Kent and Medway Mental Health NHS Trust

Administrative Assistant

The closing date is 26 December 2025

Job summary

Are you a dedicated, compassionate Admin Assistant? Do you want the chance to help shape a new and genuinely innovative service for care in Kent and Medway?

You will be providing direct admin support to members of the clinical team.

We are an adaptive, cross-functional service. Whilst being assigned to directly support a department, you will be providing support (as a team) throughout the Directorate. Teamwork is an essential part of this role, good time-keeping and the ability to keep to deadlines and adapt your way of working are vital.

As a support service, we adapt to the needs of the service; we are regularly reviewing ways of working and optimising our internal processes.We need someone who can think on their feet and adapt to day-to-day circumstances as they arise.

If this sounds like the opportunity you have been waiting for, come and join our diverse and compassionate team committed to delivering excellent care and support for service users and their loved ones.

Main duties of the job

This role provides direct secretarial and administrative support to our in-patient care, PIC Liaison Service, Main Reception, Management, Consultant Psychiatrist, Lead clinicians and the wider team.

The successful candidate will work closely with the teams:

Provide up-to-date information to the teams and produce simple reports
Maintain patient records
Provide Reception support
Create and maintain spreadsheets and internal forms within designated timescales
Maintain and update displays
Schedule clinical meetings
Diary and meeting management
Generic team mailbox monitoring and maintenance and any other administrative duties requested

About us

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.

Check out our Dartford site

Date posted

12 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,768 a year per annum (inclusive of high-cost area supplement)

Contract

Permanent

Working pattern

Full-time

Reference number

380-AC0759-A

Job locations

Darent Valley Hospital, Dartford

Darenth Wood

Dartford

DA2 8DA

Job description

Job responsibilities

What is High Cost Area Allowance?

The High-Cost Area (HCA) allowance, also referred to as London Weighting is a payment made to employees who work in London and the surrounding areas.

As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.

5% of basic salary, subject to a minimum payment of £1,303 per year and a maximum payment of £2,198 per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly) (2025 figures)

Please see the attached job description for full details of the main duties and responsibilities of the role.

Job description

Job responsibilities

What is High Cost Area Allowance?

The High-Cost Area (HCA) allowance, also referred to as London Weighting is a payment made to employees who work in London and the surrounding areas.

As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.

Please see the attached job description for full details of the main duties and responsibilities of the role.

Person Specification

Qualifications

Essential

GCSE (or equivalent) Minimum Grade 4 or above (A-C) Maths, English, ICT

Desirable

Business Admin NVQ or Equivalent

Experience

Essential

MS Word and Excel
MS Teams or equivalent Video Conferencing Software
Keeping o Deadlines
Diary Management
File/ Record Keeping Digital and Physical
Office/ Reception Experience
Customer Service

Desirable

Experience of working with people with severe mental health
Use of CRM Systems or databases
Complaints and handling difficult situations

Person Specification

Qualifications

Essential

GCSE (or equivalent) Minimum Grade 4 or above (A-C) Maths, English, ICT

Desirable

Business Admin NVQ or Equivalent

Experience

Essential

MS Word and Excel
MS Teams or equivalent Video Conferencing Software
Keeping o Deadlines
Diary Management
File/ Record Keeping Digital and Physical
Office/ Reception Experience
Customer Service

Desirable

Experience of working with people with severe mental health
Use of CRM Systems or databases
Complaints and handling difficult situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Darent Valley Hospital, Dartford

Darenth Wood

Dartford

DA2 8DA

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Darent Valley Hospital, Dartford

Darenth Wood

Dartford

DA2 8DA

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)