Kent and Medway Mental Health NHS Trust

Administrator

The closing date is 24 February 2026

Job summary

We are looking for a dynamic, self-motivated, forward-thinking Administrator.

The position will be within the South Kent Coast Mental Health Administration Team, based at Coleman House, Brookfield Avenue, Dover. The first 2 months in post-training will take place at Ash Eton at Radnor Park West, Folkestone, Kent.

This is a part-time post (22.5 hours per week). You will provide full secretarial and administrative support to a multi-disciplinary team.

Ideally, you'll be educated to GCSE A - C in Maths and English or equivalent. You'll either have past customer service experience, or, a brilliant understanding of what makes a great service experience. Confident, professional, organised and with a keen eye for detail you'll be communicating with our service users and making sure that your work is of the very highest quality.

With experience in MS Office, you'll know your way around Outlook, Excel & Word, and previous audio typing experience is desirable. Able to stay calm and professional at all times, you'll always make sure that you put the needs of our service users at the forefront.

Main duties of the job

High-quality administration services are vital for ensuring the smooth running of our service; you can expect your days to be full of variety and challenge - some of the responsibilities for the role are listed below:

  • Data entry, e.g., inputting of information such as new referrals and updating of RiO records.
  • Checks relevant systems, e.g., RiO for clinic appointment lists.
  • Liaising with other internal departments.
  • Preparation and typing of a variety of documents and correspondence from digital dictation or notes.
  • Printing information in spreadsheet or report format as required.
  • Likely to process confidential information.
  • Management of Consultant diaries.
  • Booking of appointments

About us

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.

Details

Date posted

10 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

380-EK388-A

Job locations

Coleman House

Brookfield Avenue

Dover Kent

CT179JE


Job description

Job responsibilities

  • Minute taking.
  • Arranging meetings and events.
  • Ordering of stationery and other supplies.
  • Supervision of Administration Assistants.

Please refer to the attached job description for the full details on the responsibilities and person specification

Job description

Job responsibilities

  • Minute taking.
  • Arranging meetings and events.
  • Ordering of stationery and other supplies.
  • Supervision of Administration Assistants.

Please refer to the attached job description for the full details on the responsibilities and person specification

Person Specification

Qualifications

Essential

  • 9-4 Grade / A - C GCSE in English & Maths or equivalent

Desirable

  • NVQ 2 Business Administration

Experience

Essential

  • 1 year experience of working in Customer facing role
  • 1 year working in an Administrative role

Desirable

  • Experience of working in the NHS
  • Experience in typing clinical documents
  • RIO experience

Knowledge and Skills

Essential

  • Prioritisation and organisation of workloads
  • Keyboard skills and knowledge of Microsoft Word and Excel
Person Specification

Qualifications

Essential

  • 9-4 Grade / A - C GCSE in English & Maths or equivalent

Desirable

  • NVQ 2 Business Administration

Experience

Essential

  • 1 year experience of working in Customer facing role
  • 1 year working in an Administrative role

Desirable

  • Experience of working in the NHS
  • Experience in typing clinical documents
  • RIO experience

Knowledge and Skills

Essential

  • Prioritisation and organisation of workloads
  • Keyboard skills and knowledge of Microsoft Word and Excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Coleman House

Brookfield Avenue

Dover Kent

CT179JE


Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Coleman House

Brookfield Avenue

Dover Kent

CT179JE


Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administration Coordinator

Lorraine McGarry

l.mcgarry@nhs.net

01304802066

Details

Date posted

10 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

380-EK388-A

Job locations

Coleman House

Brookfield Avenue

Dover Kent

CT179JE


Supporting documents

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