Kent and Medway Mental Health NHS Trust

Administrator

The closing date is 13 April 2026

Job summary

Join Our Team as an Administrator

Are you a natural organiser who loves helping a team stay on track? We're looking for a versatile Band 3 Administrator to join us. You'll be the friendly face (and voice) of our service, interacting with everyone from service users to external partners.

You will be a flexible resource to support teams in the provision of services, to include organisation of work for yourself and other team members, and may have front-line contact with service users, carers, the general public or other external stakeholders, as well as internal colleagues.
Administrators will support one or more teams.
The focus of the post will be on typing and preparation of correspondence and customer service, organisation, e.g., diary management and organising and efficient working of systems and supporting business and performance management.
Providing day-to-day supervision, and delegating tasks to the Administrative Assistant, where these form part of the team.

Main duties of the job

Meet and greet welcoming visitors and service users in a courteous/prompt manner and check contact details are up to date
Liaises with internal and external stakeholders on behalf of line manager, colleague or team members including GP's for missing information.
To scrutinise email in-box, determine urgency and importance and highlight where necessary to manager.
May take requests for repeat prescriptions and organise for these to be issued and signed by the appropriate clinician for collection by service user or carer and to ensure that there is a supply of prescription pads.
Manage clinic setup according to requirements and staffing levels.
Operation of general office equipment including photocopier and carry out routine problem finding and liaise with IT Helpdesk to report problems promptly.
Ordering of stationery and supplies and managing stores.

About us

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.

Date posted

30 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

380-WK0368

Job locations

23-29 Albion Place

Albion Place

Maidstone

ME14 5DY

Job description

Job responsibilities

Arrange and coordinate appointments and meeting of all sizes including case conferences and pre-book appropriate resources to support the event using centralised booking system.
Accept draft letters and documents from managers and provide a "top and tail" service in relation to branding, grammar, punctuation and presentation and etiquette.
Produce all types of documents in required format, letters and reports.

Please refer to the attached job description for the full details on the responsibilities and person specification

Job description

Job responsibilities

Arrange and coordinate appointments and meeting of all sizes including case conferences and pre-book appropriate resources to support the event using centralised booking system.
Accept draft letters and documents from managers and provide a "top and tail" service in relation to branding, grammar, punctuation and presentation and etiquette.
Produce all types of documents in required format, letters and reports.

Please refer to the attached job description for the full details on the responsibilities and person specification

Person Specification

Experence

Essential

Have experience of working in a busy office environment.
Able to manage more than one task at a time.

Desirable

At least two years experience of administration

Knowledge and Skills

Essential

Understanding of Microsoft Office packages and Computer Skills

Desirable

Perform basic administration such as letters/sorting data in spreadsheets.

Training, Qualifications

Essential

GCSEs or equivalent in English and Maths

Desirable

NVQ3/RSA3 or equivalent

Person Specification

Experence

Essential

Have experience of working in a busy office environment.
Able to manage more than one task at a time.

Desirable

At least two years experience of administration

Knowledge and Skills

Essential

Understanding of Microsoft Office packages and Computer Skills

Desirable

Perform basic administration such as letters/sorting data in spreadsheets.

Training, Qualifications

Essential

GCSEs or equivalent in English and Maths

Desirable

NVQ3/RSA3 or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

23-29 Albion Place

Albion Place

Maidstone

ME14 5DY

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

23-29 Albion Place

Albion Place

Maidstone

ME14 5DY

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)