Job summary
An exciting opportunity has arisen, for a permanent Individual Placement and Support (IPS) Team Leader to work for Derbyshire Healthcare NHS Trust covering the south of Derbyshire within the community mental health teams.
Our Employment Specialists are based in:
- Amber Valley
- Erewash
- Derby City
- Swadlincote
The IPS employment model is internationally recognised as the most effective way to support people with mental health problems to gain and keep paid employment.
The team is a mix of new and experienced employment specialists requiring face to face support on a group and individual basis. The team consists of 9 employment specialists but is likely to increase to 10. As Team Leader you will supervise the team, by being organised, engaging, personable, listening, providing training, caseload management, support with employer engagement, observe appointments, spot checking data. You will be an inspiring leader with strong decision making skills, excellent presentation skills and able to organise regular engaging team meetings and training sessions.
You will provide a pivotal role in managing a high-quality service that meets fidelity standards and delivers positive outcomes for service users.
Main duties of the job
- Effectively manage a high-quality service that adheres to the principles of IPS
- Manage targeted team performance
- Support the design and delivery of in-house staff training and development
- Lead the team to ensure Employment Specialists spend enough time in face-to-face meetings with employers to find the right job match.
- Guide, mentor and coach the team to deliver on employment engagements/job development strategies
Who we're looking for
- Educated to degree level or equivalent management and advisory experience
- Management or supervisory experience
- Personable, engaging and approachable
- Strong decision maker
- Confident presenter
- Emotionally intelligent
- Target driven
- Able to multitask and show initiative and innovation
- Respond positively to change
- Willing to travel across the geographical area
- Team player and willing to integrate into the wider clinical team
- Experience of working in employment services with people with mental health support needs
- Proven experience of meeting and exceeding outcomes and targets
- The ability to network and build strong relationships
- Experience of staff supervision, management and mentoring
- Knowledge of disability and special needs issues, policies and legislation in relation to employment
- Strong leadership skills
- Excellent motivational, communication and listening skills
About us
Why join us?
Together, we can create a more inclusive society and transforming the lives of people living with mental health needs.
Become part of someone's recovery journey through managing a small caseload and supervising a team of Employment Specialists.
Innovation, determination and ability to influence assertively are key to the success of this role.You will apply consistently high standards, have knowledge of relevant legislation and be willing to attend training as required.
The successful candidates need to demonstrate a strong commitment to employment and social inclusion. Supervision and support will be offered on a regular basis with ongoing training and development opportunities relevant to the post.
Job description
Job responsibilities
The Team Leader will manage a team of up to 10 Employment Specialists providing supervision, training, caseload management, and role modelling of the Individual Placement and Support (IPS) approach, as part of the holistic recovery plan for mental health service users.
The Team Leader will provide a pivotal role in managing a high-quality service that meets fidelity standards and delivers positive outcomes for service users.
Responsibilities:
Core Responsibilities:
- Effectively manage a high-quality service that adheres to the principles of IPS best
- Monitor and manage performance of the IPS Employment Specialists guide them individually on best practice and achieving individual and team job outcome targets.
- Create a culture of continuous improvement
- Identify training needs of staff and arrange appropriate training to support with continuous professional development.
- Support the design and delivery of in-house staff training and development (including facilitating peer learning and best practice).
- Involve service users in co-production of service developments
- Coordinate the work of Employment Specialists in a region in relation to building relationships with employers to effectively access the hidden labour market, external agencies and delivery of job seeking groups.
- Potential to manage a small caseload of between 5-10 service users at any one
- Identify barriers for service excellence and work with internal and external stakeholders to implement solutions to ensure a high-fidelity service.
- Provide solution focused monthly supervisions for each employment specialist within the team, including caseload management.
- Lead the team to ensure Employment Specialists spend enough time in face-to-face meetings with employers to find the right job match.
- Guide, mentor and coach the team to deliver on employment engagements/job development strategies.
- Ensure quality assurance around client satisfaction. Facilitate various feedback opportunities for client to provide feedback on the service and use this to review and develop the service.
Relationship Management
-
- Meet with the Service Manager to agree priorities and work
- Report regularly to the Service manager
- Cover the Team leader in the North during planned absence
- Integrate into the management teams in each CMHT to increase referrals
- Spend time getting to know local employers, to negotiate job opportunities that meet each individuals strengths, needs, abilities and preferences.
- Provide education and support to employers, as agreed with the individual, which may include negotiating adjustments, return to work strategy and on-going contact with the employer to ensure job retention.
- To develop effective working relationships with a range of external agencies who can help individuals to achieve their employment goals. This may include local colleges and training providers.
Other:
- Undertake mandatory training as required, including training in the IPS approach
- Actively participate in own continuous professional development
- Implement the Trust/organisations policies and procedures as required
- Responsible for marketing and profiling the service for the team. This includes delivering the communications strategy, collecting employment recovery stories
- Regularly collect and promote service user employment recovery stories
- Ensure that effective monitoring and evaluation systems are adhered to and keep abreast of changing practice within the sector.
- Ensure that all relevant policies are implemented such as information governance, safeguarding etc.
