Kent and Medway Mental Health NHS Trust

Administrator

The closing date is 10 April 2026

Job summary

An exciting opportunity has arisen to join the Community Brain Injury Team as a Band 3 Administrator.

The Community Brain Injury Team (CBIT) is a non-mental health service seeking to address the physical, emotional and social consequences of adults affected by brain injury.

This is key role within the service, providing a flexible and comprehensive admin provision to enable us to deliver the best possible service user experience we can.

You will join an established team of clinical staff in a friendly and welcoming environment.

This role is based at the office in Disablement Services Centre and is for 3 days per week.

Main duties of the job

The post holder will be the go to person for queries relating to the Community Brain Injury Team.
The job holder will manage practical issues in Medway, taking responsibility for the correct safekeeping of keys and CBIT equipment.
The post holder will be expected to organise work for self and have front-line contact with service users, carers and the general public or other external stakeholders, as well as internal colleagues.
Telephoning service users and carers, typing and preparation of correspondence, customer service, organisation e.g. maintenance of effective and efficient working systems.

About us

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.

Date posted

27 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

380-FR0644-A

Job locations

Disablement Services Centre Medway Maritime Hospital

Windmill Road

Gillingham

ME7 5NY

Job description

Job responsibilities

Please refer to the attached job description for the full details on the responsibilities and person specification.

Job description

Job responsibilities

Please refer to the attached job description for the full details on the responsibilities and person specification.

Person Specification

Training, Qualifications

Essential

GCSE in Maths and English or equivalent

Desirable

o Educated to NVQ level 3 / RSA3 or equivalent

Experience

Essential

Previous paid employment or administrative/office work for minimum of 3 years

Desirable

o Experience using RIO o Experience of working in a health care environment

Knowledge and Skills

Essential

o Minimum basic Excel setting up of spreadsheets and updating o Preparation of documents to high quality using Word o Use of Outlook for updating of calendar and appointments o Prioritisation and organisation of work and ability to meet deadlines o Good keyboard skills o Ability to interact with colleagues and clients courteously o Problem solving o Numeracy o Accuracy and attention to detail

Desirable

o Intermediate level Excel application of basic formulas

Person Specification

Training, Qualifications

Essential

GCSE in Maths and English or equivalent

Desirable

o Educated to NVQ level 3 / RSA3 or equivalent

Experience

Essential

Previous paid employment or administrative/office work for minimum of 3 years

Desirable

o Experience using RIO o Experience of working in a health care environment

Knowledge and Skills

Essential

o Minimum basic Excel setting up of spreadsheets and updating o Preparation of documents to high quality using Word o Use of Outlook for updating of calendar and appointments o Prioritisation and organisation of work and ability to meet deadlines o Good keyboard skills o Ability to interact with colleagues and clients courteously o Problem solving o Numeracy o Accuracy and attention to detail

Desirable

o Intermediate level Excel application of basic formulas

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Disablement Services Centre Medway Maritime Hospital

Windmill Road

Gillingham

ME7 5NY

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Disablement Services Centre Medway Maritime Hospital

Windmill Road

Gillingham

ME7 5NY

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)