Job summary
Blackpool Victoria Hospital's Car Parking Office are looking to recruit a Car Parking Administrator
The post holder will provide a full secretarial ,administrative and reception service in the car parking and security office.
The successful applicant will work a 37.5 hour, Monday - Friday, hours to be agreed. Applicants will also be required to work additional hours as required to cover for holidays and sickness absence which may include weekend cover.
Candidates must demonstrate a willingness to be flexible and work as part of a team. The postholder will be working at a senior level providing support to the car parking officers and main entrance receptionist where required therefore good assertion skills, excellent customer care skills, and effective written and verbal communication skills are essential. Excellent IT skills are an essential requirement to maintain, manipulate and provide reports from the car park management systems in place. The successful applicant should have experience of working with the general public and dealing with emotive situations.
Training will be provided.
For further information please contact ;
Sandra Rudd
Facilities Manager (01253) 955704
This post will be closed at the discretion of the Appointing Officer so early application is advised
Main duties of the job
The car parking receptionist will ensure a professional reception service is maintained and a comprehensive range of administrative duties is provided in the car parking office.They will deputise for the car parking supervisor when not on shift or for periods of annual leave / sickness absence ensuring that cover is maintained for the car parking officer role and providing support to the aforementioned and the main entrance receptionist who will carry out administrative tasks for the car parking office. The postholder will have the freedom to act on their own initiative to rectify concerns raised by patients, visitors and staff.
About us
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.
As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
Job description
Job responsibilities
The Car Parking Office at Blackpool Victoria Hospital are part of the Facilities Division. It has 6 staff members in the team
1 Supervisor
2 Administrators
3 Car Parking Officers
They work really hard to provide a professional and quality service to our patients, visitors and staff. They have a great rapport with each other and are a friendly group of staff
DUTIES AND RESPONSIBILITIES
.
- Plan and organise own workload without the requirement of direct supervision. Freedom to act on own initiative where appropriate and take responsibility for these actions
- Manage rotas when required.
- Responsible for inputting information for pay, leave etc. onto the health roster
- To provide cover and supervision on the main entrance reception.
- To deal sensitively and effectively with telephone calls and take appropriate action to resolve issues.
- Ensure policies and procedures for car parking are adhered to at all times, proposing changes and service improvements where required.
- A good working knowledge of Outlook and its systems i.e. excel/word/access.
- A good working knowledge of specialized systems relating to the Trusts car park management and external barrier and automatic number plate system.
- To undertake general administrative duties as required
- Maintain an efficient and accurate administration system delegating as appropriate to admin colleagues and support staff.
- Word processing of letters reports and minutes, attendance where required ensuring confidentiality is maintained at all times.
- Adhere to all Trust policies and procedures in relation to Confidentiality and Data Protection for sensitive information, in particular patient data.
- Work as an effective member of the team using initiative/make suggestions to develop the service in car parking and the main entrance.
- Provide input to staff appraisal
Job description
Job responsibilities
The Car Parking Office at Blackpool Victoria Hospital are part of the Facilities Division. It has 6 staff members in the team
1 Supervisor
2 Administrators
3 Car Parking Officers
They work really hard to provide a professional and quality service to our patients, visitors and staff. They have a great rapport with each other and are a friendly group of staff
DUTIES AND RESPONSIBILITIES
.
- Plan and organise own workload without the requirement of direct supervision. Freedom to act on own initiative where appropriate and take responsibility for these actions
- Manage rotas when required.
- Responsible for inputting information for pay, leave etc. onto the health roster
- To provide cover and supervision on the main entrance reception.
- To deal sensitively and effectively with telephone calls and take appropriate action to resolve issues.
- Ensure policies and procedures for car parking are adhered to at all times, proposing changes and service improvements where required.
- A good working knowledge of Outlook and its systems i.e. excel/word/access.
- A good working knowledge of specialized systems relating to the Trusts car park management and external barrier and automatic number plate system.
- To undertake general administrative duties as required
- Maintain an efficient and accurate administration system delegating as appropriate to admin colleagues and support staff.
- Word processing of letters reports and minutes, attendance where required ensuring confidentiality is maintained at all times.
- Adhere to all Trust policies and procedures in relation to Confidentiality and Data Protection for sensitive information, in particular patient data.
- Work as an effective member of the team using initiative/make suggestions to develop the service in car parking and the main entrance.
- Provide input to staff appraisal
Person Specification
Qualifications
Essential
- 5 GCE/GCSE including Maths & English or equivalent at Grade C or above
- Business Administration NVQ Level 3 /equivalent experience
Desirable
Experience
Essential
- Use of Microsoft office applications
- General office duties
- Maintenance of filing systems
- Experience of minute taking
Desirable
- Supervisory or team leader experience
- Previous NHS Experience
- Knowledge of Car Parking Legislation and Systems
Skills
Essential
- Excellent communication - both written and oral
- Ability to work as part of a team in a busy office environment
- Ability to work independently with minimal supervision
- Microsoft IT skills - Outlook, Word Excel/Access
- Good numeracy skills
- Advanced keyboard skills
- Microsoft IT skills - Powerpoint presentations
Personal Attributes
Essential
- Ability to be flexible within the workplace covering Supervisor and other colleagues within the team
- Self-motivated and able to act on own initiative
- Work on own initiative with minimal supervision
Person Specification
Qualifications
Essential
- 5 GCE/GCSE including Maths & English or equivalent at Grade C or above
- Business Administration NVQ Level 3 /equivalent experience
Desirable
Experience
Essential
- Use of Microsoft office applications
- General office duties
- Maintenance of filing systems
- Experience of minute taking
Desirable
- Supervisory or team leader experience
- Previous NHS Experience
- Knowledge of Car Parking Legislation and Systems
Skills
Essential
- Excellent communication - both written and oral
- Ability to work as part of a team in a busy office environment
- Ability to work independently with minimal supervision
- Microsoft IT skills - Outlook, Word Excel/Access
- Good numeracy skills
- Advanced keyboard skills
- Microsoft IT skills - Powerpoint presentations
Personal Attributes
Essential
- Ability to be flexible within the workplace covering Supervisor and other colleagues within the team
- Self-motivated and able to act on own initiative
- Work on own initiative with minimal supervision
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
