Sandwell and West Birmingham NHS Trust

Maternity Clerk

Information:

This job is now closed

Job summary

The post holder will provide administrative assistance in a busy antenatal day assessment unit. This is a varied role and the need for flexibility in approach and adaptability is essential. The post holder will be expected to be organised and carry out tasks in a timely manner, providing essential administrative support to midwives, doctors and the wider team. The post holder will be managing a busy reception desk and phone line, and will be responsible for greeting patients for their appointments,

Main duties of the job

The post holder must have the ability to work as part of a team to ensure all relevant administrative activities are carried out in a timely and accurate manner. You would be expected to handle enquiries and requests from women, relatives, staff colleagues confidently and sensitively both in person and by telephone.

The successful candidate must have a good standard of education, good organizational skills and be able to work as part of the team and adhere to confidentiality. The successful candidate must be able to work flexibly within the administrative team.

About us

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

We have three newly emerging strategic objectives:

  1. Our People - to cultivate and sustain happy, productive and engaged staff
  2. Our Patients - to be good or outstanding in everything we do
  3. Our Population - to work seamlessly with our partners to improve lives

Details

Date posted

26 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

381-WC-6985724

Job locations

Midland Metropolitan hospital

Grove lane

Smethwick

B66 2QT


Job description

Job responsibilities

Please see attached Job Description and Person Specification for details on the main duties and responsibilities.

Job description

Job responsibilities

Please see attached Job Description and Person Specification for details on the main duties and responsibilities.

Person Specification

Experience

Essential

  • Relevant clerical experience

Desirable

  • Awareness of Badgernet
  • Experience of patient management systems
  • Previous NHS experience

Qualifications

Essential

  • GCSE English OR equivalent qualification

Desirable

  • GCSE Maths OR equivalent qualification
  • NVQ Customer care or equivalent qualification
Person Specification

Experience

Essential

  • Relevant clerical experience

Desirable

  • Awareness of Badgernet
  • Experience of patient management systems
  • Previous NHS experience

Qualifications

Essential

  • GCSE English OR equivalent qualification

Desirable

  • GCSE Maths OR equivalent qualification
  • NVQ Customer care or equivalent qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

Midland Metropolitan hospital

Grove lane

Smethwick

B66 2QT


Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

Midland Metropolitan hospital

Grove lane

Smethwick

B66 2QT


Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service manager

Erin Murphy

erin.murphy1@nhs.net

07581055905

Details

Date posted

26 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

381-WC-6985724

Job locations

Midland Metropolitan hospital

Grove lane

Smethwick

B66 2QT


Supporting documents

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