Patient Administration Clerk

Job summary

Enthusiastic applications are invited to apply for the role of a Patent Administration Clerk based within the SLCC Booking Office and Support team. The post holder will be responsible for undertaking a variety of comprehensive administrative tasks in order to ensure the team provide high quality support to the clinical services.

Working within an admin team of 12 who are engaged in dealing with the full range of patient pathway details encompassing registration of patient details, booking and rescheduling of appointments through to recording of clinic attendances

Main duties of the job

We are currently recruiting into the team and are looking for an individual who will enjoy working in a busy, interesting, varied environment, ideally with excellent interpersonal and organisational skills along with the aptitude to communicate effectively with colleagues, patients, GPs and referring hospitals. The successful applicant will be a proactive team member and will be involved in both telephone and electronic systems work including taking and making patent phone calls, dealing with referrals via post and electronically via generic e-mail and IT systems The successful candidate will be customer service focused offer demonstrable and efficient administration skills combined with a can do and will do attitude in order to ensure the provision of effective delivery for the Oncology Service. Previous administration experience combined with customer service skills ideally in a clinical environment would be an advantage however training will be provided.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=5HsiGn9joTQ

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey Hospital

Guildford

GU2 7XX

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey Hospital

Guildford

GU2 7XX

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

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