Pharmacy Assistant Technical Officer - Reception
The closing date is 02 January 2026
Job summary
Hello, I'm Prit the Chief Pharmacy Tech in Operations.
I am looking for enthusiastic and ambitious Pharmacy Assistants to work on the Reception desk within our dispensaries and to join our friendly team at our brand new Midland Metropolitan Hospital, Sheldon Block Pharmacy and also existing Sandwell General Hospital Pharmacy.
Do you have experience facing customers or patients and are interested in in working in Pharmacy within a brand new hospital?
Or do you just fancy a change in career and have the passion to deliver a high level of customer/patient experience?
If yes, then look no further and apply today for this amazing opportunity!
This role will mainly be patient/customer facing and will involve working on Reception within our dispensaries. You will be involved with members of the public, hospital staff and the wider multidisciplinary team.
Full training will be provided to ensure you are competent within the role.
SWBH have created a fantastic career pathway for Pharmacy Assistants to progress onto bigger and better things within hospital pharmacy.
There will be a requirement to work at all of the SWBH sites and participate on working weekends and bank holidays on a rotational basis which will also form part of a 7 day working week.
Main duties of the job
You will need to have a positive outlook, be resilient, and demonstrate excellent communication skills. The successful candidate will need to be welcoming and approachable as they will be the 'face of pharmacy' meeting patients and staff members on the reception hatches. You must also have an excellent telephone manner and work well in a busy, fast pace pharmacy environment.
It is vital that all members of our pharmacy team demonstrate that they are capable of, and committed to, delivering high quality accurate and timely care.
Vacancies/shifts which are currently available:
- 30 hours/week on Monday, Tuesday, Thursday and Friday (9am - 5.30pm)
- 22.5 hours/week on Monday, Tuesday and Wednesday (9am - 5.30pm)
- 37.5 hours/week on Monday to Friday (9am - 5.30pm)
All above shifts include weekend working as part of a 7 day working week.
Note: this role is based on the Pharmacy Reception and does not involve dispensing
About us
Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverse areas. It's a friendly and welcoming place - a place where you can belong, and a place where you can grow.
We care for our patients, we care about our population, and we care about our people.
Our values - Ambition, Respect and Compassion - are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.
Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances and Health Outcomes of our Population." It is what inspires, drives, and unites us every day. It's what makes us unique.
We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose.When we say we're 'with you all the way' we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.
Details
Date posted
19 December 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
381-CO-7553408
Job locations
SWB NHS Trust
Sandwell & West Birmingham
B71 4HJ
Employer details
Employer name
Sandwell and West Birmingham NHS Trust
Address
SWB NHS Trust
Sandwell & West Birmingham
B71 4HJ
Employer's website
https://www.swbh.nhs.uk/ (Opens in a new tab)






Employer contact details
For questions about the job, contact:
Supporting documents
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