Sandwell and West Birmingham NHS Trust

Medical Secretary - ENT Department

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for highly motivated and experienced individual to join our existing secretarial teams at Sandwell and West Birmingham NHS Trust. We currently have vacancies for 2.5 secretaries within the ENT Department based at Sandwell Health Campus.

The role will require strong communication skills and previous Medical Secretary experience would be beneficial. Knowledge of Cancer Pathways and RTT is also desirable.

Within our Trust, all full time secretaries provide full secretarial support to 2 consultants and their junior doctors, while working together as a team. A part time secretary will provide full secretarial support for 1 consultant and their junior doctors.

Main duties of the job

You will Actively manage the administrative processes associated with patient pathways and contribute to the effectiveness of clinical teams (including patient experience, patient flow and waiting list management)

You will Provide secretarial and administrative support to Consultants and clinical teams to support the delivery of high quality co-ordinated and integrated care, including liaison with patients, carers, GP's and other service users.

You will book appointments for patients on cancer pathway within National Targets and raising capacity issues with the Line Manager. Managing Trust dashboard and booking appointments appropriately.

You will need to have Robust knowledge of IT systems and working with multiple systems at the same time.

Excellent typing speed and grammar is desirable.

About us

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises.As a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this understanding.The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

We have three newly emerging strategic objectives:

  1. Our People - to cultivate and sustain happy, productive and engaged staff
  2. Our Patients - to be good or outstanding in everything we do
  3. Our Population - to work seamlessly with our partners to improve lives

Details

Date posted

05 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

381-SS-6882528

Job locations

SWB NHS Trust

Sandwell Health Campus

Birmingham

B71 4HJ


Job description

Job responsibilities

Please see attached Job Description and Person Specification for full details of what this role entails

Job description

Job responsibilities

Please see attached Job Description and Person Specification for full details of what this role entails

Person Specification

Experience

Essential

  • Substantial experience within the NHS
  • Knowledge of waiting list / patient management systems
  • Knowledge of PAS systems and other relevant databases

Desirable

  • Cancer Services knowledge and/or experience
  • Experience of managing 18 week pathways

Qualifications

Essential

  • GCSE English and Maths Grade C and above
  • Excellent IT skills to include complex databases
  • AMPSAR qualification or evidence of extensive knowledge of medical terminology
  • European computer driving licence qualification (ECDL
  • Evidence of relevant continuing professional development

Desirable

  • RSA Typing Level 2
  • AMSPAR
  • NVQ4 in a relevant subject to the role i.e. Business Administration or Leadership and Management or willingness to work towards
Person Specification

Experience

Essential

  • Substantial experience within the NHS
  • Knowledge of waiting list / patient management systems
  • Knowledge of PAS systems and other relevant databases

Desirable

  • Cancer Services knowledge and/or experience
  • Experience of managing 18 week pathways

Qualifications

Essential

  • GCSE English and Maths Grade C and above
  • Excellent IT skills to include complex databases
  • AMPSAR qualification or evidence of extensive knowledge of medical terminology
  • European computer driving licence qualification (ECDL
  • Evidence of relevant continuing professional development

Desirable

  • RSA Typing Level 2
  • AMSPAR
  • NVQ4 in a relevant subject to the role i.e. Business Administration or Leadership and Management or willingness to work towards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust

Sandwell Health Campus

Birmingham

B71 4HJ


Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust

Sandwell Health Campus

Birmingham

B71 4HJ


Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant Service Manager

Joanne McGirr

jomcgirr@nhs.net

07870218702

Details

Date posted

05 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

381-SS-6882528

Job locations

SWB NHS Trust

Sandwell Health Campus

Birmingham

B71 4HJ


Supporting documents

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