Sandwell and West Birmingham NHS Trust

Ward Clerk -Medical Same Day Emergency Care (MSDEC)

Information:

This job is now closed

Job summary

Medical Same Day Emergency care Unit ( MSDEC ) at SWBH NHS Trust to increase our team of ward clerks. Our Medical Same Day Emergency Care (MSDEC) department is an acute area currently based across our 2 existing sites , which provides specialised acute service to treat those with varying medical conditions, enabling a significant number of our patients who require emergency care to be managed safely the same day and without the need to admit into hospital between the hours of 7.30 am until Midnight , 7 days per week .

The successful candidate must be able to demonstrate good communication skills and work closely with all members of the multi-disciplinary team, meet the person specification and be able to perform under pressure. Cross site working , and weekend working is required for this post .

Main duties of the job

1. To undertake receptionist duties for all visitors entering the ward /clinicenvironment in accordance with the visiting policy and security systems.2. To maintain a complete case note record for each patient on the ward/clinic according to health care records procedure.3. To verify, amend and add relevant information to the daily bed return and update MEDWAY/PIMS and other patient registration systems, includingadmission, discharge and transfer. To complete and keep up to date theadmissions book.4. To use all functionality available within the Patient InformationManagement System (e.g. PIMS/MEDWAY and any other patientregistration system) including, patient registration, results reporting andcase note tracking, etc.5. To make arrangements and to complete procedures associated with thedischarge and transfer of patients. To arrange x-rays, tests, follow-upappointments, ambulance transport and collection of medicines ondischarge as requested by clinical staff.6. To receive requests for future possible admissions and confer with nursing staff/bed management as appropriate.

About us

We are moving into our new acute hospital "The Midland Metropolitan University Hospital" in 2024 the new acute hospital in Grove Lane, Smethwick will bring together all acute services onto one site. The single-site acute hospital will benefit from co-located specialist services with SDEC holding a large footprint of 24 Trollies spaces and 30 chairs which will support the new Emergency Department with dedicated imaging facility and assessment units. It will provide state-of-the-art treatment for patients from Sandwell and across the region.

At Sandwell and West Birmingham Hospitals NHS Trust we want to deliver truly brilliant, integrated care. Just like you, were ambitious and passionate about what we do. Were always seeking ways to do more and provide the best compassionate care for our patients and be supportive to our staff.

We Have three newly emerging strategic objectives:

Our People - to cultivate and sustain happy, productive and engaged staff

Our Patients - to be good or outstanding in everything we do

Our Population - to work seamlessly with our partners to improve lives

Details

Date posted

03 May 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

381-ME-6220776

Job locations

Sandwell & West Birmingham NHS Trust

West Bromwich

B71 4HJ


Job description

Job responsibilities

Please see the attached Job description and personal specification for full details of what this role entails

Job description

Job responsibilities

Please see the attached Job description and personal specification for full details of what this role entails

Person Specification

Experience

Essential

  • 12 months clerical experience

Desirable

  • Previous NHS experience.
  • Experience of patient information systems o (e.g. iPM)
  • Previous Ward Clerk experience

Qualifications

Essential

  • GCSE English (or equivalent)

Desirable

  • NVQ Customer Care (or equivalent).

Personal Qualities

Essential

  • Good team working skills.
  • Good interpersonal skills (e.g. customer care skills).

Management / Supervision / Coordination skills

Essential

  • Be able to manage and prioritise own workload effectively on a day to day basis

Written skills

Essential

  • Proficient in reading and writing in English
  • Be able to interpret and follow written instructions (i.e. patients written medical notes)

Communication/Verbal skills

Essential

  • Ability to communicate proficiently in English, i.e. able to speak, receive, issue and understand instruction

Knowledge

Essential

  • Understanding of and adherence to confidential nature of the work

Physical skills

Essential

  • Able to safely carry out manual handling/moving of patients notes on a daily basis.
  • Have a high degree of mobility to be able to move throughout the hospital to undertake duties.

Other

Essential

  • Basic computer skills (keyboard skills).
Person Specification

Experience

Essential

  • 12 months clerical experience

Desirable

  • Previous NHS experience.
  • Experience of patient information systems o (e.g. iPM)
  • Previous Ward Clerk experience

Qualifications

Essential

  • GCSE English (or equivalent)

Desirable

  • NVQ Customer Care (or equivalent).

Personal Qualities

Essential

  • Good team working skills.
  • Good interpersonal skills (e.g. customer care skills).

Management / Supervision / Coordination skills

Essential

  • Be able to manage and prioritise own workload effectively on a day to day basis

Written skills

Essential

  • Proficient in reading and writing in English
  • Be able to interpret and follow written instructions (i.e. patients written medical notes)

Communication/Verbal skills

Essential

  • Ability to communicate proficiently in English, i.e. able to speak, receive, issue and understand instruction

Knowledge

Essential

  • Understanding of and adherence to confidential nature of the work

Physical skills

Essential

  • Able to safely carry out manual handling/moving of patients notes on a daily basis.
  • Have a high degree of mobility to be able to move throughout the hospital to undertake duties.

Other

Essential

  • Basic computer skills (keyboard skills).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

Sandwell & West Birmingham NHS Trust

West Bromwich

B71 4HJ


Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

Sandwell & West Birmingham NHS Trust

West Bromwich

B71 4HJ


Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Sister

Kiran Jassal

K.jassal2@nhs.net

07811425535

Details

Date posted

03 May 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

381-ME-6220776

Job locations

Sandwell & West Birmingham NHS Trust

West Bromwich

B71 4HJ


Supporting documents

Privacy notice

Sandwell and West Birmingham NHS Trust's privacy notice (opens in a new tab)