Derbyshire Healthcare NHS Foundation Trust

Living Well Lived Experience Programme Support Officer

The closing date is 29 May 2025

Job summary

The Living Well programme is transforming adult and older adult community mental health services in Derbyshire. This is an exciting time to join the Programme Team, as we move into the next phase of the transformation programme and focus on key areas of work to develop further. In alignment with the Community Mental Health Framework, we are committed to ensuring the voice of those with lived experience is central to the way that our service operates and develops. This role will play a key part in developing processes that support co-production and engagement across all Living Well services in Derbyshire.

The post holder will play a pivotal role in supporting Living Well teams to develop ways of enabling coproduction and embedding this in practice and processes, along with providing expert advice and support into the wider strategic work to increase the voice of lived experience across the Living Well programme. Lived experience is seen as an essential criterion for this role, you will bring your own personal insight and resilience developed through managing your own lived experience of mental health challenges and using services.

This is a part-time role of 28 hours and is a fixed-term contract until 31st March 2027

Main duties of the job

This role will be based within the Living Well Programme Team, supporting the multi-agency Living Well Teams in developing and embedding co-production and engagement processes. This role is key to developing good practice within the Living Well teams, both through the delivery of training and the development of mechanisms to support this work being embedded. This will require close working with the Living Well Teams, along with the ICB Engagement Team, and a range of Lived Experience Forums hosted by Health, Social Care, and VCSE partners.

This role will also support co-production as an integral part of the ongoing development of Living Well by providing expert-by-experience advice and support to wider pieces of work carried out by the Living Well programme team, including areas such as developing practices and processes to enable the inclusion of peer support workers in teams, ensuring pathways are designed with input from the voice of lived experience, working to adapt key governance meetings to be accessible to those with lived experience.

The role will also link in with existing peer groups and forums across the system, including those hosted by DHCft, Adults Social Care, and our VCSE partners. Through this, the post holder will support with comms and engagement to enable the Living Well programme to connect and engage with people with lived experience and carers, ensuring that there is an effective channel of communication between these groups and the programme.

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

Benefits include:

  • Commitment to flexible working where this is possible
  • 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
  • Yearly appraisal and commitment to ongoing training
  • Generous NHS pension scheme
  • Good maternity, paternity and adoption benefits
  • Health service discounts and online benefits
  • Incremental pay progression
  • Free confidential employee assistance programme 24/7
  • Access to our LGBTI+ network, BAME Network and Christian Network
  • Health and wellbeing opportunities
  • Structured learning and development opportunities

Details

Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year pa, pro-rata

Contract

Fixed term

Duration

24 months

Working pattern

Part-time

Reference number

383-ACC-5601-25

Job locations

Kingsway Hospital

Derby

DE223LZ


Job description

Job responsibilities

Link in with the Living Well teams to support local developments of practice and processes to embed co-production and engagement, including delivery of training and supporting the work to be embedded. Seek opportunities to demonstrate good practice and opportunities for improvement relating to embedding the voice of lived experience.

Link in with Lived Experience and Carer forums from within the Living Well partner organisations, Health, Adult Social Care, and VCSE organisations, this will involve direct engagement with people with lived experience and carers, Identify opportunities to understand peoples lived experience and the barriers they face. Use these to continually improve practice across the programme.

Work closely with organisations such as Mental Health Together to actively support people with lived experience to engage in the CMHF development, with pre-planning, direct support and post engagement support on their experiences.

Support and constantly promote the importance of this expert voice across the organisations.

Work with others to help develop a culture which embeds equity, confidentiality, and respect, and monitors its effectiveness to ensure continuous improvement and engagement.

Job description

Job responsibilities

Link in with the Living Well teams to support local developments of practice and processes to embed co-production and engagement, including delivery of training and supporting the work to be embedded. Seek opportunities to demonstrate good practice and opportunities for improvement relating to embedding the voice of lived experience.

Link in with Lived Experience and Carer forums from within the Living Well partner organisations, Health, Adult Social Care, and VCSE organisations, this will involve direct engagement with people with lived experience and carers, Identify opportunities to understand peoples lived experience and the barriers they face. Use these to continually improve practice across the programme.

Work closely with organisations such as Mental Health Together to actively support people with lived experience to engage in the CMHF development, with pre-planning, direct support and post engagement support on their experiences.

Support and constantly promote the importance of this expert voice across the organisations.

Work with others to help develop a culture which embeds equity, confidentiality, and respect, and monitors its effectiveness to ensure continuous improvement and engagement.

Person Specification

Knowledge/Experience

Essential

  • Lived experience of mental health issues or caring for a person with mental health issues
  • Experience of working in a peer support / lived experience-based role and of managing, training and supporting people in similar roles.
  • The principles, value and practice of coproduction and involvement.

Desirable

  • Evidence of mental health related training / qualification

Qualifications/Attainment

Essential

  • Good standard of education with a relevant qualification (equivalent to A level standard) / appropriate portfolio of training in community & /or health, social care or a related field
  • Significant experience working in mental health organisation/ with individuals with mental health issues

Desirable

  • Prince2 Practitioner or equivalent level of experience.

Skills

Essential

  • Ability to organise and manage own time and others to keep to schedule and deadlines
  • Ability to use own initiative and work autonomously
  • Ability to manage projects
Person Specification

Knowledge/Experience

Essential

  • Lived experience of mental health issues or caring for a person with mental health issues
  • Experience of working in a peer support / lived experience-based role and of managing, training and supporting people in similar roles.
  • The principles, value and practice of coproduction and involvement.

Desirable

  • Evidence of mental health related training / qualification

Qualifications/Attainment

Essential

  • Good standard of education with a relevant qualification (equivalent to A level standard) / appropriate portfolio of training in community & /or health, social care or a related field
  • Significant experience working in mental health organisation/ with individuals with mental health issues

Desirable

  • Prince2 Practitioner or equivalent level of experience.

Skills

Essential

  • Ability to organise and manage own time and others to keep to schedule and deadlines
  • Ability to use own initiative and work autonomously
  • Ability to manage projects

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

Kingsway Hospital

Derby

DE223LZ


Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

Kingsway Hospital

Derby

DE223LZ


Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Manager/PCN Lead

Lauren Inwood

lauren.inwood@nhs.net

Details

Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year pa, pro-rata

Contract

Fixed term

Duration

24 months

Working pattern

Part-time

Reference number

383-ACC-5601-25

Job locations

Kingsway Hospital

Derby

DE223LZ


Supporting documents

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