Medical Secretary to Community Paediatrician

Job description

Job responsibilities

To ensure the provision of an effective, efficient, confidential secretarial and administrative support service to the Community Paediatricians within the Children's Complex Health service to ensure an efficient service is provided to service users.

Liaising with health professionals and parents/carers to organise clinic appointments and school visits.

Booking interpreters as required.

Typing letters using DictateIT audio typing system, ensuring clinic letters are typed and sent out within time limits. These letters may contain highly confidential and sensitive material and following up any necessary actions.

Sending out appropriate documentation to parents/carers/patients with appointment letters.

Amending service documentation as required.

To liaise with health professionals and appropriate Education and Social care establishments to support the Community Paediatrician team meaning they can optimise clinical time.

To maintain and control electronic community health records for children within the designated responsibility of the Paediatrician to ensure they provide up to date and relevant information for health professionals. This will involve scanning documents into the child health records in a timely manner to ensure the patient records are always up to date.

To address any enquiries made by telephone, email, written letter or face to face from parents/carers with discretion, in a helpful, professional manner, making decisions where necessary and following up any actions required to optimise the services offered.

To act as the Paediatricians first point of contact regarding their patients or service users, passing on relevant information as appropriate, to coordinate and facilitate effective communication links.

To carry out any other secretarial/admin related tasks as requested by the Paediatricians to meet the needs of the service.

Ensure that information is up to date ready for appointments.

Exercise independent judgement and initiative based on acquired experience and knowledge when queries or problems arise, taking appropriate action to resolve problems or referring them to the appropriate person.

To be familiar and compliant with relevant Trust Operational, Human resources and Health and safety procedures.

To keep up to date with and attend training on revision to information systems or changes in the protocol of inputting data in the light of Local and National initiatives.

To participate in Individual Performance Review and Personal Development plans on an annual basis and to undertake training and development as identified by the requirements of the post.

Work with other administrative colleagues to collectively implement policies and procedures in an effort to implement more efficient working practices.

To support other administrative roles in the childrens complex health team service to carry out general administrative procedures as listed above as needed and requested by the childrens complex health admin manager.

Person Specification

Essential

Essential

• RSA Grade 3 typing or an equivalent typing qualification or demonstrable experience
• Educated to GSCE level or equivalent, including English Language grade C or above
• Audio typing experience
• Minimum of two years' experience in an office environment

Desirable

Desirable

• TPP SystmOne/Database experience
• Knowledge and/or experience of working in Children's Services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

St Pauls House

Derby

DE21 4BB

Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)