Job summary
We are looking for an enthusiastic, well-motivated person to provide administration and secretarial support within Acute Medicine. Excellent written and verbal communication skills are essential, as is the ability to work within a team and use your own initiative.The successful applicant should be computer literate with an understanding of Word, Excel, Outlook, HISS and Nexus. The ability to undertake clinical transcription from digital dictation. The successful applicant would be expected to provide cover for the medical secretaries, this will include answering telephone calls, consultant/doctors admin, emails, post, retrieval of case notes, and filing of clinical correspondence.A flexible, friendly approach is essential to this role.
Main duties of the job
Clinical1. Transcription and production, from audio tape or transcription, of typewritten reportsand correspondence, using G2 speech and word processing packages, for theConsultants and their teams. These may include outpatient reports, dischargesummaries, operation notes and other relevant clinical and non-clinicalcorrespondence.2. Compose, as required, non-routine letters requiring tact, sympathy andunderstanding, on behalf of the Consultant or medical staff.3. Where appropriate, ensure letter templates are set up for the Consultant inpreparation for his/her completion.4. Following authorisation by the clinician, ensure that correspondence to GP's and/orother Consultants are dispatched promptly and efficiently.
About us
Blackpool Victoria Hospital, or BVH, as it is known locally, is a medium sized NHS District General Hospital (DGH).The hospital comprises the major element of secondary health care within the wider combined acute and community trust that is the "Blackpool Teaching Hospitals NHS Foundation Trust".The "Victoria" site of the hospital has around 900 beds which provide care for Acute Medicine in its wider terms and DGH Surgical specialties, including among others, General Surgery, Trauma and Orthopaedics, Urology and Gynaecology. There is a Women and Children's Unit including both Consultant lead and Midwife lead maternity care.
Job description
Job responsibilities
The role of the support secretary is to provide a comprehensive secretarial,administration and information service to the Consultants in respect of their NHSwork and to the supporting medical team.
Administration duties handling of consultant admin; incoming post; typing clinic letters; answering phone calls and email from GPs/general public; Radiology reports, general secretarial duties.
Job description
Job responsibilities
The role of the support secretary is to provide a comprehensive secretarial,administration and information service to the Consultants in respect of their NHSwork and to the supporting medical team.
Administration duties handling of consultant admin; incoming post; typing clinic letters; answering phone calls and email from GPs/general public; Radiology reports, general secretarial duties.
Person Specification
Education and Qualification
Essential
- Education of 5 GCSE's grades A-C or equivalent
- A good command of the English Language
- ECDL or IT qualification
Desirable
Experience and Knowledge
Essential
- Computer Literate with experience of MS office software
- Substantial experience of working in a clerical/secretarial/admin role
Desirable
- Experience of communicating with the public
- Advanced IT skills with working knowledge of the Trust's PAS and Maxims system
- Medical terminology experience
- Previous NHS experience
Skills and Ability
Essential
- Good audio typing skills
- Good literacy and numerical skills
- Excellent organisational skills
- Ability to follow instruction and procedures
- Ability to work unsupervised
- Ability to work under pressure
- Willingness to be flexible to meet the demands of the service
- Diplomatic and tactful when dealing with members of the public
- Efficient and enthusiastic
- Must be able to use own initiative
Person Specification
Education and Qualification
Essential
- Education of 5 GCSE's grades A-C or equivalent
- A good command of the English Language
- ECDL or IT qualification
Desirable
Experience and Knowledge
Essential
- Computer Literate with experience of MS office software
- Substantial experience of working in a clerical/secretarial/admin role
Desirable
- Experience of communicating with the public
- Advanced IT skills with working knowledge of the Trust's PAS and Maxims system
- Medical terminology experience
- Previous NHS experience
Skills and Ability
Essential
- Good audio typing skills
- Good literacy and numerical skills
- Excellent organisational skills
- Ability to follow instruction and procedures
- Ability to work unsupervised
- Ability to work under pressure
- Willingness to be flexible to meet the demands of the service
- Diplomatic and tactful when dealing with members of the public
- Efficient and enthusiastic
- Must be able to use own initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
