HR Services Administration Assistant

Royal Surrey NHS Foundation Trust

This job is now closed

Job summary

Are you an experienced administrator who thrives on providing a high quality service to customers? If so we are looking for an Admin Assistant (full time or job share) to support our HR Services team in providing a customer focused HR transactional service to employees and managers.

Main duties of the job

HR Services are the first point of HR contact for employees and managers, and you will triage and respond to enquiries, forwarding requests and details to other HR teams as appropriate, ensuring that staff receive a timely and accurate response. This may be face-to-face, over the telephone or via email. You will provide administrative support to the team and have responsibility for dedicated HR transactional administration tasks including issuing certificates of employment, responding to reference requests, assisting with DBS renewals and e-filing.

You will be a team player, have excellent planning and organisational skills, be proactive, motivated and have excellent communication and customer service skills. You will need to have good IT skills with experience of Microsoft Office Suite packages. Previous NHS experience with knowledge of ESR would be an advantage, although training on specific systems will be given.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=5HsiGn9joTQ

Date posted

18 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

384-RE-EMF12398

Job locations

Surrey Business Park

90 Priestley Road

Guildford

GU2 7AU

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for more information about the role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for more information about the role.

Person Specification

Qualifications

Essential

NVQ Level 2 or equivalent
Basic Qualifications in Information Technology or Typing/ Word Processing

Knowledge and Experience

Essential

Understanding of Information Governance and Confidentiality
Experience in a busy office environment with telephone and people contact

Desirable

Use of ESR (Electronic Staff Record), or other similar database.
Experience of working within the NHS

Person Specification

Qualifications

Essential

NVQ Level 2 or equivalent
Basic Qualifications in Information Technology or Typing/ Word Processing

Knowledge and Experience

Essential

Understanding of Information Governance and Confidentiality
Experience in a busy office environment with telephone and people contact

Desirable

Use of ESR (Electronic Staff Record), or other similar database.
Experience of working within the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information