Administrator – MSK Physiotherapy

Job summary

An opportunity has arisen to join the friendly, busy MSK physiotherapy outpatient service in Cranleigh Village Hospital, as a member of Admin and Clerical team.

We pride ourselves on delivering high quality care and are committed to our values in all our work:

Caring together, Learning together, Excelling together, and continuously improving.

We are a team of MSK physiotherapists who accept and manage referrals from consultants, GPs, other healthcare professionals and self-referral. The main role is to provide patient facing reception and administrative cover to a busy outpatient physiotherapy department.

We are part of the Community division of Royal Surrey County Hospital NHS Trust. We have two sister sites, Cranleigh Village Hospital and Haslemere Hospital, with MSK Physiotherapy departments in each. We are a friendly and dynamic team of physiotherapists and administrative staff who work to improve the health of our local populations.

We see patients with a wide range of MSK conditions and take referrals from GP's and consultants. We are patient-focused and we work hard to help our patients to achieve their goals.

Main duties of the job

The role involves organising clinics, letter writing, making and receiving telephone calls to organise appointments, ordering,data entry and managing our electronic booking and patient notes system EMIS.

You will need to be computer literate. You will be required to work using your own initiative within a busy team, with the ability to organise and prioritise work efficiently. You must be able to communicate well and have an adaptable and flexible attitude to your work.

Although, this post will be mainly based in Cranleigh Village hospital, there may be an occasional requirement to travel to Haslemere Hospital as our admin team work across both departments. There may also be a requirement to travel to Royal Surrey County Hospital for training purposes.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Cranleigh Village Hospital

Cranleigh

GU6 8AE

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Cranleigh Village Hospital

Cranleigh

GU6 8AE

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

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