Derbyshire Healthcare NHS Foundation Trust

Administration Support (Older People's Community Care)

Information:

This job is now closed

Job summary

An opportunity has arisen for an enthusiastic and hardworking individual to join the Administration Team, which supports the Older Adult Day Services.

The Older Adult Day Service is a busy and forward-thinking team.

Support and supervision will be provided for the successful candidate.

The post is for 37.5 hours per week, 6 months fixed term or secondment opportunity.

Ideally, the successful candidate will work Monday-Friday, 08:30-16:30 and cover both Day Services in Derby and Ilkeston.

It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract.

Main duties of the job

The successful candidate will have excellent communication skills, a polite telephone manner, knowledge and experience of using IT programs, such as Microsoft Outlook and Microsoft Word, SystmOne.

A significant part of the role will involve using Electronic Patient Records, complete typing and up-dating patient information.

There will also be a requirement to be front-of-house to cover Reception, where the successful applicant will be in direct contact with patients, professionals and visitors to the building and support other teams as and when needed.

Derbyshire Healthcare is unable to sponsor international applicants in this role. You can find out more about how you can work in the UK by visiting Work in the UK - GOV.UK (www.gov.uk)

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

  • Commitment to flexible working where this is possible
  • 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
  • Yearly appraisal and commitment to ongoing training
  • Generous NHS pension scheme
  • Good maternity, paternity and adoption benefits
  • Health service discounts and online benefits
  • Incremental pay progression
  • Free confidential employee assistance programme 24/7
  • Access to our LGBT+ network, BAME Network and Christian Network
  • Health and wellbeing opportunities
  • Structured learning and development opportunities

Details

Date posted

06 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pa

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

383-OPC-5298-24

Job locations

Dovedale/Midway Day Hospital

London Road

Derby

DE1 2XX


Job description

Job responsibilities

Please view the attached Job Description and Person Specification, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

The successful candidate will have excellent communication skills, a polite telephone manner, knowledge and experience of using IT programs, such as Microsoft Outlook and Microsoft Word.

A significant part of the role will involve using Electronic Patient Records, complete typing and up-dating patient information.

There will also be a requirement to be front-of-house to cover Reception, where the successful applicant will be in direct contact with patients, professionals and visitors to the building.

Please note, if a high volume of applications is received, this advert may close early so please ensure you submit your application without delay.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

The successful candidate will have excellent communication skills, a polite telephone manner, knowledge and experience of using IT programs, such as Microsoft Outlook and Microsoft Word.

A significant part of the role will involve using Electronic Patient Records, complete typing and up-dating patient information.

There will also be a requirement to be front-of-house to cover Reception, where the successful applicant will be in direct contact with patients, professionals and visitors to the building.

Please note, if a high volume of applications is received, this advert may close early so please ensure you submit your application without delay.

Person Specification

Qualification

Essential

  • RSA Word Processing/Typing Grade II or equivalent Typing qualification / demonstrable experience.
  • English Language - GCSE Grade C or equivalent

Desirable

  • ECDL or equivalent IT qualification / demonstrable experience.

Skills

Essential

  • Good standard of spelling and grammatical accuracy
  • Excellent written and verbal communication skills
  • Ability to work as part of a team
  • Ability to prioritise

Experience

Essential

  • Experience of using Microsoft computer packages
  • Previous Clerical / Administration experience
  • Experience of dealing with telephone enquiries

Desirable

  • Previous NHS experience
  • Previous reception / front desk experience
Person Specification

Qualification

Essential

  • RSA Word Processing/Typing Grade II or equivalent Typing qualification / demonstrable experience.
  • English Language - GCSE Grade C or equivalent

Desirable

  • ECDL or equivalent IT qualification / demonstrable experience.

Skills

Essential

  • Good standard of spelling and grammatical accuracy
  • Excellent written and verbal communication skills
  • Ability to work as part of a team
  • Ability to prioritise

Experience

Essential

  • Experience of using Microsoft computer packages
  • Previous Clerical / Administration experience
  • Experience of dealing with telephone enquiries

Desirable

  • Previous NHS experience
  • Previous reception / front desk experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

Dovedale/Midway Day Hospital

London Road

Derby

DE1 2XX


Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

Dovedale/Midway Day Hospital

London Road

Derby

DE1 2XX


Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager

Narinder Kaur

narinder.kaur4@nhs.net

01332866980

Details

Date posted

06 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pa

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

383-OPC-5298-24

Job locations

Dovedale/Midway Day Hospital

London Road

Derby

DE1 2XX


Supporting documents

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