Job summary
We are seeking a compassionate and organized Receptionist to join our front-line team at Deepdale Encliffe Mount, Bakewell.
We are looking for a professional and welcoming Receptionist to be the first point of contact. You will play a vital role in creating a positive first impression while ensuring the smooth daily coordination and operation of our front desk, and administrative functions.
Main duties of the job
Greet patients, manage the check-in process using clinical systems, It is essential that you have excellent written and verbal communication and organisational skills.
You must be able to prioritise work and respond to any queries from service users, staff, the general public or other agencies in a professional manner.
Competency in Microsoft Office Suite (Word, Excel, Outlook) and digital calendar management in coordinating meeting room bookings.
You need to be able to demonstrate a clear understanding of confidentiality issues, be well-motivated and reliable.
There will be developmental opportunity to support the CMHT also during periods of admin leave.
Working hours are monday to friday 9-5.
About us
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive andproud about working for the trust."
Benefits include:
o Commitment to flexible working where this is possibleo 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' serviceo Yearly appraisal and commitment to ongoing trainingo Generous NHS pension schemeo Good maternity, paternity and adoption benefitso Health service discounts and online benefitso Incremental pay progressiono Free confidential employee assistance programme 24/7o Access to our LGBTI+ network, BAME Network and Christian Networko Health and wellbeing opportunitieso Structured learning and development opportunities.
Job description
Job responsibilities
Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)
Job description
Job responsibilities
Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)
Person Specification
Educational and Professional Qualifications
Essential
- RSA Word Processing/Typing Grade II or equivalent Typing qualification / demonstrable experience.
- Ability to understand basic word processing packages such as microsoft word/ excel
- Demonstration of good level of Education
Desirable
- Previous experience in a Receptionist/ equivalent role
Skills
Essential
- Good standard of spelling and grammatical accuracy
- Excellent written and verbal communication skills with system partners
- Able to work as part of a team
- Able to time manage
- Able to prioritise
- Excellent communication skills with the public
- Able to stay calm under pressure
- Understanding of confidentiality in line with GDPR and NHS Data Security standards.
Desirable
- Ability to take notes of meetings
KNOWLEDGE/EXPERIENCE
Essential
- Ability to accurately input data
- Experience of using Microsoft computer packages
- Experience of dealing with telephone enquiries
Desirable
- Previous Clerical / Administration experience
- Previous 'front of house' experience
Person Specification
Educational and Professional Qualifications
Essential
- RSA Word Processing/Typing Grade II or equivalent Typing qualification / demonstrable experience.
- Ability to understand basic word processing packages such as microsoft word/ excel
- Demonstration of good level of Education
Desirable
- Previous experience in a Receptionist/ equivalent role
Skills
Essential
- Good standard of spelling and grammatical accuracy
- Excellent written and verbal communication skills with system partners
- Able to work as part of a team
- Able to time manage
- Able to prioritise
- Excellent communication skills with the public
- Able to stay calm under pressure
- Understanding of confidentiality in line with GDPR and NHS Data Security standards.
Desirable
- Ability to take notes of meetings
KNOWLEDGE/EXPERIENCE
Essential
- Ability to accurately input data
- Experience of using Microsoft computer packages
- Experience of dealing with telephone enquiries
Desirable
- Previous Clerical / Administration experience
- Previous 'front of house' experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
