Clinical Improvement Lead

Job description

Job responsibilities

The Clinical Improvement Lead is:

• Responsible for supporting Clinical teams within the community care directorate in implementing the professional agenda to meet NICE Guidance, CQC standards and the Trust strategy ensuring sound Clinical Governance principles are implicit
• Providing professional leadership with regards to performance management, case load management, continuing professional development, education and training
• Responsible for monitoring and evaluating service provision as requested by Heads of Service to improve the Quality agenda
• Responsible to develop and devise an effective and supportive learning environment that reflects the needs of all Practitioners

MANAGEMENT AND LEADERSHIP

To provide leadership and support to Clinical Teams within the Division

1. Contribute to the divisional, corporate, regional and National agenda by participating as a full member of the Clinical Improvement Team. Through the appraisal, interpretation of collated data and apply suggestions, recommendations and directives to improve clinical services.
2. Promote, lead and influence the provision of informal education, training and practice development for all clinicians within the Division and corporately to enhance patient care and service delivery.
3. To include long term service-planning, development, and budget management through efficient use of resources working with the Clinical Improvement Manager, Divisional Director of Nursing, Assistant Divisional Director of Nursing, Heads of Service, procurement and any other relevant stakeholders.
4. Anticipate future service issues and develop solutions or contingency plans for the resolution of these issues in collaboration with the Heads of Service/Locality as requested.
5. To adopt and advocate the principle of redesigning processes to improve the patient experience through best practice.
6. Advise the Heads of Service/Locality on issues that may prevent the best utilisation of resources.
7. Take the lead in the implementation of change when identified through the project proposal process.
8. Through the project proposal process actively monitor, analyse, interpret information and data, make recommendations and provide support in the implementation of clinical service change and redesign across the Division.
9. Manage, appraise, develop and support direct reports and provide leadership to all staff within the services, facilitate partnership and multi professional care delivery through development and Preceptorship Programmes.
10. Assist in the production of Business Cases for service development and to improve the services provided.
11. Responsible for ensuring an effective and supportive learning environment that reflects the needs of all practitioners

SERVICE DELIVERY

1. Ensure agreed service activity targets are monitored, achieved and reported on for the Clinical Improvement Team.
2. Manage workload capacity and demand, forecast and plan the service provision requirement through the project proposal process.
3. Work with the Heads of Service/Locality to undertake patient focused service improvement planning to include local and national targets and standards and NICE guidance.
4. Support relevant partnership working with local stakeholders to provide clinical skills training.
5. Provide information and recommendations to support monitoring arrangements to the Heads of Service/Locality requiring assistance.
6. Carry out Divisional and corporate projects as required, including service redesign and capacity management, product quality, revalidation, clinical and development training.
7. Lead on a number of projects ensuring best practice is adhered to, and influence changes as appropriate.
8. Ensure that projects are allocated to the most appropriate member of the team.
9. Develop and maintain communication with multiple stakeholders on complex matters, issues and ideas in complex situations both verbally and written.
10. Develop effective networks with external organisations to ensure appropriate training is provided.
11. Provide written reports for the Clinical Effectiveness Committee and Heads of service as required.
12. Disseminate and cascade appropriate information to all levels of staff within the Division and across the organisation.
13. Develop effective networks to influence practice and policy both internal and external.
14. Collate appropriate evidence for the CQC for quality development of staff.

CLINICAL GOVERNANCE AND RISK MANAGEMENT:

1. In line with the corporate clinical governance agenda (Quality Strategy), ensure that appropriate actions are taken to improve clinical care outcomes for patients.
2. Assist as requested in the investigation of complaints and serious or potential serious incidents within the service areas. Ensuring that the investigation is thorough, speedy and that remedial action is taken enabling lessons to be learnt and shared, aiming to reduce repetition of similar incidents in the future.
3. Support the development of and to monitor guidelines, policies, procedures and protocols (locally and corporately) and ensure colleagues are aware of and able to perform to these standards.
4. Ensure staff are aware and follow risk reporting procedures through development of training programmes.
5. When staff request support following incident/risk reporting agree the formulation and implementation of action plans to address issues arising from clinical incident reporting.
6. Ensure physical resources are available and maintained in safe working order working and report to Clinical Improvement Manager any issues.

HUMAN RESOURCE MANAGEMENT

1. Lead on the development of new recruits and support the Division in retaining the workforce through clinical skills, preceptorship, and development teaching programmes.
2. Devise development programmes specific for all clinicians within the Division, including Nurses, Allied Health Professionals (AHPs) and management.
3. In conjunction with the Clinical Improvement Manager, Heads of Services, and lead clinicians, ensure that all members of their teams performance and standards of care are managed in accordance with Trust policy and procedures and best practice. To support capability performance processes across the Division.
4. Direct line management of identified staff within the Team. Be responsible for appraisals, personal development plans (PDPs) and training needs analysis when required.
5. Perform any other duties that may be required, relevant to the post, on occasions.

This job description may be altered to meet changing service needs and will be reviewed in consultation with the post holder.

Person Specification

Qualifications

Essential

• Nursing or AHP Qualification and Current Clinical Registration
• Postgraduate clinical or managerial qualification, or equivalent experience

Desirable

• Project management training
• Qualification in teaching/assessing

Experience and Knowledge

Essential

• Significant clinical experience in the NHS and understanding of clinical department/community environments
• Leading change management and successful development of clinical practice
• Evidence of leading strategic change
• Ability to provide leadership and manage staff
• Appreciation of the NHS Long Term Plan
• Appreciation of the NHS Patient Safety Strategy
• Leading and managing projects, which involve a wide range of stakeholders

Desirable

• Knowledge of Quality Improvement methodology

Skills

Essential

• Ability to work to deadlines and achieve objectives with minimal direction
• Able to demonstrate a high degree of personal confidence, credibility and tenacity
• High ability to negotiate and communicate
• Ability to be assertive and decisive in decision making
• Competent IT skills
• Experience of research /audit
• Proven presentation skills
• Flexible to meet the needs of learners

Other

Essential

• Able to fulfil the contractual objectives and terms and conditions
• Access to transport/to be mobile to travel between sites
• 'Can do' attitude
• Flexible approach to work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

Blackpool Stadium

Seasiders Way

Blackpool

FY1 6JX

Employer's website

https://www.bfwh.nhs.uk/ (Opens in a new tab)