Job summary
The Integrated Frailty Pathway MDT Co-ordinator will ensure that frailty multi-disciplinary meetings are co-ordinated efficiently and effectively, patient pathways are actively tracked to meet waiting time standards, support the production of evidence for national activity reporting.
Main duties of the job
This position is part of the team specifically supporting frailty services. The main responsibilities are:
- Onboarding patients referred to the Frailty Same Day Emergency Care (FSDEC) and Frailty Virtual Ward (VW) to the Hospital Electronic Records system
- Coordinating communications between patients, carers and health professional across primary, hospital, social and community care services
- Tracking patients' care pathways to ensure frailty waiting times targets are met.
- To develop, support and co-ordinate Multi-Disciplinary Team (MDT) Meetings.
- Contributing to the professional development and training of all MDT Co-ordinators and associated staff, employed by NHS organisations within Trust
- Preparing information to report on activity within the FSDEC and VW
A significant level of liaison with different departments is required and the successful candidate needs to have highly developed diplomatic and influencing skills. Attention to detail, excellent communication and organisational skills are key components to the position. Knowledge of medical terminology especially relating to frailty is essential. Previous experience of providing training would be an advantage.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=5HsiGn9joTQ
Job description
Job responsibilities
- In accordance with FSDEC and VW Standards track all patient pathways referred into the Trust from assessment and/or decision to treat through to treatment by interpreting patient notes, pathology and multi-disciplinary team meeting notes
- To work as part of the wider Integrated Frailty Pathway services including FSDEC, Urgent Care Response (UCR), the Virtual Frailty Ward (VFW) and Planned Care
workstreams in order to deliver a seamless transition through services
- To closely liaise with all frailty clinical teams highlighting delays in specific patient pathways and agreeing actions and administrative service improvements required to address delays.
To develop, support and co-ordinate MDT Meetings.
- Arrange and co-ordinate weekly held MDT meetings and check they are run in accordance with standard operating procedures
- Collect frailty data in accordance with Trust and and NHS England target requirements. Ensure confidentiality and security of data in accordance with organisational requirements and in line with the data protection act.
- Liaising closely with Consultants, Clinical Nurse Specialists, Senior Nurses, Secretaries, and hospitals referring patients to the MDT, to identify which patients are to be discussed at MDT meetings. Distribute the weekly agenda to all departments in the MDT structure via email. Ensure relevant case notes, results, x-rays, previous MDT pro-formas etc are available for the weekly Multi-disciplinary team meetings.
- Prepare the pro-forma documentation for the MDT meeting from information extracted from patient notes, pathology and radiology reports and file a copy of this in the patients file after the meeting when a treatment decision has been made.
- Keep accurate Minutes of what has been agreed at the MDT meeting and maintain an efficient filing system to ensure prompt and easy access to all the agreed patient pathways.
- Develop and maintain effective working relationships with other departments and other Trusts. Ensure all referrals as a result of the MDT are actioned in accordance with Trust standards.
- To facilitate and assist MDT meetings using conferencing equipment linking Trusts as necessary.
- To ensure all equipment in the RSCH MDT rooms is in working order, and inform management that working day if found not to be in working order.
- Produce and keep updated operational procedures for own MDT to facilitate effective leave cover.
- Contribute towards the professional development and training of other MDT Co-ordinators and associated staff employed by the Trust
- To work as part of pre-existing Integrated Frailty Crisis Pathway including the VFW, Frailty FSDEC, Urgent Care Response (UCR) and Planned Care workstreams in order to deliver a seamless transition through services
- OTHER RESPONSIBILITIES
- To develop and maintain effective working relationships with all relevant organisations across the Guildford and Waverly Health and Care Alliance.
- To provide cover for other MDT Co-ordinators.
- To attend Trust and Alliance meetings as required.
- To plan and organise own work schedule in order to meet deadlines and reporting requirements.
- To use email and in house systems (such as patient administration and remote patient monitoring systems/platforms).
- To ensure confidentiality and security of data in accordance with organisational requirements and in line with the Data Protection Act.
- To prepare reports as required by senior staff within the Integrated Frailty Pathway services.
- Book annual leave, study and professional leave and ensure dates are circulated to relevant departments.
- To provide limited cover for absence for other MDTs as appropriate and possible within time available.
- To inform management of any data or organisation issues that may arise
This job description is an indication of the type and range of tasks that are expected of the post holder. It will be reviewed and may be amended in the light of developments and in consultation with the post holder.
Management
- To be responsible for the self- development of skills and competencies through participationin learning and development activities, and to maintain up to date technical and professional knowledge relevant to the post
- To promote excellent communications within the ward and multidisciplinary team and to be responsible for appropriate communication structures being in place..
