Kent and Medway Mental Health NHS Trust

Administrator

The closing date is 23 March 2026

Job summary

The Liaison, Diversion and Reconnect (LDR) Service is a countywide assessment service, serving Kent and Medway's police custody suites, magistrates, crown courts and the wider community.

An exciting opportunity has arisen to join the team as a Band 3 Administrator.

This is key role within the service, providing a flexible and comprehensive admin provision to enable us to deliver the best possible service user experience we can.

You will join an established team of admin and clinical staff, in a friendly and welcoming environment.

This role is based at the office in Maidstone and is for 3 days a week, one of which will be a Tuesday.

Main duties of the job

The successful candidate should have excellent communication skills, be a professional representative for the service and be a conscientious, adaptable administrator.

LDR is an all age, all-vulnerability service, providing liaison and diversion both inside and outside of the criminal justice system. We screen and assess individuals over the age of 10, suspected of committing a crime, to identify health and social care vulnerabilities. The aim of the service is to improve the service user experience by connecting them with the right service at the right time.

About us

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.

Details

Date posted

18 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

380-FR0632-A

Job locations

Liaison, Diversion and Reconnect

Poppy House 20-22 Oakapple Lane

Maidstone

ME16 9NW


Job description

Job responsibilities

We are a multidisciplinary team consisting of mental health nurses, social workers, liaison and diversion workers, apprentices, lived experience practitioners and a consultant psychiatrist.

We work closely with the police, courts, youth offending teams, probation, community mental health teams, community mental health teams, social care providers and many more health and social care partners.We will offer full support in the form of supervision, appraisal and personal development plans, as well as a real investment in your training and development.

An exciting opportunity has arisen to join the team as a Band 3 Administrator. This is key role within the service, providing a flexible and comprehensive admin provision to enable us to deliver the best possible service user experience we can.

Please refer to the attached job description for the full details on the responsibilities and person specification

Job description

Job responsibilities

We are a multidisciplinary team consisting of mental health nurses, social workers, liaison and diversion workers, apprentices, lived experience practitioners and a consultant psychiatrist.

We work closely with the police, courts, youth offending teams, probation, community mental health teams, community mental health teams, social care providers and many more health and social care partners.We will offer full support in the form of supervision, appraisal and personal development plans, as well as a real investment in your training and development.

An exciting opportunity has arisen to join the team as a Band 3 Administrator. This is key role within the service, providing a flexible and comprehensive admin provision to enable us to deliver the best possible service user experience we can.

Please refer to the attached job description for the full details on the responsibilities and person specification

Person Specification

Skills and experience

Essential

  • Excellent communication skills
  • Updating for reports and be able to display simple charts
  • IT skills
  • Customer service experience

Desirable

  • supervising others
  • working independently

Knowledge

Essential

  • General Office procedures

Training, Qualifications and Registration

Essential

  • Educated to NVQ level 3 /RSA 3 or equivalent experience
  • GCSE in Maths and English or equivalent
Person Specification

Skills and experience

Essential

  • Excellent communication skills
  • Updating for reports and be able to display simple charts
  • IT skills
  • Customer service experience

Desirable

  • supervising others
  • working independently

Knowledge

Essential

  • General Office procedures

Training, Qualifications and Registration

Essential

  • Educated to NVQ level 3 /RSA 3 or equivalent experience
  • GCSE in Maths and English or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Liaison, Diversion and Reconnect

Poppy House 20-22 Oakapple Lane

Maidstone

ME16 9NW


Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Liaison, Diversion and Reconnect

Poppy House 20-22 Oakapple Lane

Maidstone

ME16 9NW


Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Business Administration Co-ordinator

Caroline Higgins

caroline.higgins11@nhs.net

08001975542

Details

Date posted

18 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

380-FR0632-A

Job locations

Liaison, Diversion and Reconnect

Poppy House 20-22 Oakapple Lane

Maidstone

ME16 9NW


Supporting documents

Privacy notice

Kent and Medway Mental Health NHS Trust's privacy notice (opens in a new tab)