Blackpool Teaching Hospitals NHS Foundation Trust

Medical Secretary - Cardiac

Information:

This job is now closed

Job summary

An opportunity has arisen to join a busy and forward thinking team within the Cardiology Department. The role is full time at 37.5 hours, worked over 5 days.

If you are an enthusiastic, experienced and motivated person we welcome your application to join a secretarial team embedded within a proud and hardworking Unit. You will be responsible for a Cardiology Consultant and his Team. Amongst your duties will be coordinating diaries, processing admin, completing validations, typing of clinics and management of a waiting list etc. and ensuring a proactive approach to patient care.

Main duties of the job

Main duties will be coordinating diaries, processing admin, completing validations, typing of clinics and management of a waiting list etc. and ensuring a proactive approach to patient care.

To provide a comprehensive secretarial service, to the Cardiology Consultant Team including the Head of Department or visiting consultants. (subject to change due to service needs and demands). The appointed would work in accordance with trust policy; manage clinic appointments, operative/procedure waiting lists using Ormis. Organise the workload with the Consultant Cardiologist and their team to ensure that an efficient service is provided and best use of theatre utilisation.

Act as a point of contact for all forms of communication for the Consultant Cardiologist and their team. Carry out secretarial duties in such a way as to make a direct and positive contribution to the organisation of the work. It is essential to exercise initiative commensurate within the role and it is vital that confidentiality be maintained at all times. In line with any review of services the post holder may be expected to change working practices over time.

About us

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

Details

Date posted

23 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

382-TER46-24

Job locations

Blackpool Teaching Hospitals

Whinney Heys Road

Blackpool

FY3 8NR


Job description

Job responsibilities

1. Using knowledge and experience you will be accountable for the day-to-day management of own and Consultants non-clinical workload. The ability to prioritise work and working without supervision. Freedom to act on your own initiative and take responsibility for your actions.

2. To be administratively responsible for outpatient and operation theatre lists/procedures from initial inpatient/outpatient referral through to eventual discharge from the care of the Consultant.

3. Hold accurate databases to track pre-operative waiting list patients, patients awaiting investigations and new referrals either internally or from district general hospitals. Establish efficient office systems through lean methodologies.

4. Using G2, typing and checking of own dictation prior to signing by Consultant and assisting with typing for team colleagues as and when time permits. i.e. team working.

5. To have an in-depth understanding and responsibility for a wide range of office, administrative and secretarial procedures i.e. Clinical Coding of notes, Pharmacy documentation, HISS, Maxims, G2, Nexus, Outlook, Trust Policies and Waiting List Procedures.

6. Arrange patient admissions and co-ordinating their pre-admission to coincide with anaesthetist availability along with ensuring all pre-operative tests are available to assist with the same day admissions pathway, ensuring all patients are admitted safely following all Trust guidance and procedures in relation to COVID 19.

7. Prepare accurate theatre lists and distribute appropriately in a timely manner.

8. Following protocols, take responsibility to inform patients to stop certain medications prior to surgery and to start medication again, if appropriate, if surgery is cancelled.

9. Book frozen sections. Give blood bank adequate notice to allow for special arrangements to be made prior to surgery if any patient is known to have an unusual blood type etc

10. Use own initiative but also work proactively within the team to ensure the speciality operates at maximum efficiency.

11. To monitor and maintain RTT pathways on the HISS system.

12. To understand Trust waiting list policies and awareness of regular updates are required for the Directorate to keep track of performance and monitor patient waiting times.

13. Assist with the arrangements for extra clinics on / off site in order to maintain the patient pathway target.

14. Responsible for day to day management and effectively handing over workload to colleagues during leave.

15. Use knowledge and experience to assist and monitor new secretarial staff in all aspects of the post, using the training packages to ensure that new staff are fully compliant in all the systems they need and to be done so in a timely manner.

Please see the attached Job Description & Person Specification for further information, and before applying for the position.

Job description

Job responsibilities

1. Using knowledge and experience you will be accountable for the day-to-day management of own and Consultants non-clinical workload. The ability to prioritise work and working without supervision. Freedom to act on your own initiative and take responsibility for your actions.

2. To be administratively responsible for outpatient and operation theatre lists/procedures from initial inpatient/outpatient referral through to eventual discharge from the care of the Consultant.

3. Hold accurate databases to track pre-operative waiting list patients, patients awaiting investigations and new referrals either internally or from district general hospitals. Establish efficient office systems through lean methodologies.

