Experience at an operational level in a complex organisation
- Qualification in service improvement methodologies, e.g. Lean, Six Sigma, IHI
Desirable
- Qualification in a Project management tools such as Prince II, MSP etc
Knowledge
Essential
- A proven track record of service improvement and/or operational management with responsibility for the full range of operational and clinical services.
- Experience of working at an operational management level in large complex environment
- Ability to coordinate the scheduling, phasing and delivery of projects
- Evidence of managing service change at an operational level.
- Evidence of using change/service improvement methodologies such as lean, 6 sigma, IHI model for improvement
- Record of designing and delivering learning and development materials through formal training and coaching
Desirable
- Extensive NHS experience.
- Information Analyst experience
Person Specification
Qualifications
Essential
- Minimum of degree level with either a Master's degree or equivalent experience.
- Experience at an operational level in a complex organisation
- Qualification in service improvement methodologies, e.g. Lean, Six Sigma, IHI
Desirable
- Qualification in a Project management tools such as Prince II, MSP etc
Knowledge
Essential
- A proven track record of service improvement and/or operational management with responsibility for the full range of operational and clinical services.
- Experience of working at an operational management level in large complex environment
- Ability to coordinate the scheduling, phasing and delivery of projects
- Evidence of managing service change at an operational level.
- Evidence of using change/service improvement methodologies such as lean, 6 sigma, IHI model for improvement
- Record of designing and delivering learning and development materials through formal training and coaching
Desirable
- Extensive NHS experience.
- Information Analyst experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
