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Kent and Medway Mental Health NHS Trust

Operational Team Lead

The closing date is 24 December 2025

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Job summary

Please note, at this stage, the role is open only to internal staff (including NHSP and Agency staff currently on placement within our organisation) and staff substantively employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Any individual who is at risk of redundancy will be given priority, provided they meet the essential criteria.

To provide operational leadership and expertise to a multi-disciplinary team of clinicians who often work alone to ensure the timely delivery of a safe and effective service to the Early Intervention in Psychosis Service for people aged 14-65 who are experiencing a first episode of psychosis.

To ensure systems and processes exist to support staff performance in accordance with Trust objectives, report on and contribute to the monitoring, evaluation and audit of the performance and clinical practice of the locality service.

Main duties of the job

  • To ensure systems and processes exist to support staff performance
  • Work collaboratively as part of a dynamic leadership team and be accountable for teams' performance, operational delivery of safe and effective care and budget management in Early Intervention for Psychosis Services for those between 14 -65 years of age
  • Responsible for the strategic management of targets and performance, including waiting time and caseload management, day to day operational management which includes staff management such as wellbeing, sickness, absences, e-rostering, governance and financial management.
  • In addition, the main duties of the role will include; process and change management, ensuring engagement of the full Multi-Disciplinary Team.
  • Monitor and analysis of data
  • Provision of Managerial Supervision and Appraisal.

About us

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.

Details

Date posted

10 December 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

380-NK242

Job locations

Britton House

High Street

Gillingham

ME7 1AL


Job description

Job responsibilities

We are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one.

To provide operational leadership and expertise to a multi-disciplinary team of clinicians who often work alone to ensure the timely delivery of a safe and effective service to the Early Intervention in Psychosis Service for people aged 14-65 who are experiencing a first episode of psychosis. To support delivery of the At Risk Mental State (ARMS) Pathway as outlined in the ARMS operational policy.

To ensure systems and processes exist to support staff performance in accordance with Trust objectives, report on and contribute to the monitoring, evaluation and audit of the performance and clinical practice of the locality service.

Provides operational leadership to a team of clinical staff at band 6 and below

Has an operational/managerial presence and is able to demonstrate operational expertise, specific to people with early psychosis

Please refer to the attached job description for the full details on the responsibilities and person specification

Job description

Job responsibilities

We are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one.

To provide operational leadership and expertise to a multi-disciplinary team of clinicians who often work alone to ensure the timely delivery of a safe and effective service to the Early Intervention in Psychosis Service for people aged 14-65 who are experiencing a first episode of psychosis. To support delivery of the At Risk Mental State (ARMS) Pathway as outlined in the ARMS operational policy.

To ensure systems and processes exist to support staff performance in accordance with Trust objectives, report on and contribute to the monitoring, evaluation and audit of the performance and clinical practice of the locality service.

Provides operational leadership to a team of clinical staff at band 6 and below

Has an operational/managerial presence and is able to demonstrate operational expertise, specific to people with early psychosis

Please refer to the attached job description for the full details on the responsibilities and person specification

Person Specification

essential

Essential

  • B6
  • HCPC registered as a CPN or Occupational therapist

Desirable

Desirable

  • Previous leadership experience
  • Previous experience within EIP
Person Specification

essential

Essential

  • B6
  • HCPC registered as a CPN or Occupational therapist

Desirable

Desirable

  • Previous leadership experience
  • Previous experience within EIP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Britton House

High Street

Gillingham

ME7 1AL


Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Britton House

High Street

Gillingham

ME7 1AL


Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager

Stuart Harling

stuart.harling@nhs.net

03003033189

Details

Date posted

10 December 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

380-NK242

Job locations

Britton House

High Street

Gillingham

ME7 1AL


Supporting documents

Privacy notice

Kent and Medway Mental Health NHS Trust's privacy notice (opens in a new tab)