SDEC Ward Clerk/receptionist

Blackpool Teaching Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen to join the dynamic team on the new Same Day Emergency Care (SDEC), located within the Emergency Village. This is a purpose-built area set up to prevent unnecessary admissions and relieve the pressures of our busy Emergency Department. We cover all areas including medics, surgical, gynae, ENT and urology. We are looking for an enthusiastic and positive individual to help provide a high standard of care on our busy SDEC unit.

The ward clerk is a vital part of the team, booking in patients from the Emergency Department, NWAS or GP, answering the phone, talking to relatives, booking appointments/ transport, sending referrals, opening and closing clinics and other general ward clerk duties.

We are looking for someone dynamic to join our happy hardworking team

Main duties of the job

Clerical experience is a preference however training will be provided. Please read the job description for further information about the role.

PLEASE NOTE: If a high number of applications are received the post may close earlier than advertised.

PLEASE NOTE: This post requires flexibility as it is a 7 days service, therefore you will be expected to work days, evenings and weekends.

About us

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south

Date posted

10 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

382-IMPF213-23

Job locations

Blackpool Victoria Hospital

Whinney Heys Road

Blackpool

FY3 8NR


Job description

Job responsibilities

Undertakes clerical duties in relation to the admission/ transferring and discharge of patients.

Filing case notes and maintaining good upkeep on medical notes

Assisting the day to day maintenance of stock levels including ordering stock and none stock items

Arranging transport for patients on discharge.

Ensuring the admissions and returns book are kept up to date.

Inputting patients onto the system including speciality clinics and outpatient appointments.

Communicating and working with the wider team e.g Dr's, nurses and clinical assistants.

Reporting faulty equipment

Job description

Job responsibilities

Undertakes clerical duties in relation to the admission/ transferring and discharge of patients.

Filing case notes and maintaining good upkeep on medical notes

Assisting the day to day maintenance of stock levels including ordering stock and none stock items

Arranging transport for patients on discharge.

Ensuring the admissions and returns book are kept up to date.

Inputting patients onto the system including speciality clinics and outpatient appointments.

Communicating and working with the wider team e.g Dr's, nurses and clinical assistants.

Reporting faulty equipment

Person Specification

Experience

Essential

  • Experience of clerical duties
  • Computer skills
  • Ability to work unsupervised

Desirable

  • Previous Hospital experience

Skills

Essential

  • Communication skills
  • Organisational skills
  • Enthusiastic and forward thinking and motivated
  • Show willingness to learn and develop self ability to work independently and within a team
  • Initiative skills
  • Ability to prioritise

Personal Attributes

Essential

  • Motivated
  • Keen to learn
  • Good communicator
  • Honest, reliable and trustworthy
  • Flexibility
  • Good team player
  • Ability to work under pressure
  • Diplomatic
Person Specification

Experience

Essential

  • Experience of clerical duties
  • Computer skills
  • Ability to work unsupervised

Desirable

  • Previous Hospital experience

Skills

Essential

  • Communication skills
  • Organisational skills
  • Enthusiastic and forward thinking and motivated
  • Show willingness to learn and develop self ability to work independently and within a team
  • Initiative skills
  • Ability to prioritise

Personal Attributes

Essential

  • Motivated
  • Keen to learn
  • Good communicator
  • Honest, reliable and trustworthy
  • Flexibility
  • Good team player
  • Ability to work under pressure
  • Diplomatic

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

Blackpool Victoria Hospital

Whinney Heys Road

Blackpool

FY3 8NR


Employer's website

https://www.bfwh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

Blackpool Victoria Hospital

Whinney Heys Road

Blackpool

FY3 8NR


Employer's website

https://www.bfwh.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Ward Manager

Samantha Hughes/Maxine Rossall

samantha.hughes39@nhs.net

01253956144

Date posted

10 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

382-IMPF213-23

Job locations

Blackpool Victoria Hospital

Whinney Heys Road

Blackpool

FY3 8NR


Supporting documents

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