Royal Surrey NHS Foundation Trust

Supply Chain Site Manager

Information:

This job is now closed

Job summary

JOB PURPOSE

Provides day to day operational leadership, ensuring the delivery of the supply chain service to the required standards and supporting the Head of Procurement & Supply Chain in the delivery of the companys corporate agenda.

The Procurement and Supply Chain department manages the provision of goods and services to all departments (clinical and non-clinical) on a daily basis, contracting for the provision with several thousand suppliers.

The service operates as a commercial and financial steward managing non-pay expenditure and performs a strategic business management role in support of its stakeholders Annual Business Plans.

Main duties of the job

JOB SUMMARY

The Supply Chain Site Manager will support the Head of Procurement and Supply Chain and Supply Chain Operations Manager by overseeing / managing the Trusts stores operation and the Supply Chain Assistant for designated HPL locations in accordance with budgets and service delivery targets

The job holder will be responsible for ensuring that all processes and working practices are fully compliant, adheres to HPL and Trust policies and complies with all regulatory requirements

-Manage the Material Management teams to ensure that a safe, quick and efficient service is provided to meet the needs of customer department`s accordance with the Procurement and Supply Chain Strategy to expand the materials management service to cover the wards in the Service.

This role is the Service internal expert in terms of process-management, technical expertise, issue identification and problem resolution. As such it is critical to ensuring that the day-to-day workflows progress in a timely and efficient manner so that transactional commercial activity across the Service is timely and efficient.

The job has a number of elements providing a central assistance to internal users of the Omnicell system, expert advice and guidance to the procurement departments buying team, supporting efficiencies.

About us

Royal Surrey NHS Foundation Trust is a friendly, supportive, busy but welcoming acute and community Trust that is ambitious about developing our services and your career.

Our compassionate, caring and friendly colleagues make up our Royal Surrey family and are at the heart of what we do. We all have a passion for learning, continuous improvement and excelling together through innovation, research and development. There are over 4,500 members of our Royal Surrey family.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in the community and homes across Guildford and Waverley.

We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC. We are investing in our colleagues through our health and wellbeing programme and a commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years.

There has never been a better time to join us.

Details

Date posted

09 April 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,162 to £44,749 a year HCAS: £1252 - £2379 per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9384-24-0374

Job locations

Healthcare Partners Limited

90 Priestley Road, Surrey Research Park

Guildford

Surrey

GU2 7AU


Job description

Job responsibilities

KEY RESULT AREAS/MAIN DUTIES AND RESPONSIBILITIES:

To manage the physical supply chain workflows from receipting, storage, picking and the replenishment of medical and non-medical supplies in accordance with agreed service level requirements and financial constraints.

Develop supply chain process improvements by analysing process work flow, manning and space requirements, and equipment layout and drive change programmes

  • Ensures all supply chain policies and procedures are fully documented, compliant with trusts policies and communicated to all staff

Establish key performance indicators along the supply chain to ensure that all processes are fit for purpose and actual performance is to the standard required. Monitor on going performance and where necessary improve performance against set goals. Take any corrective action to realign performance to target.

Ensure workplace health and safety requirements are met and take overall responsibility for the security of all stock.

Actively support the implementation of new initiatives such as GS1 scan for safety, pandemic related Trust required emergency response incidents

Establish and sustain a multi skilled team so that resources can be redeployed as required and provides the Trust with increased flexibility

Contribute to the design and implementation of new supply chain/stock control systems

Ensures inventory targets for central stores and replenishment locations are set in accordance in SLA and financial targets. Review targets on a regular basis, at least quarterly.

Identify slow moving/ excess stock/ expired stock and work with internal stakeholders and suppliers to find outlets for this stock. Work with internal stakeholders to find outlets for slow moving stock.

  • Provide staff guidelines / instructions for the setting of Inventory targets by item for all clinical locations e.g wards and theatres. Ensure Inventory targets are reviewed at least on a quarterly basis and that stock levels are controlled in accordance to specified targets.

Conduct random audit checks along the supply chain to ensure adherence to agreed targets e.g. Accuracy of receipting, picking, stock rotation, expiration. Use this mechanism to appraise staff, drive improvement and link to appraisal process.

Collaborate with other procurement teams e.g. procurement managers, buyers to ensure compliance and deliver the best overall solution.