- To promote a culture that anticipates and addresses any patients concerns before they become a complaint.
Job description
Job responsibilities
- In accordance with FSDEC and VW Standards track all patient pathways referred into the Trust from assessment and/or decision to treat through to treatment by interpreting patient notes, pathology and multi-disciplinary team meeting notes
- To work as part of the wider Integrated Frailty Pathway services including FSDEC, Urgent Care Response (UCR), the Virtual Frailty Ward (VFW) and Planned Care
workstreams in order to deliver a seamless transition through services
- To closely liaise with all frailty clinical teams highlighting delays in specific patient pathways and agreeing actions and administrative service improvements required to address delays.
To develop, support and co-ordinate MDT Meetings.
- Arrange and co-ordinate weekly held MDT meetings and check they are run in accordance with standard operating procedures
- Collect frailty data in accordance with Trust and and NHS England target requirements. Ensure confidentiality and security of data in accordance with organisational requirements and in line with the data protection act.
- Liaising closely with Consultants, Clinical Nurse Specialists, Senior Nurses, Secretaries, and hospitals referring patients to the MDT, to identify which patients are to be discussed at MDT meetings. Distribute the weekly agenda to all departments in the MDT structure via email. Ensure relevant case notes, results, x-rays, previous MDT pro-formas etc are available for the weekly Multi-disciplinary team meetings.
- Prepare the pro-forma documentation for the MDT meeting from information extracted from patient notes, pathology and radiology reports and file a copy of this in the patients file after the meeting when a treatment decision has been made.
- Keep accurate Minutes of what has been agreed at the MDT meeting and maintain an efficient filing system to ensure prompt and easy access to all the agreed patient pathways.
- Develop and maintain effective working relationships with other departments and other Trusts. Ensure all referrals as a result of the MDT are actioned in accordance with Trust standards.
- To facilitate and assist MDT meetings using conferencing equipment linking Trusts as necessary.
- To ensure all equipment in the RSCH MDT rooms is in working order, and inform management that working day if found not to be in working order.
- Produce and keep updated operational procedures for own MDT to facilitate effective leave cover.
- Contribute towards the professional development and training of other MDT Co-ordinators and associated staff employed by the Trust
- To work as part of pre-existing Integrated Frailty Crisis Pathway including the VFW, Frailty FSDEC, Urgent Care Response (UCR) and Planned Care workstreams in order to deliver a seamless transition through services
- OTHER RESPONSIBILITIES
- To develop and maintain effective working relationships with all relevant organisations across the Guildford and Waverly Health and Care Alliance.
- To provide cover for other MDT Co-ordinators.
- To attend Trust and Alliance meetings as required.
- To plan and organise own work schedule in order to meet deadlines and reporting requirements.
- To use email and in house systems (such as patient administration and remote patient monitoring systems/platforms).
- To ensure confidentiality and security of data in accordance with organisational requirements and in line with the Data Protection Act.
- To prepare reports as required by senior staff within the Integrated Frailty Pathway services.
- Book annual leave, study and professional leave and ensure dates are circulated to relevant departments.
- To provide limited cover for absence for other MDTs as appropriate and possible within time available.
- To inform management of any data or organisation issues that may arise
This job description is an indication of the type and range of tasks that are expected of the post holder. It will be reviewed and may be amended in the light of developments and in consultation with the post holder.
Management
- To be responsible for the self- development of skills and competencies through participationin learning and development activities, and to maintain up to date technical and professional knowledge relevant to the post
- To promote excellent communications within the ward and multidisciplinary team and to be responsible for appropriate communication structures being in place..
- To promote a culture that anticipates and addresses any patients concerns before they become a complaint.
Person Specification
Qualifications
Essential
- Educated to degree or can demonstrate equivalent level of appropriate work experience.
- Clean driving licence
Desirable
- Nursing/medical background
Experience
Essential
- Experience of communicating with, influencing and relating to different professional groups and managers at all levels of seniority
- Experience of developing specialist training programmes, training new staff, and providing ongoing training and support to existing staff.
- Experience of developing processes and systems for the collection and collation of information
- Experience of organising meetings, including minute taking.
Person Specification
Qualifications
Essential
- Educated to degree or can demonstrate equivalent level of appropriate work experience.
- Clean driving licence
Desirable
- Nursing/medical background
Experience
Essential
- Experience of communicating with, influencing and relating to different professional groups and managers at all levels of seniority
- Experience of developing specialist training programmes, training new staff, and providing ongoing training and support to existing staff.
- Experience of developing processes and systems for the collection and collation of information
- Experience of organising meetings, including minute taking.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
