Derbyshire Healthcare NHS Foundation Trust

Receptionist/Admin Support

Information:

This job is now closed

Job summary

A fantastic opportunity has arisen for a suitably experienced person to join our CAMHS Service as a Receptionist/ Admin Support to assist in the delivery of a wide range of services to the children and young people of South Derbyshire.

You will be based at CAMHS Ripley, Ripley Resource Centre (above Ripley Library).

Monday 9:00 to 5:00 or 2 split half days, Wednesday 3:00 to 7:30pm (late clinic), Friday 9:00 to 500pm.

Cover may be required in our other CAMHS Bases to cover sickness or annual leave:Century House, 100 Nottingham Road, Long Eaton, Nottingham NG10 2BZRivermead, Goods Road, Belper, Derbyshire DE56 1UUTemple House, Mill Hill Lane, Derby DE23 6SA

"It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract. "

Please note that this post may be made permanent in the future.

Main duties of the job

We are looking for a highly motivated, friendly, outgoing, reliable and flexible person to join our receptionist/admin support team.

Applicants will need the confidence and experience to be able to deliver a high quality front of house reception/admin support service, includingthe greeting of clients to our premises, dealing with a wide range of telephone callers and working as part of a team delivering an excellentsupport service to our CAMHS clinical teams and their clients.

Experience of multi-tasking in a busy office environment is required.

We are looking for a team player with a pleasant, welcoming manner and the ability to prioritise conflicting workload demands.

You will have good communication and organisational skills, together with IT skills (Word and Outlook essential), to be able to work with thegeneral public both in person and on the telephone in a fast paced and ever changing environment.

If this sounds like you we would like to hear from you!

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

  • Commitment to flexible working where this is possible
  • 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
  • Yearly appraisal and commitment to ongoing training
  • Generous NHS pension scheme
  • Good maternity, paternity and adoption benefits
  • Health service discounts and online benefits
  • Incremental pay progression
  • Free confidential employee assistance programme 24/7
  • Access to our LGBT+ network, BAME Network and Christian Network
  • Health and wellbeing opportunities
  • Structured learning and development opportunities

Details

Date posted

08 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum, pro rata

Contract

Secondment

Working pattern

Part-time

Reference number

383-CHI-4938-24

Job locations

CAMHS, Ripley Resource Centre, 1st Floor, 17-23 Grosvenor Road, Ripley, DE5 3JE

Ripley, 17 - 23 Grosvenor Road, Ripley, DE5 3JE

Ripley, Derbyshire

DE5 3JE


Job description

Job responsibilities

Please view the Job Description and Person Specification. To apply, please click ON APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site, you will need to register if you do not already have an account.

See Job Description and Service Specification including:

Excellent telephone manner.

Excellent written and verbal communication skills.

Manage Outlook Calendar room bookings.

Excellent Customer Service.

As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

Job description

Job responsibilities

Please view the Job Description and Person Specification. To apply, please click ON APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site, you will need to register if you do not already have an account.

See Job Description and Service Specification including:

Excellent telephone manner.

Excellent written and verbal communication skills.

Manage Outlook Calendar room bookings.

Excellent Customer Service.

As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

Person Specification

Essential Criteria

Essential

  • Experience working in an office (1 year)
  • Organise and prioritise workload
  • Diary Management
  • Knowledge of Microsoft Office, Word, Excel, Powerppoint and Outlook
  • Customer Service
  • Front of house / reception experience
  • Telephone manner/ discretion dealing with sensitive information
  • Confidentiality/ GDPR
  • Team Work
  • Interpersonal and communication skills

Desirable

  • Empthay
  • NHS experience
  • Use of Electronic Patient Records ie Systm One

Qualifications

Essential

  • RSA 1 typing qualification or equivalent experience (typing test)
  • English GCSE Grace C or equivalent
Person Specification

Essential Criteria

Essential

  • Experience working in an office (1 year)
  • Organise and prioritise workload
  • Diary Management
  • Knowledge of Microsoft Office, Word, Excel, Powerppoint and Outlook
  • Customer Service
  • Front of house / reception experience
  • Telephone manner/ discretion dealing with sensitive information
  • Confidentiality/ GDPR
  • Team Work
  • Interpersonal and communication skills

Desirable

  • Empthay
  • NHS experience
  • Use of Electronic Patient Records ie Systm One

Qualifications

Essential

  • RSA 1 typing qualification or equivalent experience (typing test)
  • English GCSE Grace C or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

CAMHS, Ripley Resource Centre, 1st Floor, 17-23 Grosvenor Road, Ripley, DE5 3JE

Ripley, 17 - 23 Grosvenor Road, Ripley, DE5 3JE

Ripley, Derbyshire

DE5 3JE


Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

CAMHS, Ripley Resource Centre, 1st Floor, 17-23 Grosvenor Road, Ripley, DE5 3JE

Ripley, 17 - 23 Grosvenor Road, Ripley, DE5 3JE

Ripley, Derbyshire

DE5 3JE


Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

CAMHS Admin Manager

Lisa Allen

lisa.allen17@nhs.net

07585125752

Details

Date posted

08 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum, pro rata

Contract

Secondment

Working pattern

Part-time

Reference number

383-CHI-4938-24

Job locations

CAMHS, Ripley Resource Centre, 1st Floor, 17-23 Grosvenor Road, Ripley, DE5 3JE

Ripley, 17 - 23 Grosvenor Road, Ripley, DE5 3JE

Ripley, Derbyshire

DE5 3JE


Supporting documents

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