Manage and deliver specific projects against agreed business objectives , budgets and timescales

As a senior manager the job holder is expected to provide out of hours call out service in accordance with call out roster

Escalate to Head of Procurement or Supply Chain Manager - Operations, in particular issues that affect patient safety / HES or areas of non-compliance.

Ensure that the stock control system Omnicell is maintained, staff are trained in the system.

Ensure that the stock control system is updated in a timely manner and maintain data integrity including stock accuracy

Financial and Physical Resources

  • Release cash through the optimisation of stock without impacting patient safety / clinical operations

  • Achieve financial inventory targets

  • Eliminate financial exposure to the Trust through effective management of stock working practices with end goal of zero stock expirations / slow moving and obsolescent stock. Track and publish performance on a regular basis as set out by Head of Supply Chain.

  • Ensure product is adequately stored/ protected to avoid damage/financial write.

  • Contribute to capital plans associated with warehousing storage and materials handling equipment. Prepare on an annual basis long term capital replacement / new plans and submit for consideration in budgeting cycle

  • Drive and deliver specific cross functional work stream CIPs programmes that contribute to the Trusts CIP savings plan

  • Identify and manage risks and issues to eliminate any litigation exposure for the Trust

  • To support budget holders in their roles, providing information and advice and signposting as required

  • Conduct effective resource planning to mitigate the need for unnecessary overtime and ensure resources are fully utilised

  • Monitor the value of slow moving / excess stock and ensure stock holding value is minimal

Communication

  • Provide clear and concise direction and instructions to staff

  • Establish and Develop effective communication and good working relationships with all stakeholders (Internal and External) across the supply chain. This includes colleagues at all levels including General Managers, other Procurement staff and housekeepers.

  • Provide advice and information to a range of senior managers and directorates across the Trust as required.

  • Provide internal stakeholders with monthly reports that show service delivered against SLA agreements

  • Provide regular and timely reports across the supply chain including potential long term problems and contribute to the solution of supply problems

Analysis and judgement

  • To be highly numerate and able to understand complex data sets

  • Establish key performance indicators, monitor on going performance against agreed productivity and SLA goals

  • The ability to think and respond quickly to unplanned events

  • Ability and willingness to seek and incorporate input from others in order to develop collaborative solutions

Staff Management

  • Provides inspirational leadership and clear direction to staff in line with HPL Procurement Service business objectives and strategic long term plans

  • Ensure that all staff clearly understands their role, they are fully trained and equipped to carry out their duties/responsibilities.

  • Model high level customer focussed and service behaviours and to coach others to deliver excellent customer care

  • Set standards of work. Routinely measures staff performance against these standards to ensure tasks are being performed to the standard required

  • Provide induction training to new staff and develop the knowledge and skills of existing staff.

  • Ensure all staff conducts themselves in a professional manner, are well presented and responsible for their discipline in accordance with Company policy.

  • Establish and encourage a positive, can do attitude within the team.

  • Review the performance and competence of staff through annual appraisal, identifying training needs and arranging for its provision in conjunction with Human Resources

  • Ensures continuity of service provision by effectively planning and managing staffing levels paying particular attention to annual leave and sickness

  • Ensure all employees within the department attend and complete their annual mandatory training.

  • Complete risk assessments within the department to ensure all risks are understood and managed

Planning and Organisation

Prepare, maintain and update resource rosters

Develop annual resource plans in line with demand forecasts and efficiency targets

Develop contingency / emergency plans

General Provisions

To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirement of the Health and Safety Regulations.

To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments.

To work in accordance with the Trusts Equal Opportunities policy to eliminate unlawful discrimination in relation to employment and service delivery.

To promote at all times equal opportunities for staff and patients in accordance with St Georges Healthcare policies to ensure that no person receives less favorable treatment than another on the grounds of: age; disability; marriage and civil partnership; pregnancy and maternity; race (ethnicity); religion or belief; sex (gender); gender reassignment or sexual orientation.

To ensure skills are up-to-date and relevant to the role, to follow relevant Trust policies and professional codes and to maintain registration where this is a requirement of the role.

To be trained in and demonstrate fair employment practices, in line with trust policies.

To undertake such duties as may be required from time to time as are consistent with the responsibilities of the grade and the needs of the service.

Continuous Improvement

To stay informed of advances in supply chain technology and apply within the organization to improve supply chain processes.

Undertake continuous personal development to improve skills profile

Build a strong Network support links with other ICS Trust Supply Chain Managers within the region.

