Security Officer

Sandwell and West Birmingham NHS Trust

This job is now closed

Job summary

We require several Security Officers (Band 3) to assist in the maintenance of Security to protect people and property, deter and detect crime and provide a reassuring presence to our staff, patients and visitors. (Please note that you can be deployed on any premises of Sandwell & West Birmingham Hospital NHS Trust if you are required to do so).

You must be of smart appearance and be able to work as part of a very active team; you will need to cope calmly and effectively with both routine and emergency situations. We are looking for compassionate, professional and courteous individuals. The shift pattern is 4 x 12 hour shifts, working 4 on then 4 off, covering weekends and Public Holidays as they fall. (Due to organisational change the permanent day/night shifts will also alternate from days to nights)

Main duties of the job

This role involves a wide variety of duties and you will need to deal with difficult situations and be sensitive when dealing with upset and anxious patients and visitors. You will need to use diplomacy skills to diffuse and de-escalate aggressive behaviour and be able to physically assist in restraining violent individuals who may be patients or visitors. Candidates must possess excellent verbal and written communication skills. You will also be required to help ensure car parking at the Trust runs smoothly by actively managing the car parks and issuing PCN's when necessary.

About us

Previous security experience in a large and diverse organisation is advantageous, as is possessing an SIA Door Supervisor license and an SIA CCTV license is advantageous. A full driving licence is essential, as is the ability to communicate clearly both verbally and in writing. You will be required to file reports and undertake a range of tasks using computer software. The successful candidate must undertake training as required.

Date posted

17 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

381-CO-5975726

Job locations

SWB NHS Trust

Sandwell & west Birmingham

B18 7QH

Job description

Job responsibilities

You will also be operating the busy Control Room which houses CCTV, Car Parking Systems and Door Intercom Systems as well as receiving phone calls and radio communications both emergency and routine from security officers, and service users both internal and external.

Candidates are required to undertake a computer literacy test at the interview.

Job description

Job responsibilities

Candidates are required to undertake a computer literacy test at the interview.

Person Specification

Experience

Essential

Experience in dealing with the general public in diverse, fast moving, customer orientated organisation in a position of the Trust.

Qualifications

Essential

General GCSE education
Full car driving license
Previous security experience in a large and diverse organisation
SIA Door Supervisor Licence or commitment to undertake training and obtain licence.

Desirable

SITO or NAHS or similar qualification
SIA CCTV Public Open Space Licence

Person Specification

Experience

Essential

Experience in dealing with the general public in diverse, fast moving, customer orientated organisation in a position of the Trust.

Qualifications

Essential

General GCSE education
Full car driving license
Previous security experience in a large and diverse organisation
SIA Door Supervisor Licence or commitment to undertake training and obtain licence.

Desirable

SITO or NAHS or similar qualification
SIA CCTV Public Open Space Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.