Job summary
Under supervision, to undertake administrative and admin duties within the community children's services. This will include all aspects of general administrative duties as directed.
We recommend that all individuals employed in patient facing roles, or those located on a ward or department where patients receive a service should be fully vaccinated against COVID-19.
Main duties of the job
The role will involve providing a comprehensive and professional administration across community children's services.Applicants should have, and be able to demonstrate, good communication and organisational skills along with good IT skills and the potential to work well within a team and independently.
As part of the Apprenticeship you will be expected to undertake a Business & Administration Level 3 Apprenticeship Qualification.Due to the current Government eligibility criteria for Government funded apprenticeship schemes, we are currently only able to accept applications from candidates who have been resident in the UK for the last 3 years, and who are not already in any form of Government funded education.
If successful after Interview, a BKSB assessment must be completed within 2 weeks of receiving the conditional offer to ascertain you are eligible to undertake an apprentice programme.
About us
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients. We employ more than 6,500 staff, have approximately 900 beds and have a planned turnover in excess of £410m for 2017/2018.
As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
We recommend that all individuals employed in patient facing roles, or those located on a ward or department where patients receive a service should be fully vaccinated against COVID-19.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES:
- Provide a comprehensive and confidential information service within the administration department of community children's services.Responsible for ensuring effective communication systems are maintained, using electronic means where possible, updating as required. This will include the distribution of letter, information, leaflet packs etc.
- Work with Admin/Senior Staff Team to identify need for and develop new administration systems, processes and procedures.Coordinate admin cover for periods of sickness/absence and annual leave.
- Deal with general enquiries by staff, families or other professionals.Creating and maintaining spreadsheets.Liaising with and working with Admin Staff from other bases.
- Responsible for participation in the Trust appraisal process, identifying own mandatory professional, personal development and training needs.
- Produce and keep updated procedure notes for all administrative tasks for which the post holder has the prime responsibility.Must remain highly confidential when dealing with any information regarding families or staff.
- The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder.
- Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged.
Please see attached Job Description for more information.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES:
- Provide a comprehensive and confidential information service within the administration department of community children's services.Responsible for ensuring effective communication systems are maintained, using electronic means where possible, updating as required. This will include the distribution of letter, information, leaflet packs etc.
- Work with Admin/Senior Staff Team to identify need for and develop new administration systems, processes and procedures.Coordinate admin cover for periods of sickness/absence and annual leave.
- Deal with general enquiries by staff, families or other professionals.Creating and maintaining spreadsheets.Liaising with and working with Admin Staff from other bases.
- Responsible for participation in the Trust appraisal process, identifying own mandatory professional, personal development and training needs.
- Produce and keep updated procedure notes for all administrative tasks for which the post holder has the prime responsibility.Must remain highly confidential when dealing with any information regarding families or staff.
- The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder.
- Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged.
Please see attached Job Description for more information.
Person Specification
Education/Qualifications
Essential
Desirable
- NVQ or equivalent in a relevant discipline
Skills/Abilities
Essential
- Good interpersonal skills
- Excellent communication skills - verbal and written
- Good observational skills
- Good computer skills
Desirable
- Knowledge of general clinical issues such as information governance, safeguarding etc
Experience and Knowledge
Essential
- Experience of working in a team
- Good communication
- Ability to work with minimal supervision and prioritise own worktime
- Experience of using Microsoft Office
Desirable
- Experience of working in an office environment
Personal Qualities
Essential
- Good organisational skills
- Good time management
- Ability to work under direction
- Ability to use initiative
- Ability to maintain confidentiality
- Reliable and trustworthy
- Flexible and approachable
Desirable
Person Specification
Education/Qualifications
Essential
Desirable
- NVQ or equivalent in a relevant discipline
Skills/Abilities
Essential
- Good interpersonal skills
- Excellent communication skills - verbal and written
- Good observational skills
- Good computer skills
Desirable
- Knowledge of general clinical issues such as information governance, safeguarding etc
Experience and Knowledge
Essential
- Experience of working in a team
- Good communication
- Ability to work with minimal supervision and prioritise own worktime
- Experience of using Microsoft Office
Desirable
- Experience of working in an office environment
Personal Qualities
Essential
- Good organisational skills
- Good time management
- Ability to work under direction
- Ability to use initiative
- Ability to maintain confidentiality
- Reliable and trustworthy
- Flexible and approachable
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Blackpool Teaching Hospitals NHS Foundation Trust
Address
Whitegate Drive Health Centre (various locations across Fylde Coast)
Whitegate Drive
Blackpool
FY3 9ES
Employer's website
https://www.bfwh.nhs.uk/ (Opens in a new tab)