Job description

Job responsibilities

KEY RESULT AREAS/MAIN DUTIES AND RESPONSIBILITIES:

To manage the physical supply chain workflows from receipting, storage, picking and the replenishment of medical and non-medical supplies in accordance with agreed service level requirements and financial constraints.

Develop supply chain process improvements by analysing process work flow, manning and space requirements, and equipment layout and drive change programmes

  • Ensures all supply chain policies and procedures are fully documented, compliant with trusts policies and communicated to all staff

Establish key performance indicators along the supply chain to ensure that all processes are fit for purpose and actual performance is to the standard required. Monitor on going performance and where necessary improve performance against set goals. Take any corrective action to realign performance to target.

Ensure workplace health and safety requirements are met and take overall responsibility for the security of all stock.

Actively support the implementation of new initiatives such as GS1 scan for safety, pandemic related Trust required emergency response incidents

Establish and sustain a multi skilled team so that resources can be redeployed as required and provides the Trust with increased flexibility

Contribute to the design and implementation of new supply chain/stock control systems

Ensures inventory targets for central stores and replenishment locations are set in accordance in SLA and financial targets. Review targets on a regular basis, at least quarterly.

Identify slow moving/ excess stock/ expired stock and work with internal stakeholders and suppliers to find outlets for this stock. Work with internal stakeholders to find outlets for slow moving stock.

  • Provide staff guidelines / instructions for the setting of Inventory targets by item for all clinical locations e.g wards and theatres. Ensure Inventory targets are reviewed at least on a quarterly basis and that stock levels are controlled in accordance to specified targets.

Conduct random audit checks along the supply chain to ensure adherence to agreed targets e.g. Accuracy of receipting, picking, stock rotation, expiration. Use this mechanism to appraise staff, drive improvement and link to appraisal process.

Collaborate with other procurement teams e.g. procurement managers, buyers to ensure compliance and deliver the best overall solution.

Manage and deliver specific projects against agreed business objectives , budgets and timescales

As a senior manager the job holder is expected to provide out of hours call out service in accordance with call out roster

Escalate to Head of Procurement or Supply Chain Manager - Operations, in particular issues that affect patient safety / HES or areas of non-compliance.

Ensure that the stock control system Omnicell is maintained, staff are trained in the system.

Ensure that the stock control system is updated in a timely manner and maintain data integrity including stock accuracy

Financial and Physical Resources

  • Release cash through the optimisation of stock without impacting patient safety / clinical operations

  • Achieve financial inventory targets

  • Eliminate financial exposure to the Trust through effective management of stock working practices with end goal of zero stock expirations / slow moving and obsolescent stock. Track and publish performance on a regular basis as set out by Head of Supply Chain.

  • Ensure product is adequately stored/ protected to avoid damage/financial write.

  • Contribute to capital plans associated with warehousing storage and materials handling equipment. Prepare on an annual basis long term capital replacement / new plans and submit for consideration in budgeting cycle

  • Drive and deliver specific cross functional work stream CIPs programmes that contribute to the Trusts CIP savings plan

  • Identify and manage risks and issues to eliminate any litigation exposure for the Trust

  • To support budget holders in their roles, providing information and advice and signposting as required

  • Conduct effective resource planning to mitigate the need for unnecessary overtime and ensure resources are fully utilised

  • Monitor the value of slow moving / excess stock and ensure stock holding value is minimal

Communication

  • Provide clear and concise direction and instructions to staff

  • Establish and Develop effective communication and good working relationships with all stakeholders (Internal and External) across the supply chain. This includes colleagues at all levels including General Managers, other Procurement staff and housekeepers.

  • Provide advice and information to a range of senior managers and directorates across the Trust as required.

  • Provide internal stakeholders with monthly reports that show service delivered against SLA agreements

  • Provide regular and timely reports across the supply chain including potential long term problems and contribute to the solution of supply problems

Analysis and judgement

  • To be highly numerate and able to understand complex data sets

  • Establish key performance indicators, monitor on going performance against agreed productivity and SLA goals

  • The ability to think and respond quickly to unplanned events

  • Ability and willingness to seek and incorporate input from others in order to develop collaborative solutions

Staff Management

  • Provides inspirational leadership and clear direction to staff in line with HPL Procurement Service business objectives and strategic long term plans

  • Ensure that all staff clearly understands their role, they are fully trained and equipped to carry out their duties/responsibilities.

