Kent and Medway Mental Health NHS Trust

Administrator

The closing date is 13 April 2026

Job summary

We are looking for a dynamic, self-motivated, forward-thinking Administrator.

The position will be within the Early Intervention in Psychosis Service, based at Britton House in Gillingham.

This is a full-time post (37.5hours per week) for 12 month secondment/FTC You will provide full secretarial and administrative support to a multi-disciplinary team.

Ideally, you'll be educated to GCSE A - C in Maths and English or equivalent. You'll either have past customer service experience, or, a brilliant understanding of what makes a great service experience. Confident, professional, organised and with a keen eye for detail you'll be communicating with our service users and making sure that your work is of the very highest quality.

With experience in MS Office, you'll know your way around Outlook, Excel & Word, and previous audio typing experience is desirable. Able to stay calm and professional at all times, you'll always make sure that you put the needs of our service users at the forefront.

Main duties of the job

High-quality administration services are vital for ensuring the smooth running of our service; you can expect your days to be full of variety and challenge - some of the responsibilities for the role are listed below:

  • Data entry, e.g., inputting of information such as new referrals and updating of RiO records.
  • Checks relevant systems, e.g., RiO for clinic appointment lists.
  • Liaising with other internal departments.
  • Preparation and typing of a variety of documents and correspondence from digital dictation or notes.
  • Printing information in spreadsheet or report format as required.
  • Likely to process confidential information.
  • Management of Consultant diaries.
  • Booking of appointments
  • Minuting meetings

About us

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.

Details

Date posted

30 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

380-WK0369

Job locations

Britton House

Britton Farm

Gillingham

ME7 1AL


Job description

Job responsibilities

  • Minute taking.
  • Booking appointments and managing Consultant diary
  • Ordering of stationery and other supplies.

Please refer to the attached job description for the full details on the responsibilities and person specification

Job description

Job responsibilities

  • Minute taking.
  • Booking appointments and managing Consultant diary
  • Ordering of stationery and other supplies.

Please refer to the attached job description for the full details on the responsibilities and person specification

Person Specification

Qualifications

Essential

  • 9-4 Grade / A - C GCSE in English & Maths or equivalent

Desirable

  • NVQ 2 Business Administration

Experience

Essential

  • 1 year experience of working in Customer facing role
  • 1 year working in an Administrative role

Desirable

  • Experience of working in the NHS
  • Experience in typing clinical documents
  • RIO experience

Knowledge and Skills

Essential

  • Prioritisation and organisation of workloads
  • Keyboard skills and knowledge of Microsoft Word and Excel
  • Experience minute taking
Person Specification

Qualifications

Essential

  • 9-4 Grade / A - C GCSE in English & Maths or equivalent

Desirable

  • NVQ 2 Business Administration

Experience

Essential

  • 1 year experience of working in Customer facing role
  • 1 year working in an Administrative role

Desirable

  • Experience of working in the NHS
  • Experience in typing clinical documents
  • RIO experience

Knowledge and Skills

Essential

  • Prioritisation and organisation of workloads
  • Keyboard skills and knowledge of Microsoft Word and Excel
  • Experience minute taking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Britton House

Britton Farm

Gillingham

ME7 1AL


Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Britton House

Britton Farm

Gillingham

ME7 1AL


Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Business Administration Coordinator

Joanne Austin

joanne.austin@nhs.net

030030330189

Details

Date posted

30 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

380-WK0369

Job locations

Britton House

Britton Farm

Gillingham

ME7 1AL


Supporting documents

Privacy notice

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