Job summary
The role of Estates Manager supports people using our services by ensuring our buildings are safe and warm environments to work in, visit and be treated.
The Estates Manager oversees all building related operations of a public estate, managing staff and contractors, coordinating maintenance & repairs, handling budgets & finances, planning and approving works, and liaising with clinical colleagues to ensure smooth, efficient, and secure property management.
You'll also contribute to service improvements and help us live our values every day.
You will be the main representative and operational point of contact between site based colleagues and the wider support function.
Main duties of the job
- To contribute to delivering the Trust's estates strategy by assisting in the
- evaluation of site and usage options and proposing creative and inspiring
- suggestions for improvements
- To develop strong and positive working relationships with clinical colleagues to maximise the potential of the estate and its development
- Ensure that the fabric and fixtures and fittings of the estate is maintained to a high standard and meets the Trust's current and future needs
- Ensure daily and short-term maintenance of all areas of the Estate. This will involve both reactive maintenance and prioritising a short, medium and long term maintenance programme
- To ensure appropriate safeguarding and health and safety compliance and that all risk assessments and contractor safety checks are carried out
- Build and amend reports and data dashboards as required to meet business needs and contractual process
The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).
About us
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.
Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.
Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.
Job description
Job responsibilities
Carry out monitoring of data to ensure that Helpdesk work orders have been accurately created, assigned, prioritised and categorised in line with contractual KPI's and SLA's
Support Estates and Facilities Teams in the production of customer satisfaction surveys and the analysis/reporting of responses
Update and maintain key contractual documentation and records as required
Ensure services are delivered safely and in line with the requirements of the Health and Safety
Please refer to the attached job description for full details and main responsibilities of the role.
We are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one.
Job description
Job responsibilities
Carry out monitoring of data to ensure that Helpdesk work orders have been accurately created, assigned, prioritised and categorised in line with contractual KPI's and SLA's
Support Estates and Facilities Teams in the production of customer satisfaction surveys and the analysis/reporting of responses
Update and maintain key contractual documentation and records as required
Ensure services are delivered safely and in line with the requirements of the Health and Safety
Please refer to the attached job description for full details and main responsibilities of the role.
We are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one.
Person Specification
Training, Qualifications and Registration
Essential
- Full UK Driving Licence and access to a motor vehicle
- Certification to level 5 or above in Facilities/Estates Management
- Professional Body Membership and evidence of CPD
Desirable
- A degree or professional qualification in Facilities Management, Surveying, Construction, Property Management, or Building Services
Experience
Essential
- Experience in operational and facilities management
- Experience of working effectively with staff and management at all levels
- Experience of liaising effectively with building users, external consultants and external contractors
- Experience of contract management
- Experience of basic building maintenance and providing facilities services within business premises
Desirable
- Experience of working at a Estates Management level within the NHS
Knowledge and Skills
Essential
- Excellent organisational skills with an ability to plan, prioritise and meet deadlines
- Excellent interpersonal skills
- Excellent oral and written communication skills
- Good level of IT skills (Microsoft Office products)
- Knowledge of relevant Health and Safety legislation/regulations with proven ability to manage and monitor
- Competent and personable
- High degree of personal drive and motivation
- Ability to work calmly under pressure and multi task
- Willing to be flexible and work outside normal working hours as required
- Ability to work individually or as part of a team
- Ability to demonstrate initiate and to lead from the front
- Committed to keeping abreast of best practice and relevant legislation
Person Specification
Training, Qualifications and Registration
Essential
- Full UK Driving Licence and access to a motor vehicle
- Certification to level 5 or above in Facilities/Estates Management
- Professional Body Membership and evidence of CPD
Desirable
- A degree or professional qualification in Facilities Management, Surveying, Construction, Property Management, or Building Services
Experience
Essential
- Experience in operational and facilities management
- Experience of working effectively with staff and management at all levels
- Experience of liaising effectively with building users, external consultants and external contractors
- Experience of contract management
- Experience of basic building maintenance and providing facilities services within business premises
Desirable
- Experience of working at a Estates Management level within the NHS
Knowledge and Skills
Essential
- Excellent organisational skills with an ability to plan, prioritise and meet deadlines
- Excellent interpersonal skills
- Excellent oral and written communication skills
- Good level of IT skills (Microsoft Office products)
- Knowledge of relevant Health and Safety legislation/regulations with proven ability to manage and monitor
- Competent and personable
- High degree of personal drive and motivation
- Ability to work calmly under pressure and multi task
- Willing to be flexible and work outside normal working hours as required
- Ability to work individually or as part of a team
- Ability to demonstrate initiate and to lead from the front
- Committed to keeping abreast of best practice and relevant legislation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