  • Model high level customer focussed and service behaviours and to coach others to deliver excellent customer care

  • Set standards of work. Routinely measures staff performance against these standards to ensure tasks are being performed to the standard required

  • Provide induction training to new staff and develop the knowledge and skills of existing staff.

  • Ensure all staff conducts themselves in a professional manner, are well presented and responsible for their discipline in accordance with Company policy.

  • Establish and encourage a positive, can do attitude within the team.

  • Review the performance and competence of staff through annual appraisal, identifying training needs and arranging for its provision in conjunction with Human Resources

  • Ensures continuity of service provision by effectively planning and managing staffing levels paying particular attention to annual leave and sickness

  • Ensure all employees within the department attend and complete their annual mandatory training.

  • Complete risk assessments within the department to ensure all risks are understood and managed

Planning and Organisation

Prepare, maintain and update resource rosters

Develop annual resource plans in line with demand forecasts and efficiency targets

Develop contingency / emergency plans

General Provisions

To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirement of the Health and Safety Regulations.

To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments.

To work in accordance with the Trusts Equal Opportunities policy to eliminate unlawful discrimination in relation to employment and service delivery.

To promote at all times equal opportunities for staff and patients in accordance with St Georges Healthcare policies to ensure that no person receives less favorable treatment than another on the grounds of: age; disability; marriage and civil partnership; pregnancy and maternity; race (ethnicity); religion or belief; sex (gender); gender reassignment or sexual orientation.

To ensure skills are up-to-date and relevant to the role, to follow relevant Trust policies and professional codes and to maintain registration where this is a requirement of the role.

To be trained in and demonstrate fair employment practices, in line with trust policies.

To undertake such duties as may be required from time to time as are consistent with the responsibilities of the grade and the needs of the service.

Continuous Improvement

To stay informed of advances in supply chain technology and apply within the organization to improve supply chain processes.

Undertake continuous personal development to improve skills profile

Build a strong Network support links with other ICS Trust Supply Chain Managers within the region.

Person Specification

Experience

Essential

  • - Relevant procurement and supply chain experience
  • - Inventory Management experience particularly in the use of automated systems with a knowledge of the Omnicell inventory management system an advantage
  • - Proven working experience as a Logistics Manager with a
  • record of successful distribution and logistics management
  • - Clear exposure and involvement with senior management from a wide range of disciplines, and experience with delivering results in a matrix structure through impact, influence, and credibility.
  • - Ability to drive towards and proven ability to achieve challenging delivery targets
  • - Ability to create an environment that supports individual growth and the creation of high-performance teams

Qualifications

Essential

  • - Good Basic level of education
  • - Management or equivalent experience Commitment to on-going training

Desirable

  • - Post Grad Diploma
  • - NVQ 5 in Store and Stock
  • - Certified in safe Handling and Lifting of goods
  • Stock Management
  • - NVQ or equivalent
  • Member / studying towards the Chartered Institute of Purchasing & Supply (MCIPS)
Person Specification

Experience

Essential

  • - Relevant procurement and supply chain experience
  • - Inventory Management experience particularly in the use of automated systems with a knowledge of the Omnicell inventory management system an advantage
  • - Proven working experience as a Logistics Manager with a
  • record of successful distribution and logistics management
  • - Clear exposure and involvement with senior management from a wide range of disciplines, and experience with delivering results in a matrix structure through impact, influence, and credibility.
  • - Ability to drive towards and proven ability to achieve challenging delivery targets
  • - Ability to create an environment that supports individual growth and the creation of high-performance teams

Qualifications

Essential

  • - Good Basic level of education
  • - Management or equivalent experience Commitment to on-going training

Desirable

  • - Post Grad Diploma
  • - NVQ 5 in Store and Stock
  • - Certified in safe Handling and Lifting of goods
  • Stock Management
  • - NVQ or equivalent
  • Member / studying towards the Chartered Institute of Purchasing & Supply (MCIPS)

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Healthcare Partners Limited

90 Priestley Road, Surrey Research Park

Guildford

Surrey

GU2 7AU


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Healthcare Partners Limited

90 Priestley Road, Surrey Research Park

Guildford

Surrey

GU2 7AU


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Director of Procurement

Chris Lawrence

chris.lawrence@nhs.net

Details

Date posted

09 April 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,162 to £44,749 a year HCAS: £1252 - £2379 per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9384-24-0374

Job locations

Healthcare Partners Limited

90 Priestley Road, Surrey Research Park

Guildford

Surrey

GU2 7AU


Supporting documents

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