- To work independently, reliably and deliver consistently to deliver effective IPS
- Manage feedback, comments and complaints
Stakeholders
Employment Specialists, Service Managers, HR, Occupational Health, Clinical Teams, User Groups, Voluntary Sector and Trust Training and Supported Employment Schemes, Local Colleges, Local Employment Service Disability Service Teams, Local Employers and other NHS User Employment Schemes, Commissioners.
Job description
Job responsibilities
The Team Leader will manage a team of up to 10 Employment Specialists providing supervision, training, caseload management, and role modelling of the Individual Placement and Support (IPS) approach, as part of the holistic recovery plan for mental health service users.
The Team Leader will provide a pivotal role in managing a high-quality service that meets fidelity standards and delivers positive outcomes for service users.
Responsibilities:
Core Responsibilities:
- Effectively manage a high-quality service that adheres to the principles of IPS best
- Monitor and manage performance of the IPS Employment Specialists guide them individually on best practice and achieving individual and team job outcome targets.
- Create a culture of continuous improvement
- Identify training needs of staff and arrange appropriate training to support with continuous professional development.
- Support the design and delivery of in-house staff training and development (including facilitating peer learning and best practice).
- Involve service users in co-production of service developments
- Coordinate the work of Employment Specialists in a region in relation to building relationships with employers to effectively access the hidden labour market, external agencies and delivery of job seeking groups.
- Potential to manage a small caseload of between 5-10 service users at any one
- Identify barriers for service excellence and work with internal and external stakeholders to implement solutions to ensure a high-fidelity service.
- Provide solution focused monthly supervisions for each employment specialist within the team, including caseload management.
- Lead the team to ensure Employment Specialists spend enough time in face-to-face meetings with employers to find the right job match.
- Guide, mentor and coach the team to deliver on employment engagements/job development strategies.
- Ensure quality assurance around client satisfaction. Facilitate various feedback opportunities for client to provide feedback on the service and use this to review and develop the service.
Relationship Management
-
- Meet with the Service Manager to agree priorities and work
- Report regularly to the Service manager
- Cover the Team leader in the North during planned absence
- Integrate into the management teams in each CMHT to increase referrals
- Spend time getting to know local employers, to negotiate job opportunities that meet each individuals strengths, needs, abilities and preferences.
- Provide education and support to employers, as agreed with the individual, which may include negotiating adjustments, return to work strategy and on-going contact with the employer to ensure job retention.
- To develop effective working relationships with a range of external agencies who can help individuals to achieve their employment goals. This may include local colleges and training providers.
Other:
- Undertake mandatory training as required, including training in the IPS approach
- Actively participate in own continuous professional development
- Implement the Trust/organisations policies and procedures as required
- Responsible for marketing and profiling the service for the team. This includes delivering the communications strategy, collecting employment recovery stories
- Regularly collect and promote service user employment recovery stories
- Ensure that effective monitoring and evaluation systems are adhered to and keep abreast of changing practice within the sector.
- Ensure that all relevant policies are implemented such as information governance, safeguarding etc.
- To work independently, reliably and deliver consistently to deliver effective IPS
- Manage feedback, comments and complaints
Stakeholders
Employment Specialists, Service Managers, HR, Occupational Health, Clinical Teams, User Groups, Voluntary Sector and Trust Training and Supported Employment Schemes, Local Colleges, Local Employment Service Disability Service Teams, Local Employers and other NHS User Employment Schemes, Commissioners.
Person Specification
Skills
Essential
- Enthusiasm & understanding towards supporting people with mental health problems find employment
- Understanding of the benefits of work to Recovery for mental health
- Managing Employment specialists to achieve set targets
Desirable
- Experience of delivering training and presenting
Experience
Essential
- Time management
- Team building
- Supervision of staff
- Decision making
Desirable
- Able to engage with employers
- Understanding of the benefits system
- Experience of collecting outcome data and reporting
- Flexible and willing to undertake any task required
team working
Essential
- Willing to work as part of a team
- Negotiating & promotional skills
- Team integration
Desirable
- Experience of supervising staff
Qualification /experience
Essential
- Degree or relevant experience
Desirable
- Minimum 2 years employment support
- Management experience
- Can demonstrate target achievement
- Working knowledge of IPS
Person Specification
Skills
Essential
- Enthusiasm & understanding towards supporting people with mental health problems find employment
- Understanding of the benefits of work to Recovery for mental health
- Managing Employment specialists to achieve set targets
Desirable
- Experience of delivering training and presenting
Experience
Essential
- Time management
- Team building
- Supervision of staff
- Decision making
Desirable
- Able to engage with employers
- Understanding of the benefits system
- Experience of collecting outcome data and reporting
- Flexible and willing to undertake any task required
team working
Essential
- Willing to work as part of a team
- Negotiating & promotional skills
- Team integration
Desirable
- Experience of supervising staff
Qualification /experience
Essential
- Degree or relevant experience
Desirable
- Minimum 2 years employment support
- Management experience
- Can demonstrate target achievement
- Working knowledge of IPS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
