Sandwell and West Birmingham NHS Trust

Medical Secretary - General Surgery

The closing date is 14 April 2026

Job summary

An exciting opportunity has arisen for highly motivated and experienced individual to join our existing secretarial team at Sandwell and West Birmingham NHS Trust. We currently have one position in Vascular Surgery based at Sandwell Health Campus.

Within our Trust, secretaries provide full secretarial support to consultants and their junior doctors, while also working together as a team.

You will provide an efficient and effective patient administration service to support the Trust's ambition to deliver high quality well co-ordinated care for patients and service users and to support consultants and clinical teams to function effectively, through:

Main duties of the job

-You will Actively manage the administrative processes associated with patient pathways and contribute to the effectiveness of clinical teams (including patient experience, patient flow and waiting list management)

-You will Provide secretarial and administrative support to Consultants and clinical teams to support the delivery of high quality co-ordinated and integrated care, including liaison with patients, carers, GP's and other service users.

-You will book appointments for patients on cancer pathway within National Targets and raising capacity issues with the Line Manager. Managing Trust dashboard and booking appointments appropriately.

-You will need to have Robust knowledge of IT systems and working with multiple systems at the same time.

-Excellent typing speed and grammar is desirable.

About us

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverse areas. It's a friendly and welcoming place - a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values - Ambition, Respect and Compassion - are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances and Health Outcomes of our Population." It is what inspires, drives, and unites us every day. It's what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose.When we say we're 'with you all the way' we want you to know that we mean it.Visit the SWB website to find out more about our ambitions and people plans.

Details

Date posted

31 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

381-SS-7707852

Job locations

SWB NHS Trust

Sandwell Health Campus

Birmingham

B71 4HJ


Job description

Job responsibilities

Please see attached Job Description and Person Specification for full details of what this role entails

Job description

Job responsibilities

Please see attached Job Description and Person Specification for full details of what this role entails

Person Specification

Experience

Essential

  • Substantial experience within the NHS
  • Knowledge of waiting list / patient management systems.
  • Knowledge of PAS systems and other relevant databases.

Desirable

  • Experience of managing 18 week pathway
  • Cancer Services knowledge and/or experience

Qualifications

Essential

  • GCSE English and Maths grade C and above
  • Excellent IT skills to include complex databases
  • Evidence of relevant continuing professional development
  • European computer driving licence qualification (ECDL)
  • AMPSAR qualification or evidence of extensive knowledge of medical terminology.

Desirable

  • RSA Typing Level 2
  • AMSPAR
  • NVQ4 in a relevant subject to the role i.e. Business Administration or Leadership and Management or willingness to work towards
Person Specification

Experience

Essential

  • Substantial experience within the NHS
  • Knowledge of waiting list / patient management systems.
  • Knowledge of PAS systems and other relevant databases.

Desirable

  • Experience of managing 18 week pathway
  • Cancer Services knowledge and/or experience

Qualifications

Essential

  • GCSE English and Maths grade C and above
  • Excellent IT skills to include complex databases
  • Evidence of relevant continuing professional development
  • European computer driving licence qualification (ECDL)
  • AMPSAR qualification or evidence of extensive knowledge of medical terminology.

Desirable

  • RSA Typing Level 2
  • AMSPAR
  • NVQ4 in a relevant subject to the role i.e. Business Administration or Leadership and Management or willingness to work towards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust

Sandwell Health Campus

Birmingham

B71 4HJ


Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust

Sandwell Health Campus

Birmingham

B71 4HJ


Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Patient Administration Manager

Joanne Deakin

joanne.deakin8@nhs.net

07811714746

Details

Date posted

31 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

381-SS-7707852

Job locations

SWB NHS Trust

Sandwell Health Campus

Birmingham

B71 4HJ


Supporting documents

Privacy notice

Sandwell and West Birmingham NHS Trust's privacy notice (opens in a new tab)