Deputy Head of Childrens Community Services

Job description

Job responsibilities

The post holder will be responsible for the operational management, development and delivery of community childrens services across the Fylde Coast and for ensuring the provision of high quality, safe and responsive services within the available resources.

Responsible for managing a range of professions including Nursing and AHPs.

Support the Head of Childrens Community Services in the development and monitoring of patient-centred clinical practice and best standards of clinical care in accordance with local and national guidelines.

The post holder will work collaboratively with all key partners to ensure the service meets the needs of the local population and local and national targets.

Support the development and implementation of revised and agreed clinical pathways, ensuring improvements are delivered.

Ensure commissioned service specifications are delivered.

Responsible for identifying and achieving cost improvement requirements and quality improvements within the budget area of responsibility.

• The job holder will be expected to work with the minimum of supervision and co-ordinate his / her activities in order to ensure that an efficient service is provided.
• Manage budgets and resources efficiently and effectively.
• Line management responsibilities for delegated teams.

• DUTIES AND RESPONSIBILITIES

  CLINICAL

  Ensure high standards of patient care at all times challenging and ensuring others challenge poor practise, in accordance with the NMC Code of Conduct and HCPC Standards.

  Ensure local plans support all clinical quality external accreditation, for example Care Quality Commission (CQC) priorities and Key Lines of Enquiry, Commissioning for Quality and Innovation (CQUIN).

  Ensure agreed systems and process are in place to consistently provide safe, effective high quality patient care and embed a culture of local improvement.

  Through visible clinical leadership ensure that the delivery of kind, compassionate and respectful care takes place, and that the staff interact with others to include better listening and decision making; you said, we did.

  Ensure that all interventions are assessed, planned, prioritised and high quality, both physical and psychological delegating to support staff as required. Seek advice and support from other staff as required.

  Ensure the maintenance of professional contemporaneous records on EMIS at all times, document all actions and interventions in a clear and honest and timely manner in line with Trust policy.

  Develop effective teamwork ensuring understanding of different roles and responsibilities.

  Ensure patient progress is monitored using tools such as TOMs.

  Deal with concerns raised by families and staff in a proactive manner, reviewing patient records and meeting with families and staff to resolve as appropriate.

  Provide leadership role in investigating, actioning and developing response to incidents, complaints and claims, reviewing trends and initiating practice changes to ensure a positive outcome.

  Champion a safeguarding culture working with the corporate Safeguarding Team to ensure best practice and guidance is followed. Ensure all of the team in childrens community have clear safeguarding processes and data collection procedures in place. Provide a culture to promote 4x4x4 supervision model amongst staff teams and continual learning from safeguarding incidents both locally and Nationally.

  PROFESSIONAL

  Be a visible leader who is accessible to service users and staff, providing professional and clinical leadership adhering and promoting the Trust values.

  Develop the team leaders in professional leadership and management.

  Undertake risk assessment and manage risk as appropriate.

  Oversee recruitment processes and ensure they are adhered to in a timely manner.

  Ensure staff comply with Trust-wide policies and procedures. Ensure that there is a system in place for the dissemination and understanding of Trust policy within areas of responsibility. Ensure the process is monitored and evaluated delegating as appropriate.

  Have local open and transparent communication channels that support staff to do the right thing, to be bold when they have good ideas and to speak up when things go wrong.

  Ensure the Trusts risk management policy is appropriately utilised. As appropriate undertake root cause analysis and develop action plans, ensuring that this leads to change in practice.

  Manage delegated budgets, working closely with the management team and Divisional Finance Manager, working to achieve financial balance.

  Support the Team leaders to develop staff, ensuring a learning environment, leading by example and to be aware of the effect of change upon all bands of staff.

  Ensure the health and safety of all is maintained, reporting any incidents, hazards, or defects and taking responsibility to minimise risk. Ensure that staff implement action plans to ensure improvement if an incident occurs at all times adhering to and ensuring adherence to Trust policies and procedures.

  Lead improvement / transformation projects across designated clinical areas as indicated by line manager.

  Manage the delivery of all services and activity in line with Corporate and Divisional objectives for their area of responsibility by:

  • Holding Team leaders to account for delivery of their objectives in clinical areas.
  • Ensuring effective action is taken where performance is at risk of falling below expected levels and standards are not maintained.
  • Ensuring that the Trusts priorities are met and delivered locally.
  • Ensure that staff are delivering/accessing appraisal, personal development, sickness absence management, disciplinary and grievance management, recruitment and selection delegating as appropriate to the team leader.
  • Actively participate in Trust meetings representing community services and the division proactively and feeding back relevant information to the manager/Team.
  • Work as a key member of the Divisional Management Team to continually improve services and ensure high quality, efficient services delivering divisional and corporate objectives and strategy.
  • Support the Divisional Governance Team to ensure that systems are in place to deliver the clinical governance agenda and ensure that all staff understand their roles and responsibilities.
  • Meet regularly with the Head of Community Services to monitor and provide assurance regarding clinical care, delivery of priorities, identifying areas for quality improvement

  Education, Training, Research and Health Promotion responsibilities

  Provide a quality learning environment for all staff including medical, nursing, AHPs and others.

  Ensure all staff are up to date with mandatory training.

  Monitor and supervise performance of staff, identifying and actioning specific training needs, delegating as appropriate.

  Actively promote evidence based practice.

  Service Development / Improvement

  Lead on service improvement projects or development programmes as directed.

  Lead on the development and implementation of patient pathways, protocols and policies relating to areas of responsibility as appropriate.

Person Specification

Qualifications

Essential

• Degree in Nursing or Allied Health Profession or equivalent experience
• Masters or equivalent professional experience
• Member of professional body
• Evidence of continuing professional development

Desirable

• Post graduate leadership qualification

Knowledge

Essential

• Current leadership and management experience in a clinical service
• Experience of successfully managing change
• Evidence of professional leadership
• Experience of partnership working
• Experience of budget management
• Experience in complaints management
• Experience of establishing performance monitoring and assurance systems and processes
• Current line management experience
• Evidence of operational management within a multidisciplinary team

Skills and ability

Essential

• Ability to develop and implement strategies, policies and procedures to support best practice
• Ability to work as part of a multidisciplinary team
• Able to demonstrate wide knowledge of current health issues and application to clinical practice
• Excellent communication skills, written and verbal
• Negotiating and influencing skills
• Strong analytical skills and ability to consider the bigger picture
• Clinical audit skills
• Able to work flexibly
• Able to manage and resolve conflict

Desirable

• Quality improvement skills

Personal Attributes

Essential

• Self-motivated, enthusiastic and innovative
• Approachable
• Open style manager
• Assertive
• Resilient
• Willing to learn
• Full UK driving license & use of a car for work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

Whitegate Health Centre

Whitegate Drive

Blackpool

FY3 9ES

Employer's website

https://www.bfwh.nhs.uk/ (Opens in a new tab)