Royal Surrey NHS Foundation Trust

Medical Records Clerk

Information:

This job is now closed

Job summary

The Medical Records Department at the Royal Surrey County Hospital are currently advertising for individuals to join our busy and active team on a full time basis.

We are responsible for the day to day management of all the patient medical notes, this includes the delivery, collection and preparation of notes for all inpatient and outpatient appointments as well as emergency admissions.

The service we provide is vital to the hospital and as such we are looking for conscientious, reliable and hardworking individuals. You will also need to use your initiative, customer focus and sensitivity in order to locate notes and solve other issues and problems on a daily basis.

Main duties of the job

The role is very physical, successful candidates may spend most of the day on their feet either walking around the hospital or in the library collecting or filing notes from the shelves. We also deliver notes so you may be required to push a trolley of notes around the hospital.

Attention to detail is essential as well as a positive attitude and a desire to see jobs through to a conclusion; we go the extra mile in order to get notes delivered and to ensure that patient care is not restricted as a result of notes being unavailable at time of clinic.

Experience is not essential however confidence and tenacity are, so if you feel that have a good level of verbal and written skills, have an eye for detail and want to contribute to best possible patient experience please apply.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognizing that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

A video about the Royal Surrey - https://www.youtube.com/watch?v=5HsiGn9joTQ

Details

Date posted

23 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,575 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

384-SW-EMF13744

Job locations

Royal Surrey Hospital

Guildford

GU2 7XX


Job description

Job responsibilities

Please see the attached job description for full details the successful candidate will be required to undertake.

Job description

Job responsibilities

Please see the attached job description for full details the successful candidate will be required to undertake.

Person Specification

Qualifications

Essential

  • Educated to GCSE standard or equivalent with pass grades in Maths and English.

Knowledge and Experience

Essential

  • Understanding of data Protection and confidentiality issues.
  • Experience of solving problems.
  • Experience of providing good customer service.

Desirable

  • Experience of filing systems or Library work.
  • Experience of working effectively in a team.
Person Specification

Qualifications

Essential

  • Educated to GCSE standard or equivalent with pass grades in Maths and English.

Knowledge and Experience

Essential

  • Understanding of data Protection and confidentiality issues.
  • Experience of solving problems.
  • Experience of providing good customer service.

Desirable

  • Experience of filing systems or Library work.
  • Experience of working effectively in a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey Hospital

Guildford

GU2 7XX


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey Hospital

Guildford

GU2 7XX


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruiting Manager

Linda Blackman

lblackman@nhs.net

01483571122

Details

Date posted

23 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,575 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

384-SW-EMF13744

Job locations

Royal Surrey Hospital

Guildford

GU2 7XX


Supporting documents

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