Royal Surrey NHS Foundation Trust

Shared Care Navigator – IPT Co-Ordinator

Information:

This job is now closed

Job summary

An exciting opportunity has arisen within Cancer Services for a dynamic and proactive individual with excellent interpersonal and operational skills to work with colleagues from across the Cancer Alliance to co-ordinate cancer pathways and to ensure efficient and accurate data collection for shared patients.

You will be required to co-ordinate the cancer pathways for key tumour sites across the Cancer Alliance. Ensuring that all cancer patients referred via all cancer pathway routes are treated within National Cancer Waiting Times targets to ensure delivery of subsequent standards (if appropriate)

Supporting shared care patients through the cancer pathway as required by the patient when they are referred to the service from across the SSCA region.

Navigation of patients through the cancer pathway, ensuring timely booking and reporting of investigations, management and escalation of delays and issues in line with the optimal timed pathway and agreed KPI's

Main duties of the job

The Shared Care Navigator will use specialist knowledge of the patient pathway to proactively determine timelines and use high levels of communication to expedite appointments/procedures as necessary and to resolve issues which could lead to target failures

Coordinate care for shared care patients by providing a single point of access

Contribute to the effective communication process between RSFT Cancer Services, other departments within the Royal Surrey and those at tertiary centre's.

To co-ordinate the patient pathway with minimal supervision which includes:

Transfers of patient care to other organisations or teams following local guidance, the Surrey and Sussex Cancer Alliance IPT policy and as outlined in the National Cancer Waiting Times guidance.

Proactively ensuring investigations are booked and completed as required in line with agreed KPI's

To ensure accurate data is rapidly captured and recorded to meet the standards for the management of patients and to fulfil the cancer information requirements within specified timescales

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

A video about the Royal Surrey - https://www.youtube.com/watch?v=5HsiGn9joTQ

Details

Date posted

23 August 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,828 to £36,311 a year Per annum

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

384-AGB-EMF14567

Job locations

Royal Surrey Hospital

Guildford

GU2 7XX


Job description

Job responsibilities

To co-ordinate the cancer pathways for key tumour sites across the Cancer Alliance. Ensuring that all cancer patients referred via all cancer pathway routes are treated within National Cancer Waiting Times targets to ensure delivery of subsequent standards (if appropriate)

Supporting shared care patients through the cancer pathway as required by the patient when they are referred to the service from across the SSCA region.

Navigation of patients through the cancer pathway, ensuring timely booking and reporting of investigations, management and escalation of delays and issues in line with the optimal timed pathway and agreed KPIs

Accurate and timely recording of all aspects of the patients pathway from receipt of referral to either discharge or onward referral/treatment

Advocating on behalf of the patient by timely liaison and co-ordination with colleagues in primary and secondary care to ensure timely navigation

Ensuring that all patients identified for shared care are diagnosed within National Cancer Waiting Times standards.

Oversight and tracking of the process of diagnosis whilst working closely with the Validation Cancer Services Team Leader to ensure the collection, verification, and input of complete and accurate data for the purpose of meeting Cancer Outcomes & Services Dataset (COSD) requirements and Production of regular and ad hoc information reporting and analysis to meet internal and external requirements.

Job description

Job responsibilities

To co-ordinate the cancer pathways for key tumour sites across the Cancer Alliance. Ensuring that all cancer patients referred via all cancer pathway routes are treated within National Cancer Waiting Times targets to ensure delivery of subsequent standards (if appropriate)

Supporting shared care patients through the cancer pathway as required by the patient when they are referred to the service from across the SSCA region.

Navigation of patients through the cancer pathway, ensuring timely booking and reporting of investigations, management and escalation of delays and issues in line with the optimal timed pathway and agreed KPIs

Accurate and timely recording of all aspects of the patients pathway from receipt of referral to either discharge or onward referral/treatment

Advocating on behalf of the patient by timely liaison and co-ordination with colleagues in primary and secondary care to ensure timely navigation

Ensuring that all patients identified for shared care are diagnosed within National Cancer Waiting Times standards.

Oversight and tracking of the process of diagnosis whilst working closely with the Validation Cancer Services Team Leader to ensure the collection, verification, and input of complete and accurate data for the purpose of meeting Cancer Outcomes & Services Dataset (COSD) requirements and Production of regular and ad hoc information reporting and analysis to meet internal and external requirements.

Person Specification

Qualifictations

Essential

  • Degree-level qualification or equivalent relevant experience

Desirable

  • Completion of a managing people programme or relevant experience

Knowledge and experience

Essential

  • Previous experience with the NHS or another large organisation
  • Experience of working without close supervision and multi-tasking to tight deadlines
  • Experience of working under pressure and within a large team
  • Experience of sourcing, collecting, and inputting data and ability to take responsibility for sourcing and recording accurate patient information

Desirable

  • Previously worked as part of a Multi-Disciplinary Team
  • Understanding of hospital IT systems
  • Experience of managing a team
Person Specification

Qualifictations

Essential

  • Degree-level qualification or equivalent relevant experience

Desirable

  • Completion of a managing people programme or relevant experience

Knowledge and experience

Essential

  • Previous experience with the NHS or another large organisation
  • Experience of working without close supervision and multi-tasking to tight deadlines
  • Experience of working under pressure and within a large team
  • Experience of sourcing, collecting, and inputting data and ability to take responsibility for sourcing and recording accurate patient information

Desirable

  • Previously worked as part of a Multi-Disciplinary Team
  • Understanding of hospital IT systems
  • Experience of managing a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey Hospital

Guildford

GU2 7XX


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey Hospital

Guildford

GU2 7XX


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Cancer Services manager

Michelle Collins

m.collins7@nhs.net

Details

Date posted

23 August 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,828 to £36,311 a year Per annum

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

384-AGB-EMF14567

Job locations

Royal Surrey Hospital

Guildford

GU2 7XX


Supporting documents

Privacy notice

Royal Surrey NHS Foundation Trust's privacy notice (opens in a new tab)