4. Using G2, typing and checking of own dictation prior to signing by Consultant and assisting with typing for team colleagues as and when time permits. i.e. team working.

5. To have an in-depth understanding and responsibility for a wide range of office, administrative and secretarial procedures i.e. Clinical Coding of notes, Pharmacy documentation, HISS, Maxims, G2, Nexus, Outlook, Trust Policies and Waiting List Procedures.

6. Arrange patient admissions and co-ordinating their pre-admission to coincide with anaesthetist availability along with ensuring all pre-operative tests are available to assist with the same day admissions pathway, ensuring all patients are admitted safely following all Trust guidance and procedures in relation to COVID 19.

7. Prepare accurate theatre lists and distribute appropriately in a timely manner.

8. Following protocols, take responsibility to inform patients to stop certain medications prior to surgery and to start medication again, if appropriate, if surgery is cancelled.

9. Book frozen sections. Give blood bank adequate notice to allow for special arrangements to be made prior to surgery if any patient is known to have an unusual blood type etc

10. Use own initiative but also work proactively within the team to ensure the speciality operates at maximum efficiency.

11. To monitor and maintain RTT pathways on the HISS system.

12. To understand Trust waiting list policies and awareness of regular updates are required for the Directorate to keep track of performance and monitor patient waiting times.

13. Assist with the arrangements for extra clinics on / off site in order to maintain the patient pathway target.

14. Responsible for day to day management and effectively handing over workload to colleagues during leave.

15. Use knowledge and experience to assist and monitor new secretarial staff in all aspects of the post, using the training packages to ensure that new staff are fully compliant in all the systems they need and to be done so in a timely manner.

Please see the attached Job Description & Person Specification for further information, and before applying for the position.

Person Specification

Education and Qualifications

Essential

  • 5 GCSEs grade C or above
  • NVQ level 3 business admin (or equivalent)

Desirable

  • AMSPAR Diploma or equivalent experience
  • RSA qualification

Experience and Knowledge

Essential

  • Previous secretarial experience
  • Knowledge of Microsoft Office programmes
  • Experience using G2 Speech Software

Desirable

  • Knowledge of hospital information systems (HISS/ORMIS/MAXIMS/NEXUS)
  • Previous experience of working within the NHS
  • Understanding of specialist medical terminology and procedures

Skills and Ability

Essential

  • Proven time management skills
  • Advanced keyboard skills
  • Excellent organisational and communications skills
  • Effective team player
  • Efficient and enthusiastic
  • Flexible approach to the post
  • Diplomatic
  • Confident
  • Ability to communicate at all levels
  • Ability to work on own initiative
  • Problem solving ability
  • Ability to learn new tasks, procedures and terminology
  • Ability to communicate effectively in English
Person Specification

Education and Qualifications

Essential

  • 5 GCSEs grade C or above
  • NVQ level 3 business admin (or equivalent)

Desirable

  • AMSPAR Diploma or equivalent experience
  • RSA qualification

Experience and Knowledge

Essential

  • Previous secretarial experience
  • Knowledge of Microsoft Office programmes
  • Experience using G2 Speech Software

Desirable

  • Knowledge of hospital information systems (HISS/ORMIS/MAXIMS/NEXUS)
  • Previous experience of working within the NHS
  • Understanding of specialist medical terminology and procedures

Skills and Ability

Essential

  • Proven time management skills
  • Advanced keyboard skills
  • Excellent organisational and communications skills
  • Effective team player
  • Efficient and enthusiastic
  • Flexible approach to the post
  • Diplomatic
  • Confident
  • Ability to communicate at all levels
  • Ability to work on own initiative
  • Problem solving ability
  • Ability to learn new tasks, procedures and terminology
  • Ability to communicate effectively in English

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

Blackpool Teaching Hospitals

Whinney Heys Road

Blackpool

FY3 8NR


Employer's website

https://www.bfwh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

Blackpool Teaching Hospitals

Whinney Heys Road

Blackpool

FY3 8NR


Employer's website

https://www.bfwh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Tertiary Admin Manager

Georgia Askey

georgia.askey@nhs.net

01253953267

Details

Date posted

23 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

382-TER46-24

Job locations

Blackpool Teaching Hospitals

Whinney Heys Road

Blackpool

FY3 8NR


Supporting documents

Privacy notice

Blackpool Teaching Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)