Job summary
A vacancy has arisen for an Administrator in the Chesterfield Community Mental Health Community Living Well Team in Chesterfield.
The job role will consist of carrying out standard administration responsibilities, supporting the people accessing our services and its clinicians.
You will be registering patients for the team using the electronic patient record, answering telephone calls, supporting reception with meeting and greeting patients, families and carers and members of the public, supporting letters being sent on IT systems, ordering stock, updating lists, taking messages and organising meetings.
Please note that if you are applying for this post on a secondment basis you must have the prior approval from your current line manager before submitting your application.
Main duties of the job
Full range of administrative duties for the team, including supporting letters being sent on IT systems, ordering stock, updating lists, taking messages and organising meetings. The use of a range of IT software packages in the process of this. See more detailed job description.
We aim to provide a high standard of care, supported by our Trust's values and best practice. We have a mutually supportive and caring atmosphere within the team and pride ourselves on being a good team to work for.
About us
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."
Benefits include:
- Commitment to flexible working where this is possible
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
- Yearly appraisal and commitment to ongoing training
- Generous NHS pension scheme
- Good maternity, paternity and adoption benefits
- Health service discounts and online benefits
- Incremental pay progression
- Free confidential employee assistance programme 24/7
- Access to our LGBTI+ network, BAME Network and Christian Network
- Health and wellbeing opportunities
- Structured learning and development opportunities
Job description
Job responsibilities
PLEASE NOTE: To view the Job Description and Person Specification, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
Provide administrative support to the Chesterfield CMHT, including a variety of administrative tasks.
Use of Microsoft IT Packages, e.g. Word, Excel. Access and disseminate information via email. Knowledge of Lorenzo and Systmone would be desirable.
Ensure the maintenance of accurate and efficient filing systems, including both paper and computerised systems ensuring strict confidentiality of client identifiable information.
Taking of notes and organisation meetings if requested by staff / Manager.
Undertake general clerical tasks, including photocopying, filing, processing of mail etc.
Undertake any other appropriate duties as may be delegated from time to time by Nominated Supervisor / Manager.
Job description
Job responsibilities
PLEASE NOTE: To view the Job Description and Person Specification, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
Provide administrative support to the Chesterfield CMHT, including a variety of administrative tasks.
Use of Microsoft IT Packages, e.g. Word, Excel. Access and disseminate information via email. Knowledge of Lorenzo and Systmone would be desirable.
Ensure the maintenance of accurate and efficient filing systems, including both paper and computerised systems ensuring strict confidentiality of client identifiable information.
Taking of notes and organisation meetings if requested by staff / Manager.
Undertake general clerical tasks, including photocopying, filing, processing of mail etc.
Undertake any other appropriate duties as may be delegated from time to time by Nominated Supervisor / Manager.
Person Specification
Qualifications
Essential
- RSA Word Processing/Typing Grade II or equivalent Typing qualification / demonstrable experience.
- GCSE English language - minimum grade C
Desirable
- ECDL or equivalent IT qualification / demonstrable experience.
Skills
Essential
- Good standard of spelling and grammatical accuracy.
- Excellent written and verbal communication skills
- Excellent Organisational Skills
- Ability to work as part of a team
- Ability to prioritise and work to the required standards within defined time limits
- Ability to work on own initiative with minimum supervision
Desirable
Knowledge
Essential
- Experience of using Microsoft computer packages
- Previous Clerical / Administration experience
- Experience of dealing with telephone enquiries
- Willingness to undertake a wide range of administrative duties
- Knowledge & skills related to individuals with a learning disability (desirable)
Person Specification
Qualifications
Essential
- RSA Word Processing/Typing Grade II or equivalent Typing qualification / demonstrable experience.
- GCSE English language - minimum grade C
Desirable
- ECDL or equivalent IT qualification / demonstrable experience.
Skills
Essential
- Good standard of spelling and grammatical accuracy.
- Excellent written and verbal communication skills
- Excellent Organisational Skills
- Ability to work as part of a team
- Ability to prioritise and work to the required standards within defined time limits
- Ability to work on own initiative with minimum supervision
Desirable
Knowledge
Essential
- Experience of using Microsoft computer packages
- Previous Clerical / Administration experience
- Experience of dealing with telephone enquiries
- Willingness to undertake a wide range of administrative duties
- Knowledge & skills related to individuals with a learning disability (desirable)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
